WMS System Analyst Resume Columbus, OH - Hire IT People

SUMMARY

IT Lead for project upgrading from Manhattan WMOS 2015 to WMOS 2019
Oversee defect and enhancement team and provide stream - lined solutions to process for multiple distribution centers’ Confidential application
Strategize for continued team growth and continuous development strategy for multiple teams for supporting Operations IT teams
Responsible for team of both on-site and off-shore testing analysts and manage workload balance including FUT, UAT, and automated regression testing in an Agile workflow environment.
Develop long-term planning and assessment of IT technology solutions and provide direction for departmental future-state strategy
Development of end-to-end process solutions and subsequent development of UAT testing scripts
Work with Cardinal DC Operations team for process improvements via increased utilization of Manhattan capabilities, including Inventory Control processes and Labor Management reporting.
Assist in modifications/development of SOPs for training for ops teams based on system changes
Extensive analysis of process flow and providing recommendations to increase efficiencies with emphasis on LEAN methodologies

PROFESSIONAL EXPERIENCE

WMS System Analyst

Confidential - Columbus, OH

Responsibilities:

Solicit and document requirements from operations teams to develop process diagrams for software enhancements requests and configuration changes and subsequently all related training
Development of end-to-end process design and subsequent development of UAT testing scripts
UAT testing and validation of configuration changes prior to implementation into production
Implementation of multiple system modifications, including Carton Rate Shopping, Labor Management module and Cognos (SCI) reporting enhancements
Develop reports using intermediate SQL skills for data analysis, i.e inventory status, sales rates, etc
Prepare for annual IT SOX compliance audit and rectify processes to ensure compliance
Directed and administered the 2015, 2016, and 2017 peak season postmortem hindsight review process in collaboration with engineering team
Conducted various continuous improvement projects to streamline operations with strategic improvements and cost-saving initiatives, including pick-path efficiency modifications, maximize active location cube utilization to reduce footprint, and developed auditing techniques to increase order fill rate to 99.97%

Operations Manager

Confidential - Groveport, OH

Responsibilities:

Directed seven exempt and 700+ (peak volume) non-exempt associates for fulfillment operations of clients including WWE, Eloquii, Shopko, and primarily J. Crew
Increased departmental productivity from 10k to 40k+ units daily during for holiday season 2014 by establishing Manhattan WMOS waving strategies, pick path modifications, inventory correction processes, and establishing product flow cadence for operations
Utilized WCS system knowledge to improve product flow and reduce MHE inefficiencies in carton pack and shipping areas, increasing carton flow capacity by 17%
Restored operations after building roof collapse of 400k+ sq ft warehouse including systematically re-mapping building layout, removal of client product inventory, and reintroduction of full operations within limited usable space during building reconstruction
Improved customer order fill rate by implementing packing audit process, order problem resolution improvements, and new-hire training plan to reduce inventory errors
Decreased departmental CPU from $1.20/unit to less than $.75/unit in under a 4 month period