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Engineering Manager Resume

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SUMMARY

  • Highly motivated, detail - oriented, and dynamic IT professional with 18+ years comprehensive experience. Leading full stack, cross-functional teams and cross-enterprise technology solutions to deliver best customer experience projects/features to both internal and external customers.
  • Motivated leader to drive vision across teams and build strong technical teams. Experience in design and architecture of highly available and scalable systems, Experience in web services, micro services development, quality assurance, and in leading development and testing teams.
  • Excellent leadership and project management skills have led to history of exceptional results delivered in various projects.
  • Proven administrator capable of utilizing strong communication skills to drive operational excellence among high-functioning teams.

PROFESSIONAL EXPERIENCE

Confidential

Engineering Manager

Responsibilities:

  • Lead a software engineering team of software engineers to deliver Confidential rewards program.
  • Lead the overall development life cycle of software solutions and manage complex projects with significant impact.
  • Contribute in designing and architecture of highly scalable solutions.
  • Prioritize, plan projects and features, manage partners, and track external commitments by coordinating with product managers, external partners and leadership teams.
  • Continuously evaluate engineering processes and practices affecting the team with the goal of eliminating in-efficiencies and increasing the overall team effectiveness.
  • Provide deep strategical technical expertise and guidance in the design/architecture/planning stage of the project. Provide guidance during the execution/implementation as necessary.
  • Help the team manage projects using agile engineering methodologies.
  • Drive the technical vision for rewards service and influence the big picture.
  • Taking care of engineering process and guiding team members.
  • Hire and retain best talent.
  • Coach and Mentor team members to build a cohesive engineering team.
  • Migrated around 10 million customers from an old on prem rewards system to new cloud based system which is built in .net and AWS . This allowed Confidential to combine multiple rewards programs into a single rewards program.
  • Successfully launched revamped Nordy club program in 2018 with enhanced features like native enroll in iOS, reengineered thresholds, faster rewards, merging multiple loyalty accounts, non-transactional promotions etc.
  • Foster the career development of direct reports.
  • Delivered Confidential Loyalty features with quality and in time to enable smooth experience for Confidential anniversary program.
  • Tech stack includes .net, C#, AWS, Node.js, python.

Confidential

Senior Engineer Lead

Responsibilities:

  • As the lead engineer taken care of designing all new features in Loyalty program.
  • Worked with partner teams and product teams in converting business asks to technical requirements and design solution for that.
  • Lead the design for moving 10 million Confidential card holder rewards customers from old system to new cloud based system built in .net and AWS.
  • Identified the new technologies in AWS or in C# or .net and guide team in using them. Guided team to move to .net core and to serverless applications.
  • Handling code reviews.
  • Guide other team member is design and coding standards.
  • Work with program mangers on developing future road map for Loyalty program.
  • Work with other engineering managers to develop platform road map for loyalty.
  • Mentor junior team members.
  • Participated in Hiring process and built a strong team of engineers.
  • Implemented devops culture and on call routines with in the team.

Confidential

Software Development Engineer

Responsibilities:

  • Develop new licensing features for devices such as retail demo PC’s and Surface Hub devices.
  • Develop new features in areas like subscription SKU to SKU conversion, Deferred Activation etc.
  • Guide other team member is design and coding standards.
  • Develop automation framework in C# for modern office apps.
  • Mentor junior team members.

Confidential

Software Development Engineer in Test

Responsibilities:

  • Lead team of SDETs in preparation of test and automation strategies for client-side licensing.
  • Collaborated closely with peers in ensuring optimized technical design and testing approach.
  • Drive team in quality process, code coverage, and standard operating improvements.
  • Manage all services to ensure quality of client-side licensing features such as subscription and retail licensing for Office 2013 and Gemini.
  • Coordinated with cross-function teams to design and deploy integration testing.
  • Support Project Managers and Development Leads in writing specs.
  • Develop new automation framework and automation scenarios in c#.

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