SUMMARY

• Leads detailed requirement phases and facilitates requirements gathering workshops, planning and high - level definition, business process flows and business context diagrams.
• Perform detailed analysis of data to ensure business information needs and technical application requirements are met.
• Translate implementation options into detailed functional and technical requirement specifications.
• Communicate requirements to the development team for design and implementation.
• Design and develop documentation describing the use via the most appropriate delivery mechanism (e.g. hardcopy, hypertext, and online help).
• Provide analysis of processes and workflows with suggestions for improvement. Identify areas where technology or process change can lead to increased efficiency and productivity.
• Provide UI mock-ups, wire frames and lead design discussions for identification of development options.
• Data Quality and Analysis Skills.
• Prepared data mapping documents based on graph requirements.
• Perform various testing from a requirements perspective.

TECHNICAL SKILLS

Business Tools: MS Office: Excel, Outlook, PowerPoint and Word

Methodologies: Waterfall, Agile-SCRUM, KANBAN, Ad-Hoc, Hybrid

Project management Tools: MS Project, JIRA, Monday.Com, Primavera (P6)

Database: SQL, MS Access

Data Analytics Tool: Tableau, SAP-Crystal Reports, Confluence

Other Technical Knowledge: Salesforce, AWS, SAP - Lumira

Domain Skills: IT, Pharmaceutical, Health, Financial Analysis, Sales

Testing Tools: HP-ALM, Jira - Zephyr, Manual Testing, MS- Visio

PROFESSIONAL EXPERIENCE

Confidential

Project Manager/Scrum Master/Sr Business Analyst

Responsibilities:

• Estimation effort by analyzing the requirements of project.
• Estimate and obtain management support for the time, resources and budget required to execute.
• Organized the project kick-off meeting and build a team of professionals with appropriate skills, attitudes, and motivation.
• Coordination with Manager/Vendors/SMEs/Client.
• Define and manage project plans and deliverables for the operations across the portfolio.
• Co-ordinate with Business stakeholders to understand the requirement and delegate accordingly
• Proficient in properly and quickly prioritizing and scoping requirements.
• Worked collaboratively with all parties and engage with business partners to ensure implemented tools and technologies are being utilized to their fullpotential.
• Created executive presentations toconvey story and messages clearly and concisely to all parties
• Tracked issues and reporting statuses via the use of platforms such as Jira.
• Managed and reported the technical and business efforts to management. This may involve tasking individuals and holding them accountable to maintain progress.
• Created/managed and worked to complete the defined project plans and deliverables.
• Executed general direction and follow-up to ensure all teams are working efficiently and are not being impacted or redirected due to other priorities or lack of clarity and scope.
• Documented, implemented, monitored, and enforced all processes as per standards defined by the organization.
• Responsible to Check / Review the project documents.
• Was accountable for leading assessments, process mapping, solutions and service reviews with technology and business stakeholders.
• Responsible for communication with the Client and attend the regular client callsto discuss the weekly, monthly status
• Createdand provided input to weekly reports, including periodic activities and projects. Ensure all ad hoc and periodic activity and project reports are completed and distributed as needed.
• Understood & communicated business unit’s objectives, goals, vision, and strategy to the team to enable application/technology solutions that contribute towards achieving value
• Recognized and mitigate conflict and problems with project, product and team resources and applied escalation appropriately
• Managed development initiatives with major vendors and service providers to ensure they cost-effectively meet the needs of the organization in a socially and compliant manner.
• Created support action plans where necessary to improve Business Unit satisfaction levels
• Arranged daily stand-up meetings, facilitate meetings, schedule meetings, demo, and decision-making processes to ensure quick inspection and proper use of the adaptation process.
• Helped the product owner to make the product backlogs in good shape and make them ready for the next sprint.
• Create, maintain, and organize backlog of features, epics, stories, and tasks in JIRA for a minimum of two to a maximum of four weeks sprints

Confidential

Business Analyst

Responsibilities:

• Involved in business analysis and project management, coordinating between the team members according to the business requirements.
• Acted as a liaison for all work efforts between the implementation partner and the client.
• Met with various groups, including business owners, SMEs (subject matter experts) and marketing team, for requirement gathering and elicitation meetings
• Worked on solving the issues with vendor on a Daily basis, on live meetings, updated the existing business process diagrams and created new business process diagram.
• Was responsible for gap and impact analysis for the existing system to identify potential fits and provided recommendations for the same
• Lead project teams, internal and external stakeholders, to achieve project defined milestones and deliverables.
• Documented the requirements in Business Requirement Document (BRD) and converted them to Functional Requirement Documents (FRD) to User Stories for the understanding of the development team.
• Helped to prioritize user stories using MoSCoW.
• Provide analysis of processes and workflows with suggestions for improvement. Identify areas where technology or process change can lead to increased efficiency and productivity.
• Leads detailed requirement phases (business) and facilitates requirements gathering workshops, requirements planning and requirements high level definition, business process flows and business context diagrams.
• Provide UI mock-ups, wire frames and lead design discussions for identification of development options.
• Created and implemented test queries using SQL.
• Used dump data into like Excel and Tableau and perform manipulations and joins outside the source system and also for various testing like UAT, SIT and Regression Testing
• Worked extensively with the QA and Development teams for designing Test Plan and Test Cases for the SIT, UAT, Regression, Negative, Smoke and otherTesting’s
• Extracted data using SQL so it can be analyzed in another tool like Excel and Tableau for reporting.
• Analyzing complex problem and identifying potential solutions by exploring and analyzing diverse alternatives, including, where applicable, risks and potential business impact.
• Performing defect analysis to ascertain any non-compliance with the set procedures/guidelines.

Confidential

Business Analyst

Responsibilities:

• Delivered basic to medium complexity analytics project work through direct ownership, development, and execution of data ingestion, validation, mining, engineering, scripting, modeling, and data visualization
• Worked collaboratively with other teams and management in developing and communicating value-added audit findings and achievable audit recommendations
• Facilitated interactive discussions with the business unit and technology teams in order to achieve alignment on defining requirements also determined the best approach for timely delivery of information.
• Generated and shared periodic status reports, and presentations to the project teams. Analyzed user problems including automated and manual business processes and identified, researched, investigated, defined and documented business processes.
• Interacted with business representatives to understand the requirements and determine the best approach for timely delivery of information
• Develop test schedules, review testing plans, track and document the development and results of these plans.
• Evaluate the impact of enhancement/change and with the implementation roadmap.
• Translate implementation options into detailed functional requirement specifications.
• Utmost coordination between client, onshore and offshore stakeholders.
• Design and develop documentation describing the use via the most appropriate delivery mechanism.
• Followed Agile methodology.
• Responsible for all client communication and approval processes.