SUMMARY

• 5+ years of experience working in the field of Project Management.
• High business Analysis experience with in - depth knowledge of business processes in various industries.
• Ability to work on multiple projects simultaneously to deliver content and brand strategies within tight deadlines.
• A thorough understanding of the Software Development Life Cycle (SDLC) including but not limited to the various concepts such as Requirement Gathering.
• Experienced with project team in Waterfall and Agile/Scrum environment.
• Well experienced with Project Management like project documentation and project template development.
• Good knowledge of documentation of Project Charter and other project details and generation of detailed roadmap and project plan to deliver end-state vision.
• Spearheaded various projects handled by the team by acquiring additional information from internal clients regarding incomplete, missing or unusual collateral information.
• Ability to gain knowledge and the current business environment and in corporate this knowledge into the overall functional and technical solution.
• Highly skilled in managing performance of technical projects in accordance to set procedures.
• Hands on experience in directing and supervising support resources for project activities.
• In depth knowledge of ensuring utilization of project management standards.
• Proficient in maintaining associated budgets.
• Possess strong analytical and troubleshooting skills.
• Advanced user of MS Project and MS Office Applications.
• High experience writing and editing technical documents, including user manuals, white papers, annual reports, presentations, tutorials, and Web content.
• Skills in editing, proof-reading, and trimming content to the requirements of frugality, style and terminology.
• Can work well under pressure with s olid time management skills.
• Excellent written and verbal communication skills.

TECHNICAL SKILLS

Methodologies: Waterfall, Agile, Scrum, SDLC

Project Management Tools: MS Project, JIRA, PRISM, TDP, Rally, MS Office Suite (Word, Outlook, Excel, PowerPoint), MS SharePoint, Visio, Requirements Gathering Specs, Project (Plans, Budgets, Issue Logs, Schedules, Checklists, Folder, Workbooks and Meeting Facilitation Tools (ATT Connect, GoTo Meeting, WebEx, Google groups)

PM Plans: Charter, Scope, Cost/Budget, Schedule/Time, Resources/Staffing, Change/Configuration/Integration, Procurement, Risk/Issues/Forecasting, Implementations, Documentation/Communications, Quality Assurance/Control

Operating Systems: Windows XP/2003/2000/NT/7, Mac OSX

Databases: Oracle, Access, MySQL

Office Tools: Office 2010/XP/ MS Word, Excel, PowerPoint

PROFESSIONAL EXPERIENCE

Confidential

Junior Project Manager

Responsibilities:

• Demonstrating a highly developed understanding as well as successful performance of core project management methodology, responsibilities, processes and procedures within the core areas of scope, schedule, resource, budget, and issues/risk management Confidential the project/program levels.
• Experience having a portfolio of projects in various stages of the lifecycle and interfacing with multiple client groups (such as, Business, IT, Quality Assurance, Delivery, etc.).
• Ensuring timely creation of pre-defined deliverables as per current Digital Experience PMO methods & procedures, and as prescribed by process improvement initiatives.
• Coordinating activities with Program Manager and Project Administration.
• Tracking and communicating issues, risks and mitigation plan.
• Working with the development teams, architects, and service orchestrators to document, track, and communicate change requests and help to verify the appropriate impacts are communicated to stakeholders.
• Creating and maintaining scope documentation, change logs, and release schedules.
• Evaluating financials.
• Developing metrics reporting from inputs such as project management status reports and PRISM.
• Help recognize, solve, and train for internal process gap areas, and work constructively as a partner to refine and mature existing processes through a culture of continuous improvement.

Confidential

Project Coordinator

Responsibilities:

• Creating project agendas.
• Setting objectives for project team.
• Conducting project status meetings.
• Managing project timelines.
• Creating, updating and modifying spreadsheets used to track progress.
• Assisting in preparation of reports.
• Conducting project meetings with all stakeholders.
• Managing risks and mitigating their impact on the project.
• Communicating to senior managers the status of the project.
• Interfacing directly with clients to determine their wants and needs.

Confidential, Dallas, TX

Graduate Assistant

Responsibilities:

• Assisting the Project Management department with planning student projects.
• Assisting with project documentation.
• Ensuring all commitments are met in accordance to the goals and objectives of the project.
• Preparing reports on project financial aspects and progress.
• Managing and coordinating change activities.
• Coordinating all relevant department s activities to ensure smooth flow.
• Preparing PowerPoint presentations.

Confidential

Analyst

Responsibilities:

• Steering efforts towards conducting research and transforming raw input obtained from Authors and Attorney Editors into West products.
• Facilitating a standard look and presentation to legal publications that are published and also loaded on to westlaw.com.
• Content testing and proof-reading them to ensure consistency and grammatical accuracy throughout the document.
• Contributing significantly towards delivering error-free publications with high quality by managing three different workflows in coordination with the respective teams.
• Adhering to three Departmental Quality Metrics, while demonstrating process expertise and ensuring accurate completion of ad hoc projects.
• Anchoring appropriate XML Coding of case cites to provide accurate information to clients.
• Participating in Global Business Processes Initiative encompassing work transition from US Legal Content Centres to Offshore Legal Content Centres in India.
• Addressing timely escalation of process/technical issues and challenges faced.
• Liaising & coordinating with the US & India Teams to foster healthy work environment and establishing process improvement.
• Consolidating appropriate SAP Information and conducting Confirming and Un-Confirming Operations for the same.
• Train new personnel on Content Policies, Content Management toolkits, and on-boarding them for the team.
• Design and roll out Client Satisfaction Surveys as part of Post Implementation Review.
• Manage projects to ensure agreed upon deadlines - following efficient workflow requirements - to meet stakeholder expectations.