SUMMARY

• Project Manager/ Senior Scrum Master/Agile Practitioner with over 9+ years of experience and overall 16+ years of experience in Software Technology with PMP, PMI - ACP, PSM II®, CSM, PSPO, SAFE Scaled Agilist, SASM, SAFE RTE, ICAgile Certified Professional, Six Sigma Green Belt and ITIL® certified. Well versed with and practiced the PMP, PMI-ACP processes in Projects and experience working with groups, teams and organizations that use Waterfall and Agile for delivering full life-cycle projects.
• Excel in liaising between business and technical areas to achieve on-time, on-budget and on-spec project completions. Able to merge customer and user needs with business requirements, budgetary restrictions and logistical considerations to meet project deliverables.
• Business Strategist; Plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Excellent Communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Expert in Agile and Waterfall project management methodologies; able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
• Have unique blend of technical skills and expertise and proven leadership in managing multi-million-dollar enterprise level projects, both from an IT and business perspective, automating existing vendor product tools to reduce manual effort, thereby reducing operational cost and maximizing ROI.
• Delivered mission critical, high traffic web-based projects with a responsive design for regular web, mobile and tablet platforms, mobile app projects for Infrastructure/ Digital / Telecommunications/ Healthcare/Media/Mfg./Retail/Financial Services/Insurance/Pharma and Consumer industries, Infrastructure upgrade projects with high visibility.
• Experience working with executive leadership, business stakeholders, product owners, product managers improving process, thinking strategically and building teams with excellent measurable and valuable business results, out of which 9+ years in managing Agile/Scrum model of SDLC, leading projects from Initiation phase to closing phase. Extensive sponsor and customer interface experience in the development and delivery of business requirements.
• Administered the role of Scrum Master and having expertise in conducting Backlog refinement, Sprint planning, Daily Scrum, and Sprint Review Meetings when using Scrum Methodology. Successfully implemented changes to Business Processes, Systems and Technology, Job Roles and Organizational Structure.
• Strong experience (9+ Years) in working with agile lifecycle, and/or tracking, and process management tools like Rally and JIRA. Extensively used JIRA for maintaining User Story Hierarchy, Backlog Grooming, Updating Tasks, Planning Iterations and Releases.
• Successfully delivered projects in digital transformation program using JIRA to create EPICS and User stories and smartsheet for monitoring, status reporting, and communication.
• Publish SDLC Documentation (Design Spec, Quality Assurance Plan, Solution Design doc, Development summary report, IQ (SIT, UAT), Operations and users guide etc.) for the automated case.
• Experienced in Continuous improvement and using DevOps skills like CI/CD.
• Helping the organization, teams and individuals to adopt an enterprise-wide scaled Agile framework combining Scrum, Kanban, Extreme Programming (XP), Lean the Spotify Agile model and The Lean Startup methodologies
• Ensured engineering practices like Continuous Integration, TDD (Test Driven Development), automated testing and Pair Programming. Also involved in creating and reviewing test plan and test cases; manual testing and conducting User Acceptance Testing.

TECHNICAL SKILLS

Analysis Technologies: Agile methodology, Waterfall methodology, Cost-Benefit Analysis, Risk Analysis, Gap Analysis

ERP Application: SAP R/3, SAP Business Objects, SAP NetWeaver, SAP ECC 6.0, EHP6, SAP Net weaver 7.1, 7.3 with EHP1, 7.4, BI, Solution Manager 7.0, 7.1, SAP BODS

Operating Systems: MS-DOS, Win 95/98/NT/2000/XP/Windows 7/8 Linux, UNIX

Defect Tracking Tools: Jira, Confluence, Rally, Version One, TFS

Business Modelling Tools: Share point, Microsoft Visio

Reporting Tools / Dashboard: Xcelsius, Crystal Reports, MS-Project, Project Server

Data Bases: SQL, SQL Server, Oracle, SQLITE

Languages: C, C++, SQL, QT(GUI), .Net 4.0, Java, J2EE, Webservices, PowerBuilder, salesforce

Workflow tools: MS-Excel, MS-PowerPoint, MS-Word

Devops, CI/CD tools: Jenkins, JIRA, Bitbucket, Satellite Repo artifactory, Cucumber, AWX Ansible Tower

Project Management: Microsoft Project, PMBOK, PMP, PMI-ACP, Visual Studio, Migration Director

Agile: Scrum, Scrumban, RUP, FDD, ATDD, TDD, Kanban, XP

PROFESSIONAL EXPERIENCE

Scrum Master

Responsibilities:

• My job role requires Agile facilitation, communication skills, creative and technically savvy. I am responsible for leading development process, managing multiple projects from initiation through post-launch, relationship management with clients, and directly communicating project status with clients, team members, and executive leadership.
• Advocated and taught Agile (scrum) processes to ensure that the team is always following the framework. Tracked and communicated sprint/release progress via information radiators. Ensured the development team is practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
• Introduced, drive and continuously improved team delivery via technical best practices such as automated testing, refactoring, pair programming, test driven development, and continuous integration. Participated proactively in developing and maintaining team standards, tools, and best practices.
• Worked with JIRA Project Owners to review, triage, and prioritize all new Jira items into corresponding queues and escalate issues and update stakeholders as appropriate. Own JIRA issue tracking tool, including workflow customization and reporting. Produced and communicated Sprint and issue-related metrics. Ensured that JIRA items contain sufficient detail to be worked quickly/efficiently once assigned to a Sprint. Scheduled and sponsored cyclical retrospectives to improve Sprint performance and communication. Analyzed JIRA backlog items by project to identify common root causes or associations, perform efficient item grouping and assignment.
• Expedited good sprint planning, helping the team in making appropriate commitments through story sizing and task definition. Worked with the Product Owner to maximize ROI and attainment of project objectives Sprint reviews and planning knowledge.
• In addition, I follow projects as they unfold, identifying and resolving team member impediments, negotiating, and working closely with team members, maintaining ongoing contact with our clients and keeping senior staff apprised of the project's progress.
• Keep on top of the team's blockers, remaining persistent in eliminating all impediments to help increase velocity. Create comfortable team environment where honesty, respect, collaboration, accountability, and visibility were emphasized. Proactive in developing and maintaining team standards, tools, and best practices.
• While involved with the entire product life cycle, my focus is on driving new product development so we could deliver superior and differentiated new products - ones that deliver unique benefits and superior value to the customer.
• Mentored to development teams, project managers and business stakeholders in Scrum and Agile. Presented lunch and learn introductions to Agile and Scrum. Trained the team on Agile values; helping them realize the full value of Agile. Persuaded Product owner in splitting user stories and acceptance criteria. Promoted Backlog grooming and prioritization with Product Owner.
• Highly collaborative, excellent interpersonal skills and ability to work with diverse personality types.
• Assist the Data Architect in creating and updating a Road Map for Data team.
• Collaborate with other data professionals, engineers, and business operation experts to understand and address reporting needs.
• Work closely with engineering and design resources to understand and create user stories and epics.
• Document and organize requirements using Agile methods like themes, epics, and user stories with detailed acceptance criteria.

Environment: Microsoft Office, CI/CD Pipeline, Azure Data Factory, Azure App Service, SQL DB, Databricks, Azure Devops, ADLS Gen 2, Control-M Agent, Mulesoft, JIRA, Confluence.

Confidential

Agile Project Manager

Responsibilities:

• Manage Project plan and activities to ensure successful delivery of complex technical implementation projects.
• Developing Project documentation including SOW’s, status reports, budgets, stakeholder registers and communication plans, project charter.
• Established pragmatic Agile processes for seamless SDLC deliverables mandated by FDA in compliance with J&J standards
• Adhered compliance to 21 CFR part 11 requirements working in a highly regulated environment using GxP workflows
• Customized JIRA workflows by incorporating electronic signatures meeting 21 CFR Part 11 reqs.
• Coordinate with project team members, third party solution providers and the customer to complete projects on time and within budget.
• Estimate or assist in the estimation of project management efforts.
• Effectively coordinate project efforts so that all deliverables are met within the appropriate timeframe and budget constraints or estimates.
• Headed and conducted project steering committee meeting with clients regularly to review the project status and revise the baselines to align them to meet the changed customer goals.
• Identified critical revenue leakages and project issues in the project worth $3 Million and gave recommendation to streamline both the projects which prevented further loss of revenue. Identified risk and tried to avoid, mitigate and transfer them appropriately.
• Facilitated release planning, sprint planning, backlog grooming, and retrospective meetings.
• Leading distributed scrum teams which involve mentoring and coaching the teams in Agile, Lean, and Scrum practices.
• Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Facilitated team and cross-team retrospectives to build good working relationships among the 3 agile teams.
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Responsible for implementation and execution of Agile Release Train.
• Help Agile Teams work alongside stakeholders, leadership, and shared services to define and identify a realistic plan of work for the next Program Increment (PI).
• Created Scrum and Kanban Teams based on Projects/ enhancements and release ability.
• Implement continuous process improvements.
• Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Regularly inspects the program process to discover and address the major concerns
• Drives program-level continuous improvement via retrospectives and Inspect and Adapt workshops
• Coaches and mentors’ others on team and program level Quality Practices and Communities of Practice
• Facilitates program-level agile ceremonies.
• Tracks and resolves escalated risks and dependencies, coordinates resolution with technology leadership
• Maintains proper communication with all the technical and non-technical teams involved.
• Creates, maintains, and publishes the increment planning calendar in collaboration with peers.

Environment: SAFe, Scrum/Kanban, JIRA, Confluence, Service Now, Data Migration, Planisware, EDL (Enterprise Data Lake), Hyper Care etc.

Confidential

Agile Project Manager / Scrum Master

Responsibilities:

• Responsible for ensuring the team follows the processes and practices that the team agreed they would use. Acts as a facilitator, coach and helps the team remove impediments. Coaches the team and helps them embrace an agile methodology.
• Responsible for converted data types(list, raw, table) from Splunk environment to Qradar metrics
• Make sure design, developed or recommended measures to ensure successful up-time of our security infrastructure, Storage, system access, reporting, and customization
• Managing and deploying of Operating Systems (Windows 10, MS Office Suite, Linux, Oracle etc).
• Facilitate all the Scrum Ceremonies Daily Stand ups, Sprint Planning, Sprint Grooming, Sprint Retrospective and Sprint Review meetings and drafting meeting minutes (MOM).
• Maintained two Scrum development teams comprising Offshore and Onshore resources with time management across the globe.
• Managed projects for migration and onboarding new operational services associated with 3rd party vendors.
• Utilized Excel to collaborate various reports consumed from JIRA, Confluence and make meaning full data set for Pivot tables for projecting it to the leadership
• Collaborated with product owner and clients to prioritize requirements and to deliver Software Releases on time.
• Review and maintain Definition of Ready (DOR) and Definition of Done (DoD) across the team and curate it as per process changes if needed.
• Emphasized the development team to use Kanban board/technics for handling impediments.
• Work with Stakeholders and business to understand requirements, implement the Salesforce solution and support post implementation.
• Facilitates daily stand ups and monitors progress towards iteration goals. Risk identification and risk escalation.
• Responsible for Asset Servicing, Asset/Wealth Management, Depository Receipts, Global Custody Cash line of business and f ocus on Ansible development.
• Responsible for leading a team to automate the release and deployment process
• Facilitates daily stand ups and monitors progress towards iteration goals
• Provide technical and advisory support for staff to ensure the development and implementation of applications/infrastructure.
• Ensures that at least the minimum required infrastructure standards and controls are applied
• Ensure a successful delivery, which may include - schedule, status reporting, escalations, testing, user approval, final corrections, and methodology compliance.

Environment: SAFe, Scrum, Agile/Devops, Redhat Ansible, AWX Ansible Tower, Jenkins, CI/CD, Migration Director, Git, JIRA, Confluence.

Confidential

PM/Scrum Master

Responsibilities:

• Establishing pragmatic Agile processes for seamless SDLC deliverables mandated by FDA/HIPAA in compliance with J&J standards.
• Manage release cycles and coordinating releases with Salesforce and other internal teams using Agile approach.
• Working closely with the Stakeholders to understand the business requirements, timelines & delivery.
• Defining the project goals / objectives, critical success factors, milestones and estimated risks.
• Ensure the development teams are practicing the core Agile principles of collaboration, prioritization, team accountability and visibility.
• Assisting the customer as needed with backlog maintenance for scrum teams.
• Assisting scrum teams with the methods to prioritize and resolve defects/bugs.
• Assisting team with making appropriate commitments through story selection and task definition.
• Lead the development and maintenance of team standards, tools and best practices.
• Assisting in the identification and removal of impediments for scrum teams.
• Empowered the scrum teams to self-organize.
• Produce project reports to Sponsor, Steering Committee and Management team through specified communication (Meetings, Dashboards).
• Project status conveyed on a weekly basis via Status reports to all stakeholders, and Issues list tracked on a weekly basis to close open items or report new ones.
• Ensuring project compliance as per the defined process with respect to audit findings
• Proactively manage risks by identifying Risk triggers and issues to ensure the delivery of the projects on time, within budget and with high quality. Applying Risk Management practices to mitigate/avoid project Risks.

Environment: SAFe, Scrum, Kanban, Datawarehouse, Service Now, Bigdata, Java, JDBC, JCOL, IDOC, Sprint XD, Kafka, REST API’s, XML, CE-XML, Bitbucket, Cucumber, Jenkins, GitHub, JDE, SAP FICO, SAP ABAP, AWS, Sales Force, Devops, SAFe, JIRA, Lean Kit, Confluence

Confidential, Chicago, IL

Agile Coach / Scrum Master

Responsibilities:

• Facilitating Daily scrum meetings, Backlog grooming, sprint planning, sprint review, and sprint retrospective.
• Working with Product owner On Artifacts Such as Product Backlog, Spring Backlog, Sprint Burn down, and Release Burn down.
• Ensuring the consistent, reliable and repeatable delivery of Digital services by the Agile Delivery teams through the promotion of Agile/Scrum principles and practices by mentoring and coaching individual team to optimize the methodologies for enhanced delivery.
• Coach the agile best practices and share with other scrum masters and the wider digital team
• Contributed greatly to increases in code quality and productivity through leadership and guidance in areas such as Test/Behavior Driven Development, Refactoring, Pair Programming (Extreme Programming/XP), and Agile Estimation and Planning
• Acted as an advocate for agile delivery methodology across the digital team and CIO.
• Participate in Scrum of Scrums to coordinate and facilitate projects where there are multiple dependencies
• Radiate information and ensure that team's progress and successes are highly visible to all stakeholders, including the team itself.
• Assisting Product owner is with various activities including communicating updates and impediments as well as with backlog grooming and release plan maintenance.
• Passionate about Scrum and helping organizations realize their agile potential. Building effective Scrum teams.
• Responsible for all facets of Scrum adoption and transformation while driving ongoing aggressive Scrum software development schedule.
• Solely responsible for developing and delivering training on Agile and the Scrum framework to Software Engineering and Product management Teams (team size: 12).
• Collaboration with Product Management in strategic release planning.
• Team Velocity Improvements
• Adherence to scrum best practices

Environment: SAFe, Scrum, Kanban, JIRA, Confluence