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Senior Project Manager & Scrum Master Resume

SUMMARY

  • PMP & CSM certified professional with 9 years of extensive IT experience
  • 5 years of Project Management experience with strong expertise in all Project Management processes
  • 9 years of experience with diverse IT applications covering implementations, upgrades, support and maintenance

TECHNICAL SKILLS

  • Project Management
  • Communication
  • Leadership & Delegation
  • Waterfall / Agile / Scrum
  • SDLC / PMLC
  • Critical Thinking
  • Project Budget & Schedule
  • IT Architecture / Cloud
  • Unix / Linux / SQL
  • Risk Management
  • ERP / SAP
  • Microsoft Office / JIRA

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager & Scrum Master

Responsibilities:

  • Project Manager for a $1.7 million project to help integrate the Enterprise wide User Management system to all ERP, CRM & Finance applications On - Premise / Cloud / IaaS / PaaS / SaaS) affecting over 60,000 users
  • Managed all aspects of the project including Scope, Schedule, Cost, Resource, Risk and Stakeholders and ensured project deadline was met
  • Showcased Analytical and Critical thinking capabilities to save $400k annually in license & maintenance costs by engaging development teams to customize applications to meet business needs
  • Managed virtual and co-located project team members and vendors spread across Asia, Europe & Americas
  • Scrum Master for the deployment of Accelus & Paisley IT SOX Controls’ Archival Solutions on Cloud Servers involving application, network and infrastructure teams
  • Ensured the Product Owner and Development Team adhere to Scrum Principles to accommodate new requirements while building the frontend & backend applications of the Archival solution

Confidential

Project Manager & Scrum Master

Responsibilities:

  • Technical Project Manager for supporting and upgrading the Enterprise wide Monitoring Application affecting 20 Production instances serving 100,000+ users
  • Developed and implemented a comprehensive project plan to ensure agents are deployed on all satellite systems to report crucial diagnostic information and support the Finance & ERP applications
  • Helped reduce support ticket volume by 25% by way of proactive monitoring saving $1 million annually
  • Project Manager/Scrum Master on multiple Delphix projects for cloning Oracle & SQL databases to assist development activities and implement a Delphix Support Module to provide immediate assistance on all critical Finance database copies

Confidential

Project Manager

Responsibilities:

  • Project Manager on the application team involved in executing the $2 Billion Confidential Split into Confidential Enterprise and Confidential Inc. companies
  • Worked with the PMO to ensure over 25 Production instances serving over 250,000 users were tracked for delivery while ensuring minimal downtime
  • Monitored and reported on the setup of HP ServiceGuard, Re-IP and Re-Domain on HP-UX and Linux servers for the new companies during the split
  • Built and managed a 10 member off-shore team to help support the HP Split activities
  • Managed the Hardware Migration activities of Production systems including preparing new Hardware with service guard, QA checks, export the source system, performing dry runs for import and go-live

Confidential

Analyst / Project Coordinator

Responsibilities:

  • Member of the AMS team responsible for managing the installation, upgrade and support of in-house and client applications
  • Technical Project Coordinator for technical activities on products like ERP, CRM, IBM WebSphere, FileNet, HP Quality Center, HP Load Runner, Pitney Bowes, Kofax and Ancile uPerform
  • Technical Project Coordinator for the Solution Manager Upgrade from 7.01 to 7.1
  • Responsible for the deployment of products like products like IBM WebSphere, HP Quality Center, HP Load Runner, Kofax and Ancile uPerform
  • Managed integration of SAP and IBM FileNet component for document management in the landscape.
  • Coordinated the setup of the Pitney Bowes addressing software for validation of addresses on the ERP system

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