Procedure Optimization Specialist Resume Peoria, IL - Hire IT People

SUMMARY

Highly organized credentialed EPIC trainer with over five years’ experience working in healthcare information technology. Familiar with e - learning programs and platforms focusing on the facilities’ needs, utilizing current instructional best practices and project management principles.
Extensive experience overseeing the delivery of new-hire and ongoing training within healthcare organizations. A strong communicator that conveys material effectively to a non-traditional and multicultural student base.
Performs well with internal and external subject matter experts, researching and incorporating proven learning strategies and quality practices into the curriculum of training events.
Collaborates well with members of training and leadership teams to enhance development of course objectives. Continuously seeks opportunities to expand on technical and instructional competencies.
A self-manager with remote work experience and great problem solving skills and project management.

PROFESSIONAL EXPERIENCE

Confidential, Peoria, IL

Procedure Optimization Specialist

Responsibilities:

Project Manager executing formally approved projects for the SFMC Laboratory.
Responsible for new user and end-user EPIC training.
Utilizes pr ocess improvement methodologies to plan and drive improvements forward.
Troubleshoots end-user issues, assists in application/functionality optimization, and assists departments with EPIC laboratory-related testing.
Evaluates data, problems, and optimization lists/portfolios and for IT-related EPIC Beaker functionality changes that would improve workflows, quality/safety, writes SBARs and seeks the approval process.
Maintains laboratory operations knowledge in order to identify opportunities for continuous improvement through the implementation and optimization of quality solutions and project management.

Confidential

Clinical Informatics Specialist

Responsibilities:

Project Manager and part of project teams for projects across the organization.
Taught EPIC applications including ClinDoc, HOD/OPD, and OpTime to new OSF Healthcare System mission partners and administration professionals for a leading academic teaching hospital. Designated as a Level I adult and pediatric trauma center, serving a 26 county region.
EPIC application troubleshooting at elbow and remotely.
Collaborate with ID to update training materials and training environments.
Incorporates the use of multimedia platforms for participation and hands-on learning.
Involved in the interviewing process and mentoring of new mission partners.
Generates Situation Background Assessment Recommendations (SBAR) designed to establish enhanced communication between caregivers and nurses to foster teamwork and patient safety.
Lead facilitator for PCL EPIC orientation and facilitator for Real Colors and Workplace Violence. Kept abreast of all new software applications and assists on upgrades.

Confidential, Peoria, IL

Respiratory Therapist

Responsibilities:

Part of the project team that assisted with the successful startup of a streamlined home medical division. Initiated informative program and continuing education material for patients on the use and maintenance of a variety of home health equipment and services including: CPAP/BIPAP, home oxygen and ventilation management, tracheotomy equipment and sleep apnea monitors.
In charge and executed the startup of respiratory liaison role in Peoria's largest ambulatory pulmonary specialty office. Working closely with Hospital, Pulmonologists, Home Health, Hospice and HME, with the goal of excellent coordinated patient care in a pioneer ACO health organization.
Ad hoc manager of department Respiratory Therapists and CSRs. Involved in the interviewing and hiring process and mentoring of new mission partners.
Project Manager of COPD O2 RIM project, increasing the use of night O2 due to decreased O2 saturation on CPAP.
Part of the research team for RePneu Lung Volume Reduction Coil Study project.
Contributed to the development of in-house training materials providing comprehensive instructions for patients, caregivers, families and staff.
Utilized EPIC, and Brightree EMR.