SUMMARY

• IT professional with 7+ years of experience in developing project strategies and data analysis with in - depth knowledge of business processes in various verticals such as Banking, Insurance and Health Care
• Highly skilled professional with industrial experience on standard Software Development Life Cycle (SDLC) methodologies like Waterfall, Scrum, Kanban and Waterfall-Scrum Hybrid.
• Proficient in Stakeholder Analysis, Impact Analysis, Risk analysis, Change Management, Dependency Management, Conflict Management Cost-Benefit Analysis and Gap Analysis includes AS-IS and TO-BE analytical techniques.
• Seasoned in facilitating Scrum Ceremonies including User Story Workshops, Daily Scrum, Sprint Planning, Sprint Review, Sprint Retrospective and Backlog Refinement meeting.
• Perform Business Process Modelling (BPM), Analysis & Re-engineering and providing solutions for issues relating to Risk management and Solution Management processes for better and efficient decision making in time.
• Expertise in designing, Mockups, Wire Frames, Prototypes and Power Point Presentation.
• Expertise in gathering, managing and tracking Requirements and defects in tools like Jira, Rally (CA Agile), SharePoint Enterprise 2016, HP Application Lifecycle Management (HPALM)
• Proficient in conducting and facilitating Joint Application Design (JAD) sessions and interviews, brainstorming sessions, questionnaire, Document analysis, focus group, workshops, and Status Demo sessions.
• Proficiency in gathering requirements and transforming them into Functional and Non-Functional specifications.
• Proficient in Object Oriented Analysis (OOA) and well acquainted with workflows and Unified Modeling Language (UML) diagrams including Use Cases, Activity charts, Sequence diagrams, ER diagrams and Data flow diagrams (DFD’s) using Rational Rose and MS-Visio thus assisting development team in preparing Business Process Model.
• Extensive experience in drafting and analyzing Request for Proposal (RFP) and Request for Information (RFI), Business Requirements Document (BRD), Functional Specification Documents (FSD), Software Requirement Specifications (SRS), Use Case documentation and Requirement Traceability Matrix (RTM)
• Acquainted with Relational Database Management systems (RDBMS), Meta Data Analysis programmed SQL Queries, business logics, Stored Procedures and exposure to various databases and modelling techniques.
• Expertise in creating ER Diagrams with Conceptual Data models, Physical Data models by capturing the requirements.
• Extensive knowledge on Data Warehousing architecture, Implementation approaches, schemas, dimensional modeling, Data Marts, Rapidly and Slowly Changing Dimensions, OLAP Cubes operations, and able to perform Reverse Engineering Analysis interpreting the business requirements and identify the source systems.
• Proficient in drafting Data Dictionaries, Data Mappings and identifying Transformations ensuring the Data Integrity.
• Extensive experience over ETL ( Extract Transform Load ) process in Data Integration, Data Migration and Data Warehousing using Informatica Power Centre, IDQ (Data Quality) and SSIS-SSAS-SSRS.
• Comprehensive understanding of Three-Tier Architecture and Service Oriented Architecture (SOA), Web Services, APIs, REST & SOAP using XML, JSON, WSDL and internet protocol suites.
• Decent exposure with Administration, configuration, Implementation, and Data Loading process, Application Integration in Salesforce CRM, SOQL and SOSL querying and Application development with Apex and visual force.
• Extensive experience in Declarative approach of Development by designing Custom Applications, Objects, Fields, Access Matrix ensuing the Data Security ( at Object level, Field level and Record level), Org Wide Default (OWD) rules, profile management, page layout, search layout, Import wizard, ER diagramming and Dependency identification, licensing, Permission Sets, Email Templates, Automation of Outbound Message and emails, Role Based Page Layouts, Workflow Alerts and Actions, Validation Rules, Approval Processes, Field mapping, Custom Tabs, Custom Reports, Report Extractions to various formats, Audit Trail, Snapshots, Dashboards, Approval Flow Diagrams.
• Collaborate with Quality Assurance Team and well versed in conducting various testing like Functionality testing, System Testing, Performance Testing and User Acceptance Testing (UAT) and helped in developing test plans & test scenarios.
• Expert in preparing Training manuals, Project Implementation Materials and Standard Operating Procedures.

TECHNICAL SKILLS

Frameworks & Methodology: SDLC, Business Requirement Elicitation, Agile - Scrum, Kanban, Scaled Agile Framework (SAFe), Test Driven Development (TDD), Prioritization, Estimation, API, Webservices (REST & SOAP), Project Life Cycle.

Data Modeling: Unified Modeling Language (UML).

IT QA & Testing: STLC, Use Case, Test Strategy, Test plan, Test Execution, Regression, Smoke, Sanity, UAT, ST, SIT, Defect Monitoring, API; Webservices Testing, REST, SOAP, Database Testing (SQL Query)

Documentation: Project Charter, Project plan, Scope Statement, WBS, Risk Register, Stakeholder register BRD, FRD, SRS, Scrum User Story, Product Backlog, Sprint Backlog, Burndown Charts, Requirement Traceability Matrix, GANTT Chart.

Tools: JIRA, Confluence, SQL Developer, HPALM QC V11.0, MS Excel, MS Project, Visio, Share-point, ServiceNow.

Project Management: Team Management, Stakeholder Management, Risk Management, Conflict Management, Scope Management (WBS), Scheduling, Communication Management, Performance Baseline, Budgeting.

Domain: Oracle ERP, SCM, Order Management, Purchasing, Inventory, IB, Service Contracts, MetricStream (VM).

Soft Skills: Excellent Verbal & Written Communication, Presentation, Negotiation skills, On-site & Offshore model.

PROFESSIONAL EXPERIENCE

Confidential, Newark, NJ

Sr. Project Manager

Responsibilities:

• Develop project plan that included with Project Schedules, Teams Capacity, Program Road Maps using MS Project.
• Collaborate with Cross Functional Teams for the effective way of resolving issues and accomplish planned deliverables.
• Work closely with Data Management Teams in Analyzing, Qualifying and Transforming the required data elements.
• Create Business Process Workflow diagrams of Current and Proposed System using MS Visio and make sure that both business and technical teams understand the process.
• Manage to meet budgetary objectives and adjust project constraints based on financial analysis and business impacts.
• Perform Risk Management to minimize project risks. Report and escalate to management as needed.
• Measure project performance specifically to analyze the successful completion of short and long-term goals by using appropriate techniques & tools like Jira Dashboards and Confluence and maintain comprehensive project documentations.
• Create Innovative Designs/ Templates for the requirement elicitation artifacts like Scenarios Specification Documents
• Manage Release Run Books following the best practices and make sure to deliver the planned items as per the schedule.
• Work closely with Agile coaches and Scrum Master to train the teams with effective practices, principles and agile tools like Jira, Confluence and Integrations with Service Portals to establish intake Mechanisms and Live Dashboard Systems
• Assist Quality Assurance Team with Test Plans, Test scenarios and Test cases and requirement Traceability artifacts.
• Involve in System Integration Test Planning, Test Preparation, Test Execution and Issue Resolution and Report Generation to assure that all aspects of a Project follow the Business rules.
• Facilitate Pre UAT (User Acceptance Testing) and UAT; assisted in testing and maintaining quality procedures such as Functional and Regression testing; created all the relevant documents/artifacts for targeted users.
• Created User Manuals with detailed list of parameters and system responsive screen shots.

Environment: Hybrid Agile-Kanban, Jira, Confluence, Cassandra, Oracle DB, ServiceNow, Share Point, HP ALM, MS Visio, MS Project, SOA, RESTful, APIGEE Proxy Service System, Talend ETL, Postman, Blaze Meter Performance Testing, AWS Cloud Services, MS Office tools (MS Word, MS Excel, MS PowerPoint), AEM, MySQL Workbench, DataStax,.

Confidential, Louisville, KY

Sr. Project Manager

Responsibilities:

• Managed three IT teams of 10 employees, contractors and vendors in a matrix environment to build three Physical and Azure cloud data centers from scratch to production with Cisco sharp while working closely with telecom and external vendors.
• Level3 and AT&T Collaborated with outside vendors to ensure the sequence for data and application shutdown/ restart were included in the step by step migration plan.
• Provided status reports for consistent findings and proposed solutions; Created executive level dashboard reports.
• Consulted with management and reviewed project proposals to determine goals, time frame, funding limitations procedures for accomplishing project, staffing requirements and allotment of resources.
• Worked closely with the end users, business technologies, and others to understand and prioritize business goals and information needs related to the project.
• Managed people with diverse skill sets and reporting structures in a matrixes organization and Provided risk management and issue resolution.
• Established Security Committee & Change Control Committees. Created Security Incident Response Plan; investigated security breaches; recommended asset management system & resolved piracy issues.
• Responsible for the final go/no go decision to move the application with a clear set of documents so theusers, applications owners, operations staff would understand the integration process in the new data center
• Responsible for the day-to-day management of the moves and the overall accountability for application migration and directed the SME’s for problem resolution.
• Validated the infrastructure of the target infrastructure ability to support the application servers/storage/network/interdependencies.
• Provided input to the selection of the migration software (VMware Converter, PlateSpin and VMware Site Recovery Manager.
• Developed the process for cradle to grave servers that were being migrated or left behind and the disposition of the hardware.
• War room PM for pre-move, move day and post move planning and execution
• Identified issues with target site infrastructure ability to support the migration of applications due to inadequate network, SAN, active directory issues. Provided the integration guidance in developing a test environment that would be used to test the ability of the new environment to handle the current user response time and failover capabilities in the event of a failure with one or more devices.
• Conducted manual and automated web application security testing.
• Trained and mentored IT security and compliance professionals; Designed security awareness training programs.

Environment: Windows7, MS Office Suite (Vision, Project) HP Quality Center/AML, API, JSON, SDK, Jenkins, TFS, Agile Accelerator, Microsoft SQL Server 2008, JIRA

Confidential

Project Manager

Responsibilities:

• Produced clear, detailed project scoping and requirements documentation and created Statement of Work and project plan
• Managed deliverables that are within scope as well as changes for those items that are added or deleted.
• Worked on Quote to Order (Q2O), Configure Product Quote (CPQ) and Procure-to-Pay (P2P) cycles for R12
• Used AIM (Applications Implementation Methodology) for implementation and worked on various P2P set ups.
• Defined Inventory Items and set ups; requisition, PO and receipt set ups.
• Worked on the setup of Approval rules for PO Approval, Requisition Approval and Expense Approval.
• Developed, analyze and update related implementation documentation BR100; MD 050 as per client process.
• Defined project team; established resource allocation decisions with managers of each IT discipline.
• Coordinated with Business Partners for both the product and implementation services.
• Identified the key dependencies whether internal or external to the project and ensured that these are clearly shown in project plans
• Scheduled and coordinated the tasks of the highly interdependent deliverables, resources, stakeholders, and initiatives.
• Ensured that all team members are involved at the right time so that they understand the contribution expected of them.
• Identify the project’s critical path and plan and measure the project goals and objectives
• Constantly maintain a “Risks and Issues” log and develop mitigation responses and strategies to ensure the resolution of project risks
• Report status and address project questions with the project team, Governance Boards and leadership
• Define and use appropriate project management methodology to deliver this project in the most efficient way
• Manage changes, risks, scope, cost, quality, communications, and timelines.
• Collect formal acceptance, evaluate established success criteria to determine success. Close cost accounts and contracts.
• Offer proficiency and expertise to others and share knowledge and insight into other projects/programs
• Create and maintain a repository for this project’s knowledge management, allowing our Crewmember and Business Partner stakeholders to regularly communicate relevant information with each other and to senior leadership.
• Provide up-to-date information on the project dashboard and Workfront sites to ensure all status reports are current and correct.
• Deliver the project to time and cost and quality measures as agreed with the Project Sponsor.

Environment: Waterfall-Scrum hybrid, JIRA, Confluence, MS project, MS office Tools (Word, Excel, PPT and Visio), Salesforce CRM, APEX, Data loader, Visual force, Webservices, Force.com IDE, Mule soft ESB, SOA, Guidewire Suit, XML, WSDL, SOQL.

Confidential

Project Manager

Responsibilities:

• Developed end to end Oracle Fusion Contract Management process workflows and integration with supply chain management modules like inventory and order management, order to service contract flow.
• Continuous Development, Continuous Integration delivery in Onsite-Offshore work Model using Test Driven Development (TDD).
• Combined traditional project management practices with Agile development requirements and to get involved with team management, planning, customer support, and process management.
• Participated in requirements elicitation JAD sessions, Interface Analysis, Interview with business owners & business analyst.
• Analyzed and communicated business requirements to concerned teams and stakeholders as when needed.
• Identified and developed risk management plan and determined the risk attitude of the organization.
• Escalated Issues across various team as when needed to get appropriate resolution.
• Established a new self-organizing scrum team by training and coaching on agile fundamentals.
• Developed, managed and monitored schedule of the activities and resource allocation for timely sprint execution.
• Assisted Product Owner to simplify, identify and prioritize features using MoSCoW technique.
• Assisted Product Owner and team in estimating user stories using Poker planning, T-shirt size, Dot Voting technique.
• Helped business analyst to formulate user story following business guidelines and participated in reviewing them.
• Mentored team to distinguish between Definition of Ready, Definition of Done, Acceptance Criteria.
• Worked to effectively combine the vision of business with in-house UI designers to provide clear design specifications.
• Documented and validated User Experience Design (UX) guidelines for ECM Module.
• Actively participated Sprint planning, Daily Scrum Calls, Sprint Review meetings and Sprint Retrospective sessions.
• Worked with PO to calculate the team velocity and capacity and helped in forecasting and planning for next sprint.
• Developed webservice payloads using XML for internal and external webservices testing using REST Client and SOAP.
• Verified contract set ups, creation of contract and lines when customer asset is created in Install Base (IB).
• Verified new Service contract, Warranty, Extended Warranty, Subscription, Usage item set ups.
• Used “Iteration Metric” to measure the team and iteration performance.
• Reported progress to all stakeholders through Sprint Burn-Down Reports and velocity target updates.
• Provided daily communications, scrum notes, sprint reviews reports, project retrospectives, and regular snapshots of velocity and budget burn rate to higher management in AGILE-SCRUM framework.
• Worked with scrum master to ensure that my team understanding is aligned with that of business objective.
• Supported test automation team to identify and evaluate new test cases for automation.
• Actively involved and helped QA leads in test planning, estimating test execution, peer review and regression efforts.
• Customer Bug Monitoring for quick resolution and escalated as when needed.
• Ensured that team is adhering to organization guidelines of documenting, reviewing and storing appropriately.
• Worked directly on customer issues and provided support and clarity on contract workflows.

Environment: - Oracle Fusion R13.1, PL/SQL, Java OAF and ADF, XML, Oracle Database 12c (12.1.0.1 & 12.2.0.1), PL/SQL API, Oracle WebLogic server, OM, Purchasing, Inventory, Install Base, Confluence & Jira.