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Program Manager/ Agile Lead Resume

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SUMMARY

  • Having 12+ years of IT experience as a Business System Analyst in SDLC: analysis, design, development, deployment, testing, and implementation of projects for various business and finance organizations
  • 8 years of experience in IT Program Management handing Project Planning, Resource Allocation, Project Governance, Risk Management, Client Engagement and Stakeholder Communication.
  • Good working knowledge of scaled agile frameworks (SAFe, LeSS, Scrum@Scale, etc.)
  • Proficient knowledge of budget preparation, budget management and budget change control. AA/EOE
  • Worked on different SDLC Methodologies including Waterfall, Agile, RUP, Scrum and IDEF.
  • Good knowledge about Tableau scorecards, dashboards using stack bars, bar graphs, scattered plots, geographical maps, Gantt charts using show me functionality and publishing them to Tableau server and Tableau Online.
  • Good expertise in for managing the project from inception to closure creating Project Plans, Project Matrix, Resource Sheets, RACI documents, Communication Plans, Training Plans, etc.
  • Strong working experience in planning and carrying out of Teradata system upgrade initiatives, Data Warehousing, MPP (Multi parallel processing) and Large - Scale Database Management.
  • Good knowledge and understanding of data modeling, data integration, data quality, and data cleansing concepts.
  • Hands on experience using Teradata utilities (SQL, BTEQ, FastLoad, MultiLoad, FastExport, etc.)
  • Expertise in preparing Test Plan, Test Summary Reports, Test Cases and Test Scripts for Automated and Manual testing using Rational Test Manager.
  • 5+ years of diversified experience Quality Assurance Testing working in all phases of testing life cycle.
  • Excellent skills in Business Analysis, Data Analysis, GAP Analysis, Financial Data Analysis, Risk Analysis, Requirement Analysis, Business Modeling and Use Case Development using UML methodology.
  • Expertise in Manual Testing and Automated Testing for Web and Client/Server applications on UNIX and Windows Platforms.
  • Proficient in using UML for Business Process Modeling, Use Cases, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Collaboration Diagrams, Class Diagrams and document them using MS Visio.
  • Good working knowledge of Service Oriented Architecture (SOA) standards-based design approach.
  • Good expertise in creating Test Cases on the basis of product features, client requirements and technical documents. Developed, executed and maintained Test Scripts. Reviewed and documented system Test Plans.
  • Ability to understand and interpret Entity Relationship Diagrams and document them.
  • Proficiency with Rational Enterprise Suite (Requisite Pro, Rational Rose, Clear Case, Clear Quest) in support of the RUP methodology.
  • Experience in Financial Industry with exposure to Automated Financial Systems, SWIFT messaging, FX Rates, Risk Analytics, STP Processing, Retail Banking, Treasury Management and Investment Banking
  • Understanding of different Money Market Investment Tools including Treasury Bills, Bonds, Notes, CDs, and Commercial Papers.
  • Good knowledge of Cash Management and Treasury Management services (Account Reconcilement Services, Positive Pay, ACH, Lockbox, Sweep Accounts, etc.) and tools (Fiserv, CheckFree, Fidelity Systems, etc.)
  • Understanding of Financial Statements, Options, Fixed Income Securities, Equities, Futures, Cash Flows, Financing Structures, Stock Valuation, Bond Pricing, and Hedge Funds, Derivatives.
  • Good working knowledge of Audit/ Compliance - SOX, PCI/ GDPR
  • Experience in developing business and functional Requirements, including requirements traceability, categorization, and prioritization.
  • Successfully worked on iterative offshore/onshore IT Business Development model.
  • Proactive approach to streamline different IT efforts and worked to set up core IT processes.
  • Able to effectively converse, relate and liaise with multifunctional teams, including business owner, stake holders, mangers, architects, developers and testers at all levels.
  • Good Interpersonal skills in listening, mentoring, coaching, negotiation, mediation, influencing, and conflict resolution.
  • Strong communication, written and presentation skills.

TECHNICAL SKILLS

Project Management Tools: MS Project, JIRA, Confluence, IceScrum, Replicon, Clarizen

Rational Tools: Rational-Rose, Requisite-Pro, Clear Case, Clear-Quest and Test-Manager.

Data-Modeling Tools: MS Visio, MS Word, MS Project, MS Excel, Enterprise Architect.Abinitio

Databases: Oracle (8/9i and 10g), MS Access, MS SQL Server, Teradata, NetezzaAmazon Web Services (AWS), Redshift, Mongo, NoSQL

Business Intelligence: Tableau, Cognos, Business Objects, Microsoft RS, Adhoc Reports andCrystal Reports.

ETL Tools: Data-Stage, Informatica.

Testing Tools: Win-Runner, Load-Runner, Quality Center, Test Director, Quick TestProfessional (QTP)

Operating Systems: UNIX, Solaris, Linux, Windows NT/2000/XP.

Other Tools: SnagIT, TIM/ TAM (Tivoli Identity Manager/ Tivoli Access Manager)Novell, Serengeti Tracker, Ariba Buyer, SAP Accounts Payable, TOADAdobe Campaign, Unica Interact, Java, J2EE, Azure DevOps, BoardsPipelines, Repos

Compliance: SOX, PCI/ GDPR

PROFESSIONAL EXPERIENCE

Confidential

Program Manager/ Agile Lead

Responsibilities:

  • Responsible for the overall Program Planning & Delivery BP Retirement Program across.
  • Team setup and scheduling for the BP Retirement Program responsible to perform various tasks related to Analysis, Design and Development.
  • Work with multiple teams (dependent, third party teams, architecture, PMO) on a day-day basis to deliver the project and related tasks.
  • Responsible for conducting status review meetings with the PMO, Executives (Executives, SVP’s, Directors) and Program team regarding tasks, risks, pending decisions, impediments and overall program status progress.
  • Responsible for managing the RAID log (Risks, Actions, Issues and Decisions) and the mitigation strategies at the program level and remove them working with the cross-functional teams as needed
  • Actively working to optimize team delivery flow by identifying and removing roadblocks that might impact the project delivery.
  • Setup the Project, Scrum Team and Scrum Board in Azure to run the CI Migration to Azure project.
  • Responsible for set up of the Product Backlog, Sprint Backlog, DevOps process for the project. Perform Sprint Planning and Prioritization with the team.
  • Responsible for working as an Agile Lead for CI Migration project facilitating stand-up meetings, retrospective, etc.
  • Coach the Team, Product Owners, project teams on Agile methodology - Scrum, Kanban, XP, etc.

Environment: EasyProjects, Azure (Boards, Repos, Pipelines, DataFactory, DevOps, CD/CI, etc.), TFS, Scrum, SharePoint, Office, Remedy.

Confidential, Chicago, IL

Program Manager/ Agile Coach/ Scrum Master/ Product Owner

Responsibilities:

  • Responsible for the overall Program Planning & Implementation of the Agile Development and Transformation Program across NM’s team.
  • Created the Project Plans for Agile transformation, setting up and operationalizing Agile framework, workforce planning for NM’s pilot teams.
  • Coach the Executive Leadership Team, Product Owners, project teams on agile methodology - Scrum, Kanban, Xp, etc,
  • Agile Transformation includes setting up Agile Centre of Excellence (CoE), operationalize Agile delivery for various projects, working with the Project Management Office (PMO) office
  • Coach Executive leadership and various functional subject matter experts (SME) on Agile Framework, its associated benefits, implications and overall help establish expertise for Agile delivery across NM.
  • Conduct and facilitate classroom based Agile Training sessions across NM’s IT and Non-IT teams.
  • Conduct monthly Agile Training sessions for Delivery Teams including both Business and Technology.
  • Coached existing Waterfall IT teams to shift from doing a big bang delivery model to iterative Agile delivery model.
  • Coaching & educating teams and individuals about Culture Change, Agile and Agile Frameworks.
  • Provide leadership and mentor teams for grooming Agile Evangelists (Scrum Master, Product Owners)
  • Worked with the Program team, Leadership to establish a framework to transition to Scaled Agile Framework (SAFe)
  • Collaborate with partners to establish a framework to transition the operating model to SAFe
  • Identify and set up Agile Release Trains (ARTs) across multiple Business Lines, Cross-Functional teams, Portfolios, Etc.
  • Facilitate Continuous Improvement to Agile Delivery, Monitoring/Managing Team velocity/throughput, removing Roadblocks, escalating effectively, problem solving, and continuous sprint planning; ensuring that the team is delivering on stated commitments.
  • Coach Scrum Masters, Product Owners, Teams And Executives. Facilitating discussion, decision-making, and conflict resolution.
  • Actively working to optimize team delivery flow by identifying and removing roadblocks that might impact the team delivery.
  • Supporting the development and refinement of Agile coaching framework, including continuously improving and updating the training curriculum to address any skill gaps
  • Reinforce the right culture, behaviors, and mindset within Agile teams and also across the business, based on our corporate leadership principles.
  • Identify potential teams for Agile Transformation; work with the teams to transition from the current state to the new Agile state.
  • Provide leadership and guidance for the use of NMHC standard project management and process improvement methodologies.
  • Work with NM’s pilot teams to create Agile artifacts such as Product Roadmap, Product Backlog, Sprint Backlog, etc.
  • Facilitated the Agile events such as Daily Stand up, Sprint Planning/ Prioritization, Sprint Review, etc.)
  • Perform Agile Transformation on existing NM’s teams such as Custom Development, MyNM App, Analytics Groups, etc. to an from a waterfall team to an Agile delivery team.
  • Facilitate weekly status meeting with the Executives, SVP’s, Directors, etc. to present the status of the Agile Transformation Program.
  • Conduct training sessions on best practices, and how to utilize the JIRA effectively
  • Manage project lifecycle of initiate, plan, execute, close, complete projects including IT value measurement definition. Assists in the organizational development and enhancement of project / process management competence.
  • Participate in and / or support relevant IT benchmarking, survey and specific research activities as well as subject matter related educational seminars and events.
  • Conduct process assessments, identifying non-value added activities. Develop and execute plans to improve these processes using NMHC process improvement methodologies (DMAIC).

Environment: SAFe, JIRA, Azure TFS, Scrum, GitHUB, MS Project, JIRA, Confluence, DevOps, MS Office, ServiceNow.

Confidential

Agile Coach/ Scrum Master/ Technology Project Manager

Responsibilities:

  • Coached existing Waterfall IT teams in Agile Principles to deliver and transform the existing projects in Agile delivery model.
  • Coached and trained Product Management teams and led Release Planning and Visioning for applications.
  • Coached and trained managers in Agile Project Management techniques, Agile metrics, Release Planning, etc
  • Support business and technology ownership to ensure their ability / Agile competencies to complete key activities required for Agile delivery, including roadmap and User Story development.
  • Providing guidance to multiple Agile Product Managers, Scrum Masters and teams on how to transition to and operate in scaled (or non-scaled) Agile delivery environments.
  • Responsible for resolve complex Agile problems and providing guidance in growing capability across the organization.
  • Responsible for working as a Scrum Master for Project Larch facilitating stand-up meetings, retrospective, etc.
  • Responsible for organizing and executing team training, mentoring, SAFe and Agile Sprint Ceremonies.
  • Extensively used Clarity for creating project plans and drive, optimize and manage all plans while presenting alternate scenarios to continuously reduce overall critical path.
  • Responsible for facilitating status reviews with all stakeholders updating project status and clarifying roles and responsibilities developing accurate, detailed consolidated reports to continuously manage expectations.
  • Development of complex project budgets, manage resource plan to budget, and reports planned vs. actual budget variances.
  • Responsible for managing large complex high risk/high visibility projects for cross-functional global projects for multi-national companies.
  • Co-ordinate and manage work with multiple teams (10+) that are located globally.
  • Responsible for managing large sets of data and perform reporting using Cognos and Tableau
  • Responsible for reviewing ETL code, creating Implementation Plans and supporting implementation activities.
  • Responsible for working with Solution Architects, DBA’s and SQL Developers to provide Architectural Insight.

Environment: Adobe Campaign, Teradata (12.X, 13.X, 14.X), IBM DataStage, Teradata SQL Assistant, Tableau, Control-M, GitHub Version Control, Visio, Micro Strategy 9.x, Scrum, HUB, MS Project, JIRA, Confluence, Mainframe, HADOOP, Date Governance and Data Lineage, Ab Initio.

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