Experienced technology manger with demonstrated ability in the planning, leading and deployment of large scale global technology initiatives. Proven success in engaging, managing and developing highly-skilled technical teams.

• BS Computer Science
• Project/Program Management
• Certified Scrum Master
• PMI /PMO Best Practices
• CMMI/ITIL
• Application Development
• Process Improvement
• Sharepoint
• Legal/Paralegal
• Agile Methodology
• Quality Assurance
• Vendor Management

PROFESSIONAL EXPERIENCE

Confidential

Walmart is the world's largest public corporation 444 B when ranked by revenue. It is also the biggest private employer in the world with over 2 million employees.

Project Manager responsible for the number one Supply Chain Innovation project for Walmart's Logistics and Transportation areas. This system is responsible for managing the transportation of Walmart's entire fleet internal and external vendor partners of inbound orders. This project is a 13.8M global system development and integration effort aimed at reducing transportation costs, improving date driven compliance and aligning all of Walmart's transportation systems, data bases and heuristic software models to create a truly integrated, energy efficient and clearly understood logistics roadmap. Project scope includes the full lifecycle development from Ideation, Requirements, Design, Development, Implementation/Integration, Test, Training and Release Management. Design and Development include integration of a suite of shared services and processes to ensure consistency and standards across the entire Walmart Transportation Management System. Additionally the project integrated an upgraded software model on an Oracle based system with current proprietary Informix based transportation systems, allowing for future opportunities for Oracle based systems expansion. Development in .Net, Java, Silverlight and C . Managed over 100 globally dispersed resources. PM tools include HPQC, SAP, Ariba, Clarity, CMMI, ITIL, Open Workbench, Sharepoint and Microsoft Office applications.

Certified Scrum Master Using Agile Development Methodology lead a series of three Scrum's to add a Sandbox Environment for Operational Business Managers to allow strategic modeling and analysis of proposed process changes and business model maintenance for Walmart 's extensive Transportation Network.

Confidential

World's largest research-based pharmaceutical company with 48.3 billion in revenues and approximately 81,900 employees in more than 150 countries.

Sr. Project Manager

• Managed the division's top priority project for the development and implementation of a large scale globally accessible document management system across 10 business lines worldwide, supporting the entire pharmaceutical product lifecycle. Directed development, validation, and defect resolution and release management across highly matrixed and globally dispersed team. Responsible for vendor management, software licensing, training materials and job-aids, technical writing and regulatory adherence and administration, Sharepoint administration, automated e-signatures and quality-assurance audits and GxP compliance.
• Coordinated and drove 80 offshore validation activities, significantly reducing cost and reallocating constrained onshore resources. Successfully managed GxP compliant system, test script development and execution with offshore India team of resources with 100 compliance.
• Achieved 66 decrease in project development costs through astute research, creativity and vendor partnering.
• Created and published monthly executive reports, utilizing Sharepoint to manage accomplishments and upcoming milestones for continuous visibility and program communication.
• Enabled teams to ensure timely completion of 8 releases in less than 2 years, through strong project management, continuous improvement and intense scrutiny of project estimates, timelines and risks.
• Leveraged management skills to estimate and administer 20 Million dollar software development budget across a diverse application team of over 50 onshore and offshore resources including DBAs, Release Managers, Vendors, Technical Application Leads, System Architects, Developers, QA, Business Analysts and Owners.
• Utilized project tools: Project Management - MS Project Performance Test - HP Mercury LoadRunner, Defect Management - HP Mercury Quality Center Team Collaboration - administered and maintained Sharepoint site.
• Additional training in Authorized Use Policies, Handling Sensitive Information, Microsoft Identity and Microsoft Utility certification, WTPS Sharepoint, FDA GxP and 21 CFR Part 11 regulations, and GLP.

Confidential

• Responsible for project coordination, vendor management and implementation of international Pharmaceutical Robotics project. Comprehensive analysis of the drug development process. Project liaison to business, responsible for cross-functional requirements, technical documentation, implementation planning, project plan creation and maintenance. Proficient in PMO processes.
• Selected as program documentation administrator responsible for attending all strategic planning meetings, publishing decisions and capturing program dependencies, risks and issues, milestones and schedule updates, creating a consolidated program communication, distributed to executive management and team leaders throughout all global R D sites.
• Designed and implemented global project communication process that reduced response correspondence lag times by 33 and allowed program transparency of critical project tasks and timelines.
• Promoted within 4 months to Vendor Project Manager assuming responsibility for managing vendor contracts, deliverables, release schedules and issues resolution.

Confidential

One of the largest diversified Financial Services organizations in the world with operations in more than 50 countries and 112,000 employees. Leading provider of financial products and services for individuals and businesses, including life insurance, annuities, mutual funds, retirement plans and employee benefits.

Sr. Project Manager

Responsible for implementing the first phase of the Service-Now Suite of products. Led project from analysis and design through implementation using ITIL framework, best practices and Six-Sigma. Only 1 of 6 project teams to successfully complete the implementation within the 6 month timeline. Project included Service Catalog, Change, Incident and Problem Management, Reporting, Field Service and Asset Management.

Confidential

Multi-Million dollar Software Integrator specializing in Financial Systems, Banking, Mortgages, Secondary Lending, Regulatory Compliance, Disaster Recovery and Business Continuity Planning.

Information Technology Director

• Charged with developing a Consulting Services Division offering systems integration and implementation of leading Financial Services, Banking, Mortgage and Secondary Lending Software to commercial clients. Additional accountabilities included pre and post sales support, business development, key account management, P L, revenue generation, project management, compliance and client relationship management. Responsible for legal contract creation, negotiation and management.
• Instrumental in securing the largest sale of an LOS System in the history of this 25 year old leading software development company.
• Devised synergistic partnership with new business partner effectively expanding professional service offerings for BCP and Regulatory Compliance for small banks and mortgage lenders, substantially increasing revenue and securing yearly annuity income.
• Implemented interface to CognosReport Net, satisfying clients need for business intelligence and complex financial analysis tools.
• Created standard report templates and validation checklists to enable rapid report development, reducing errors and testing timelines, while decreasing report development times by 25 using Crystal Reports and Cognos Report Net.
• Designed company web-site showcasing Products, Partners, Solutions and Professional Services, integrating real-time correspondence.
• Utilized Project Tools: Microsoft Project, Visio, Excel Cognos BI, Crystal Reports and Business Objects
• SQL Server, Windows 2000/XP/NT, AIX

Confidential

The largest provider of both local and long distance telephone services in the United States and the second largest provider of wireless service in the United States, with more than 150 million total customers.

IT Program Manager

• Information Technology liaison to the business responsible for systems analysis, requirements and facilitation of application development processes, testing and implementation through IT. Responsible for needs identification of hardware and software requirements, project schedule creation, management and communication, training requirements and schedules, risks and issues. Member of cross-functional program communication team.
• Within 2 months assumed management for entire U.S., centralizing project responsibility, executive project reporting and communication reporting to Technical Program Director and PMO.

Independent Contractor 2002 2003

Attended paralegal certification program while working as a paralegal and independent consultant. Working under the supervision of an attorney performed legal research, contract development and review, court orders and court filing. Several years of experience in pro-per legal representation and criminal prosecution.

Confidential

IT Management Consulting Services corporation with annual sales of 1,000,000 to 4,999,999 predominately serving key industry leaders in the North Bay and Silicon Valley areas of California.

Confidential

Senior consultant to IT Management for Global CAD/IC Electronic Design Manufacturer, Silicon Valley. Responsible for the evaluation and development of IT service delivery and support, IT Methodology and Change Management, Telecommunications, IT Development Lab and Engineering Lab environments Sun, HP, and UNIX .

Confidential

Developed and implemented consolidated e-recruiting and HR staffing processes for PeopleSoft Corporate Staffing and IT Human Resources Department. Responsible for identifying systems requirements, RFP, software selection and outsourcing analysis, including vendor viability and ASP contract negotiations for HR Human Capital Management product. Program included CRM and XML analysis, integration to PeopleSoft 7.5/8.0. Secondary project involved review of PeopleSoft's Benefits program and recommend process and program improvements.

Confidential

Responsible for business/functional requirements, technical documentation and user guides, business process engineering BPA/BPR and design for leading Internet Service Provider. Program included service delivery, provisioning, billing and CRM interfaces, integration of e-commerce partner SBC services and systems.

Confidential

Designed and implemented IT Methodology, QA, and Change Management processes for Fortune 100 Insurance Services Provider. Project included RAD tools analysis and infrastructure requirements, design and implementation for IT. Responsible for Business Analysts and System Developers. Y2K project initiation, analysis and compliance of proprietary health insurance products, financial/banking services software and sales contact and management systems. Manager/Analyst Data Warehouse/Mining.

Confidential

Responsible for implementing LSAMS Loan Services System for Finance and Mortgage Lending Services, including funds transfer and EDI interfaces. Analyst/Manager Disaster Recovery, Security and Business Resumption Plan. Application Development manager, financial/banking applications and e-commerce. Manager AS400 Help Desk and LSAMS support.

Confidential

Privately owned Software Consulting firm specializing in Financial Systems, Distribution and Manufacturing Applications, IT Operations and Networking Services.

Confidential

Senior IT Consultant to Executive Steering Committee. Project Coordinator of cross-functional team, C/S conversion and shared services outsourcing, LAN and WAN design and implementation, IT Services Methodology Development, Operations and Help Desk. Director IT Applications, responsible for implementation of web based applications, intranet/internet development.

Confidential

Senior management consultant reporting directly to C level executives. Responsible for IT and business analysis, evaluation and recommendation of global IC manufacturing and distribution system, including RFP process, RDBMS and ERP requirements and design, offshore procurement and sourcing.

Confidential

IT Development Manager responsible for Financial Systems, Logistics and Supply Chain management, EDI service integration and IT Help Desk. Designed and implemented RF warehouse automation system including electronic bar coding, manifesting, financial systems integration and reporting.

Confidential

JDE World Systems Development/Implementation Finance and Manufacturing applications . Director of applications, operations and telecommunications departments. Managed vendor relationships, purchases and support contracts. JDE software developer.

Confidential

Software developer IBM 3X, AS400 platforms , analyst and project manager for a variety of Sales, Marketing and Financial applications in high-tech products and services, public utilities, medical, pharmaceutical and petroleum distribution and agriculture. VAR associate with IBM.

APPLICATIONS / SKILLS

• Financial Systems Application Development, Management and Reporting
• BCP, Disaster Recovery, Risk Management/Vendor Management, Security Processes, Compliance and Regulation
• Legal research, proposals, contracts, services, billing, and litigation. Experienced with LexisNexis, EDRM, Concordance, Law 5.0
• Banking and Financial Systems Loan origination and servicing, mortgage, secondary marketing and financial applications integration. ACH, EDI, Lockbox and Wire Services. ASC Mortgage and Secondary Marketing Systems.
• Internet Services, front and back office telecommunications and billing applications
• E-Commerce, ERP, CRM, ASP contracts and services
• Insurance services, marketing campaign management and data integration/migration
• High Tech industries, sales/marketing, service, supply-chain, distribution, logistics and manufacturing
• Retail Operations, Transportation, Logistics, Planning and Analysis, Marketing
• Data Architecture, Data Mining and Data Warehousing
• Pharmaceutical systems, regulatory applications, audits, SOPs and robotics
• Medical systems, financial, patient and administrative reporting
• Executive training/consulting systems, student registration, scheduling and state reporting
• IT Management, recruiting and resource development, SLAs, IT infrastructure: processes, procedures and methodologies development, SDLC, CS Operations, Change Management and Help Desk, Test Driven Development
• Managed Outcome Service Delivery, software/vendor customer relationship management, Enterprise Licensing Agreements, offshore outsourcing, team distribution, resource coordination and management

TECHNICAL / SYSTEMS

• JDE, Clarify, QAD, Oracle, PeopleSoft, Remedy, Rational, Telemagic, Lexis-Nexis, Concordance, Portal, CheckFree, Scopus, Syndesis, PowerLender, Crystal, Cognos BI, Manhattan Consolidator, Clarity, SAP, Documentum, System Architect, Synon, Erwin, Magic, Clearcase, Siebel CRM, Mercury Quality Center, Open Workbench, Fieldglass, CPLEX, Ariba, Manhattan Associates Transportation Systems
• Mac/PC IBM 3x/AS400 HP Sun NT UNIX,
• Oracle, Sybase, SQL Server, DB2, VSAM, Informix
• COBOL, RPG, FORTRAN, C, SQL, JCL, CICS
• FTP, EDI, ACH
• Microsoft Office, Microsoft Project, Business Objects, Access, Visio, Lotus, Sharepoint