Scrum Master / PM Resume

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master / PM

Responsibilities:

Manage SCRUM teams for enhancements and defects for application development
Resource Management, budget tracking and forecasting
Weekly status report for internal management
Coordinate SCRUM of SCRUMS
Conduct SCRUM events
Works closely with product owners and SCRUM teams to define Sprint scope and release planning

Confidential

Senior Specialist

Responsibilities:

Manage wireless network cell tower projects from inception to completion
Manage projects related to wireless network cell tower for SAQ and Construction team
Manage software related issues and upgrade related projects thru SCRUM framework focusing on Priority, Resource, budget, timeline and vendor
Collaboration with various SCRUM teams consisting application development, network planning, engineering, operations for software development and successful Cell Tower implementation
Monitor software development lifecycle (SDLC) process for continuous improvements
Cultivate business partner relationships to support strategic initiatives and drive revenue streams.
Monitor and manage User Acceptance Testing as well as Production Validation Testing
Prepare weekly project status report and shared with SCRUM team and Management
Conduct SCRUM events
Works closely with product owners and SCRUM teams to define Sprint scope and release planning

Confidential

Project Manager

Responsibilities:

Manage and monitor Call Center monthly performance
Collaborate and manage enhancement and defect related projects with Product, Application, Engineering and Operation team
Resource Management, budget tracking and forecasting
Reduce 10% operational cost by optimizing the process
Develop Key performance indicators (KPI) by partnering with Vendor review monthly