Technology Delivery Manager Resume

SUMMARY

Dedicated and personable project manager using Agile methodology with an outstanding record of providing solutions in the Healthcare, Financial and Retail industries.
Manages multi - function teams using excellent motivational, communications, teaching and problem-solving skills.
Maintains good customer relations while meeting deadlines, working under pressure and managing concurrent projects.
Uses excellent technical skills to integrate software and IT functions while utilizing the strength of team members for maximum efficiency. Familiar with IBM WebSphere Commerce, .Net, Java, HTML, SQL server, MQ, DB2, embedded SQL, web services, DevOps, XML, Unica, Service Now, SilverPop, Informatica and AS/400 Systems.
Expert at RPG and SQL development, including stored procedures.
Used MS Office (Word, Excel, VISIO, PowerPoint), ServiceNow, Jira and MS project.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential

Technology Delivery Manager

Responsibilities:

Work with business owners, programmers, QA, Data analytics, Information security and production support to enhance and support marketing campaigns and website.
Manage projects, cost, lead scrums, demo and retrospectives and involve in release planning, finalizing scope, communicate with stake holders and generate reports, estimates, budget and metrics.
Work with business intelligence to support and enhance the reporting dashboard.

Confidential

Technical Project Manager

Responsibilities:

Worked with business owners, programmers, QA, Information security to enhance citipay App.
Lead scrums, demo and retrospectives.
Involved in release planning, finalizing scope, communicate with stake holders and generate reports and metrics.

Confidential

Technical Project Manager/Scrum Master

Responsibilities:

Saved $270K in license fees by Managing a project to remove unneeded, embedded third party software.
Managed and delivered on time, a strategic and very rapid time-to-market project addressing a recent change in the marketplace realizing $3M annual incremental revenue.
Introduced Agile policies and daily scrums to the department.
Worked on user stories, backlog, workflow, performance radiators, discovery sessions, designing architecture and reviews.
Translated business requirements into technical specifications and worked as a hub between programmers and business.
Performed market research, determining new product viability and leading to new and improved products.
Managed the two-way interface between third party ordering system with distribution and accounting systems.
Managed credit card compliance project that had been stalled for over two years.
Created IT documentation for all applications and a repository of solutions to IT issues and problems.
Managed documentation, test cases, results, business approval for Sarbanes-Oxley Compliance Checklist and Auditing purposes.