Career Summary

• An innovative VP C-Level senior program executive with over 25 years of results oriented leadership driving the strategy, operations, delivery and recovery of complex mission critical transformations, programs, and services for major Technology, Manufacturing, Aerospace Defense, Insurance, Automation, Healthcare companies and state/federal government agencies.
• A recognized expert in secure, scalable, complex high availability systems integration, transformations, program management, and global delivery with deep expertise in strategy, architecture, data management, QA, process improvement, compliance, ITIL, Managed Services, IT Outsourcing, vendor management, and improving Business and Technology operational and financial performance.
• An entrepreneurial leader that is adept at translating vision and technology opportunities into meaningful business results while focused on client outcomes. Collaboration, thought leadership, transparency, insightful analysis and precise execution are foundations that identify and enable business innovation and operational synergies yielding millions in increased revenue, productivity, and cost savings in multi- billion portfolios.
• Led the recovery of a digital manufacturing initiative for a 2 B program. Defined the data migration, enterprise architecture, and integration of multiple global vendors improving cost performance.
• Sponsored the creation of data warehouses, secure networks and systems to protect sensitive technology, law enforcement, PII, PHI, manufacturing, nuclear, healthcare, and government data.
• As Program Executive successfully integrated healthcare reform, compliance, and strategic initiatives.
• As Chief Technologist defined the prioritization, development, governance and delivery strategy for a 150 MM strategic performance improvement portfolio with 40 interfaces across teaming partners.
• As CIO led enterprise integration, operations, secure private cloud, SaaS, and service delivery for a 580 MM global family of Technology, Informatics, Insurance, Healthcare, and Non-Profit companies.
• Crafted the recovery of a 2.4 B infrastructure ITO transformation to Managed Services that improved performance by 750 in 20 months and achieved 100 award fee on 48 MM of milestones.
• Architected strategic plan, business SLAs and infrastructure technology transformation roadmaps identifying integration opportunities for a 550 MM IT Transformation initiative with 1,100 FTEs.
• Directed the innovative design of Service Maturity Roadmaps to integrate technology, processes, and personnel into Enterprise Managed Services creating a Service Catalog and chargeback model.
• Created an interactive Resource Capacity vs Demand Planning tool for a 6B global automation company.
• Established and led Program Management Office's PMOs that improved program delivery, governance, business operations and stakeholder management for portfolios over 500 MM.
• Developed an integrated program governance framework for a 100 MM Services organization.
• Authored 35 MM ERP transition providing a secure integrated environment defining innovative master data management processes, logic, and workflow automation that improved efficiency.
• Principal architect of a 10 year Strategic Roadmap that resulted in a 37 MM contract award to deliver critical innovation and technology insertion capabilities that dramatically improved margins.

Core Competencies Specialties

• Business Transformation
• Program Management
• Managed Shared Services
• Big Data Predictive Analytics
• Contract Management
• Master Data Management
• Transition Management
• Vendor Management
• Risk Opportunity Management
• Performance Improvement/P L
• Enterprise Infrastructure
• SaaS Software as a Service
• Service Level Management
• Operational Excellence
• Financial Management
• Demand Capacity Planning
• Maturity Models
• Business Process Reengineering
• PMO Startup and Operations
• SDLC - Application Development
• Business Capability Roadmaps

Professional Experience

Confidential

• Senior executive driving innovation and developing an enterprise service delivery practice for a major DOD client.
• Immediately recovered the performance of a long term troubled agile development and operations program that impaired USCIS's ability to provide timely FOIA processing and records management for the executive branch.
• Delivered the first integrated strategy and comprehensive systems regression test plan for a 10 year old suite of highly customized COTS products.

Confidential

Independent consultant and technology advisor providing IT executive leadership expertise to High Technology, Bio-Tech, Automation, Insurance, Healthcare, Dental, Integration and non-profit companies and Federal agencies.

Confidential

• Principal advisor to CEOs, corporate executives and Boards providing strategic roadmaps, new product initiatives planning, technology, business and contract advice for national expansion and financial performance improvement.
• Led the development of an 8a set-aside federal Technical Proposal encompassing multiple IT initiatives. Response was rated as best proposal submitted, and resulted in the award of a 300 MM ten year IDIQ contract.
• Led the development of a 65 MM DOD proposal to provide program management, big data, and predictive analytics services to improve the operations, governance, compliance and solution delivery of over 400 systems.
• Adjunct Faculty for certificate in project management courses. SME for new Program Management curriculum.

Confidential

Developed a Five Year Strategic Roadmap and interactive capacity planning and resource management tool that defined the strategy to accomplish the enterprise goals mandated by the Rockwell Automation 6 B BOD.

Confidential

• Senior executive leading enterprise software development and technology delivery for a 580 MM global family of companies in the Insurance, TPA, Technology, Informatics, Healthcare, Clearinghouse and Bio-Tech industries.
• Provided secure private cloud hosted SaaS and leased software claims systems for national healthcare companies.
• Created multi-year HealthCare Reform, federal and state regulatory and compliance milestone roadmap.
• Led a multi-company information assurance and compliance risk assessment, rapidly identifying insightful solutions to remediate deficiencies and strengthen defenses for a portfolio of systems serving millions of members.
• Architected an e-commerce real time transactional processing concept of operations to radically decrease provider and customer claims reimbursement cycle times from days to minutes.
• Incorporated enhanced high availability, fault tolerant telecom, network, IVR, data center and unified communications into new data center to improve reliability and operational efficiency of call centers, DR and BCP.
• Collaboratively partnered with the Board of Directors, CFO and CEO to identify prioritize and fund mission critical Disaster Recovery and Business Continuity initiatives to enable national business expansion.
• Performed cost management and technology evaluations for global offshoring and joint venture opportunities.
• Dramatically improved electronic Eligibility Enrollment and Claims processing performance and auto adjudication by automating integrated Business/IT process maps, procedures and technology insertions.
• Directed the creation of Enterprise Service Delivery processes including: Change and Release Management, Portfolio Prioritization, Intake, Systems Performance, and Information Assurance that improved service levels.

Confidential

Executive consultant for a 250M Infrastructure division of Humana Healthcare. Architected and established an ITIL service catalog and configuration managed library of services, maps, cost models and processes.

Confidential

• Created integrated business unit processes for project and service request intake, capacity management, IT and business multi-year portfolio planning and prioritization that sequenced critical strategic initiatives saving 35 MM.
• Implemented a vendor deliverable process for a 200 MM outsourced contract that saved 24 MM.in first year.
• Successfully integrated performance and strategic initiatives, Healthcare Reform, and interoperability data into an 80 MM portfolio of 10 programs and 40 projectsthat increased delivery of compliance, operational and medical expense savings.
• Implemented effort based planning and earned value management methodologies and processes that enabled the synchronization of 40 projects into an integrated dynamic strategic program with objective metrics.
• Led the development of an iterative multi-year program estimating and planning process that deployed tools and techniques to align estimates to Software Development Life Cycle SDLC phases that increased estimating fidelity, while optimizing architectural and solutions designs across different work streams for a 500 MM portfolio.
• Defined an accelerated program project delivery and governance process that decomposed multi-year technology roadmaps into critical sequenced portfolio capabilities that optimized the delivery timeframe and business value.
• Authored a monthly financial management controls and reporting process for a 100 MM Healthcare division that improved program visibility and value delivery while reducing recurring operational costs by 10 /year for 2 years.
• Established a program management center of excellence to incubate governance best practices, ideas and talent while implementing an integrated program and project management delivery maturity model.

Confidential

Director, Program Integration, Corporate Transformation:

• Established a PMO and led the integration and delivery of a transformation across all five NG sectors to transform multiple systems into enterprise services generating over 80 MM in annual business savings.
• Integrated networks, data centers, servers, end user services, unified communications, thin client, cloud, application rationalization, security and cost chargeback into a 1.2 B transformation portfolio improving efficiency.
• Invented techniques to decompose strategic roadmap projects into an optimized set of capabilities that maximize business value. The technique was adopted as a best practice and validated during the Data Center consolidation.

Confidential

• Established a PMO and turnaround plan for a 2.4 B ITO successfully achieving 100 award fee on 48 MM of incentive milestones and resulted in a 750 increase in performance for a 550 MM transformation portfolio.
• Authored an integrated executive reporting system including the development of key forward looking metrics allowing internal/external stakeholders to visualize and control program performance.
• Designated a corporate expert in complex large scale business program planning systems integration.
• Designed innovative IT Service Roadmaps that integrated data, tools, technology, systems, processes and personnel into a Managed Service Catalog and integrated chargeback model. Efforts were adopted as corporate best practice.
• Established IT Infrastructure Library ITIL Service Level Management processes and data measurements for 196 discrete SLAs with 2.5 MM/month of potential credits. No penalties were assessed in the first 12 months.
• Architected an Integrated Master Schedule with over 140,000 activities and 36,000 cross project dependencies into a delivery plan supporting the transformation of 90 agencies, 66,000 users, 4,500 servers and two data centers.
• Led a PMO in the delivery of enterprise data center, server consolidation and virtualization, MPLS network, security, helpdesk, asset management, messaging, disaster recovery and end user services to 2,200 locations.
• Designated as a corporate expert in complex program planning and integration
• Appointed to Corporate Planning and Scheduling team defining enterprise best practices and processes.

Confidential

• Led the recovery of a failing global software development, enterprise data automation, migration, CATIA to SAP integration and digital manufacturing/PLM environment enabling 6 MM in recurring savings.
• Directed a 120 MM IT infrastructure, operations and managed services portfolio supporting a 2.1 B sector.
• Introduced 26 MM of cutting edge strategic technology initiatives that transformed a 2.1 B manufacturing program from paper drawings into a fully digital paperless design, manufacturing and delivery environment.
• Designed procurement protocols and fiscal controls that saved 5 MM in the 1ST year and 20 MM over two years.
• Defined standard hardware and software computer configurations for 20,000 users that shifted 2 MM from recurring to non-recurring costs and generated 4 MM in annual savings.

Confidential

• Architected and sponsored a secure wireless mobility initiative for a heavy manufacturing environment enabling productivity savings by eliminating time and distance barriers.
• Core member of Shipyard of the Future steering team, defining the 15 year future state technology innovation, human capital strategy and roadmaps for a 2.1 B high technology manufacturing sector.
• Established long-range strategic plan for a 750 MM technology business division to transition from legacy systems to an SAP Enterprise Resource Planning ERP environment to improve performance.
• Championed an electronic data management strategy using automated document workflows and electronic signature approval process to eliminate paper reducing labor costs and increased profit by 1.5 MM/cycle.
• Reduced annual business unit IT expenditures by over 2 MM while improving performance.

Confidential

• Sponsored a 155 MM transformation portfolio of automation and BPR initiatives to improve efficiency and integrate supply chain, planning, logistics, manufacturing, and delivery systems with a teaming partner.
• Designed a 10 year Strategic Technology Roadmap to deliver innovative technology streams to improve cost performance and reduce construction timelines, resulting in 37MM contract award.
• Architected a 35 MM SAP ERP transition from a legacy mainframe system providing a secure engineering, manufacturing, logistics, and reporting with automated work flows to increase efficiency.
• Led a cross functional team that identified and eliminated 12MM in duplicate material reservations in an SAP ERP system resulting in decreased procurement, inventory and storage costs.
• Directed a cross functional team that invented a 15 MM secure workflow electronic signature process for a 2 B product line saving 55 MM per cycle with a forecast save > 1 B while reducing cycle times from days to hours.

Kelly Technical Services:

Confidential

• Joint Business and IT lead for the conversion of legacy material and procurement systems to SAP, integrating 40 systems between General Dynamics Electric Boat and Newport News Shipbuilding.
• Led the development of a highly secure, transactional, automated workflow, electronic record system creating the 1ST government approved electronic signature process for the nuclear shipbuilding industry.
• Increased strategic manufacturing supplier base by sponsoring two national suppliers in the development, manufacturing, testing, delivery and certification of a new supply chain commodity saving over 1 MM in 6 months.

Confidential

Deputy CIO/IT Operations Director/Officer in Charge:

• Responsible to BUPERS CIO for global Human Capital Management HCM systems operations and delivery. Led multi-site teams integrating 15 global data centers and 360 sites servicing 380,000 personnel while directing 13 major releases.
• Synchronized three worldwide systems and increased operability from 85 to 99.5 , while reducing software defects and user errors by 90 in 4 months.

Program Manager-Officer in Charge:

• Training Systems Implementation SEAWOLF Program 1993-1995
• Senior technology, logistics support and technical training advisor to PEO Subs for a 10B acquisition program.
• Onsite program executive for Newport News Shipbuilding's SEAWOLF submarine technical design contract.
• Led the outsourced development of training, CBT, simulators, and devices at 9 national sites saving over 20 MM.
• As CNET curriculum approval authority, used 3D modeling and simulation to develop interactive training courses to prepare submarine personnel to report trained on systems that were under construction.

Business Unit CIO/Department Head:

• Submarine Integrated Warfare Systems: 1990-1993
• Coordinated the operations, maintenance, testing and repair of a 1 B integrated high availability global data center and enterprise sensor network and weapons suite with multiple redundant channels and fault tolerant processing to ensure 100 availability.

Regional CIO/Atlantic Fleet Warfare Systems Operations, Testing Implementation1988-1990

• Designated as fleet expert in the development and exploitation of next generation warfare systems and sensors providing innovation tactics and methods for the synthesis, interpretation and utilization of big data systems.
• Coached over 500 executives in from over 50 operating units providing systems operations and advanced decision techniques for extracting time sensitive structured and unstructured data from enterprise decision support systems.
• Oversight of national vendors during the design, manufacture, software development, testing and delivery of next generation integrated data centers, business intelligence and integrated warfare systems, networks and sensors.