Information Systems Manager Resume

SUMMARY

Results - driven Technical Program Management professional, with 7+ years of experience in delivering IT excellence to achieve organizational objectives
Dynamic leader, renowned for repeated success in leading IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery
Versatile, multiple awards-winning technologist, with experience of serving in public as well as private sector

TECHNICAL SKILLS

Project Management: MS Project, Slack, Jira, Trello, Asana, Basecamp

Data Analysis: MS Power BI, IBM DB2, MS SQL Server, MySQL

Databases: SQL, T-SQL, MySql, PhpMyAdmin

Web Development: HTML 5, CSS 3, XML, PHP5, JavaScript, AJAX, JQuery

Version Control: Subversion (TortoiseSVN), Git

PROFESSIONAL EXPERIENCE

Confidential

Information Systems Manager

Responsibilities:

Planned and executed IT projects for positive organizational development and capacity building. Project Management activities included selection of appropriate project management methodologies, scheduling of project activities, ensuring project cost-control, performing risk management activities as well as final delivery and maintenance at client locations
Served as primary focal person for all Data and Statistical Analysis required for Measurement & Evaluation and BI Reporting purposes to US Department of Justice and US Department of State
Served as an Instructor and Subject Matter Expert of US DOJ, Confidential for Information Technology and Cyber Security courses and course modules
Created Business Case and Technical Feasibility documents to justify funding requests
Managing financial disbursements for capacity building and internal office budgeting
Created an E-learning portal for the National Police Bureau (NPB) to deliver training material and asses learning improvement electronically to diverse locations across the country
Led the creation of a National Training Database for various Law Enforcement Agencies to record trainings data and help make informed decisions for future needs
Created mission critical and classified IT systems in coordination with Pakistani Law Enforcement Agencies. These IT systems directly bolstered Law Enforcement activities and helped ensure effective law-enforcement

Confidential

Team Lead

Responsibilities:

Drive company growth by focusing on sales & support, company grew from hiring virtual resources online to hiring 8 full-time personnel
Serve as a Project Manager and Software Architect to deliver technical solutions for international clients. Of the complete range of services rendered, 100% client satisfaction rate was maintained
Collaboration with all stake holders and ensuring the projects go as smoothly as possible
Interfacing with international clients operating across unpredictably diverse service areas
Identify business growth opportunities and effectively market the company’s services for sustained Business Development
Managing and administering cross-functional off-shore and on-site teams
Strengthening the IT infrastructure of client organizations through implementing new technologies
Maintaining financial controls through budget forecasting and financial software systems
Managing international off-shore client teams ranging from R&D professionals to design and development personnel

Confidential

Project Manager

Responsibilities:

Project Management activities include Business Analysis, Scope Definition, Virtual Team Management, Scheduling, Forecasting, Quality Control, Risk Management
Infrastructure Administration activities include AWS administration, Office 365 & SharePoint administration, CRM administration
Technical Solutions development activities include designing solutions based on cloud architectures and Restful APIs

Technology Stack: Jira, Trello, Amazon AWS, MS Power BI, MS Visio, Agile Case ERP, MS Office 365, MS SharePoint, AdEspresso, Google Analytics