Senior Project Manager & Scrum Master Resume

SUMMARY

PMP & CSM certified professional with 9 years of extensive IT experience
5 years of Project Management experience with strong expertise in all Project Management processes
9 years of experience with diverse IT applications covering implementations, upgrades, support and maintenance

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager & Scrum Master

Responsibilities:

Project Manager for a $1.7 million project to help integrate the Enterprise wide User Management system to all ERP, CRM & Finance applications On - Premise / Cloud / IaaS / PaaS / SaaS) affecting over 60,000 users
Managed all aspects of the project including Scope, Schedule, Cost, Resource, Risk and Stakeholders and ensured project deadline was met
Showcased Analytical and Critical thinking capabilities to save $400k annually in license & maintenance costs by engaging development teams to customize applications to meet business needs
Managed virtual and co-located project team members and vendors spread across Asia, Europe & Americas
Scrum Master for the deployment of Accelus & Paisley IT SOX Controls’ Archival Solutions on Cloud Servers involving application, network and infrastructure teams
Ensured the Product Owner and Development Team adhere to Scrum Principles to accommodate new requirements while building the frontend & backend applications of the Archival solution

Confidential

Project Manager & Scrum Master

Responsibilities:

Technical Project Manager for supporting and upgrading the Enterprise wide Monitoring Application affecting 20 Production instances serving 100,000+ users
Developed and implemented a comprehensive project plan to ensure agents are deployed on all satellite systems to report crucial diagnostic information and support the Finance & ERP applications
Helped reduce support ticket volume by 25% by way of proactive monitoring saving $1 million annually
Project Manager/Scrum Master on multiple Delphix projects for cloning Oracle & SQL databases to assist development activities and implement a Delphix Support Module to provide immediate assistance on all critical Finance database copies

Confidential

Project Manager

Responsibilities:

Project Manager on the application team involved in executing the $2 Billion Confidential Split into Confidential Enterprise and Confidential Inc. companies
Worked with the PMO to ensure over 25 Production instances serving over 250,000 users were tracked for delivery while ensuring minimal downtime
Monitored and reported on the setup of HP ServiceGuard, Re-IP and Re-Domain on HP-UX and Linux servers for the new companies during the split
Built and managed a 10 member off-shore team to help support the HP Split activities
Managed the Hardware Migration activities of Production systems including preparing new Hardware with service guard, QA checks, export the source system, performing dry runs for import and go-live

Confidential

Analyst / Project Coordinator

Responsibilities:

Member of the AMS team responsible for managing the installation, upgrade and support of in-house and client applications
Technical Project Coordinator for technical activities on products like ERP, CRM, IBM WebSphere, FileNet, HP Quality Center, HP Load Runner, Pitney Bowes, Kofax and Ancile uPerform
Technical Project Coordinator for the Solution Manager Upgrade from 7.01 to 7.1
Responsible for the deployment of products like products like IBM WebSphere, HP Quality Center, HP Load Runner, Kofax and Ancile uPerform
Managed integration of SAP and IBM FileNet component for document management in the landscape.
Coordinated the setup of the Pitney Bowes addressing software for validation of addresses on the ERP system