Senior Product Coordinator Resume Dallas, TX - Hire IT People

SUMMARY

Senior Product/Project Manager with an MBA degree and 15 years of professional experience, including 7 years as a Product Manager for Confidential, seeking a new opportunity.
Extensive experience managing 10+ products at one time and leading cross - functional teams on projects to design new products and enhance current products from inception through on-time completion.
Well-developed skills assessing customer needs, creating scopes of work, writing technical requirements, assigning tasks and deliverables, testing product usability, drafting test cases for QA testing, training teams on new/enhanced tools, and managing customer accounts and relationships.
Dedicated leader with exceptional communication, critical thinking, and problem solving skills and a proven track record of success designing and developing new products that meet customer and company needs.

AREAS OF EXPERTISE

Software Product Management
Project Management
Account Management
Requirements Technical Writing
New Product Development
Quality Assurance (QA) Testing
Staff Training & Development
UX & Mobile Design
Data Transfers
Scrum/Agile Methodology

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Senior Product Coordinator

Responsibilities:

Manage multiple web/mobile products and projects.
Design products with consideration of current capabilities and future growth.
Write technical requirements for updates to existing products and development of new products.
Develop project scope, assign tasks and deliverables, and monitor project progress and milestones.
Liaise between the Business Development, Customer Service, and IT departments.
Lead meetings on product enhancements and ensure suggestions fall within business guidelines.
Communicate desired product outcomes to Software Developers and organize testing of new enhancements.
Manage accounts for third-party organizations that provide information to ISNetworld through custom imports.
Work with internal departments and clients to troubleshoot and resolve issues with products.
Collaborate with other product managers on projects that encompass several products.
Conduct weekly team meetings to review current and upcoming projects.
Build custom reports run daily to monitor current projects statuses.
Attend meetings with customers to learn more about how customers use the products to meet their needs.
Work with UX Designers on projects to increase usability of existing products and to design new products.
Train Account Managers on product functionality and updates. (Senior Product Coordinator continued)
Collaborate with QA Testers to develop test cases for product updates and new product development.
Answer any questions regarding technical requirements completed for managed products.

Confidential, Oklahoma City, OK

Records Technician

Responsibilities:

Managed and maintained all well fills.
Cataloged, stocked, and restocked files from the Geology and Land departments.
Delivered records requested by Geologists and Landmen.
Performed regular file database audits.

Confidential, Oklahoma City, OK

Office Claims Representative

Responsibilities:

Investigated auto accidents via phone interviews with participants.
Created detailed accident reports based on interviews and police reports.
Determined negligence in auto accidents for the West Coast area.
Collaborated with Field Claims Representatives to settle disputes on accident details.
Performed procedural audits on Junior Claims Representative files.

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Senior Product Coordinator Resume

Dallas, TX

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