PROFESSIONAL SUMMARY:

An innovative, results - oriented, values-based Professional that has worked for great companies and great people. Within the 20 years of my IT endeavor, I have been humbled with many experiences and skill sets that demonstrates continuous expertise within the Retail and Wholesale Community. Well versed in ERP systems and supporting technologies with a proven track record of project lifecycle methodologies and metrics-based management for delivery of systems. Oversees the support, maintenance, and development of enterprise-wide applications along with ensuring operational functionality. Team with Organizational Heads to meet the needs of the growing business. A transformational leader that empowers his team to deliver each objective within the allotted time frame.

CORE COMPETENCIES:

• Leadership in Multiple levels of Management and Channels
• Project Management Methodologies
• B2B, B2C, Channel Management
• Business Transformation
• Change Management
• Programming and Management
• System Migration and Integration
• Data Conversions and Interfaces
• ERP, MRP and SCM

SKILLS:

• All Level of Testing - (Unit, UAT, Regression, System and POC)
• Document Management - ( Project Plan, SOW, BRD, Technical, Functional, Test Plan etc)
• ISERIES Management,
• Programming languages - (RPG, RPG Free, CL, CLLE, OCL, JAVA, Various tools etc)
• System Administration
• Change Control - Aldon and Turnover
• Interface management - (ESB, Mule Soft)
• ERP - 4r4, 4r5, 4r6
• Oracle JDE ERP/MRP - 9.1
• Spool Flex - As400 Form Management
• Manhattan Associates - PKMS (WM/TMS)
• Query400, Sequel, SQL
• EDI - Trusted link ( 820,850,855,856,810,997,852,753,754)
• APTOS Enterprise - (Merchandising, Planning, Store Replenishment, WEB IM, BI, POS, CRM, Sales Audit and ES)
• Windows - (Word, Excel, PPT, Visio, Project SQL Server etc.)

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Integration and Consolidation of Current Systems - 3 year 6 month projects, estimated 4 million dollars.
• Migrate Wholesale MRP System Real World into JDE.
• Consolidate NJ Warehouse to NY Warehouse (Manhattan PKMS).
• Establish JDE and PKMS as the inventory of financial record.
• Create Inventory syncs between all systems.
• Transition Confidential into JDE/PKMS system .
• Transition Model Wholesale systems into JDE and PKMS
• Transition Confidential Retail system into JDE and PKMS.
• Divert orders from Perfumania.Com to be created in JDE and fulfilled out of PKMS.
• Divert Drop Ship orders (Overstock, Amazon, Walmart, etc) to be created in JDE and fulfilled out of PKMS.
• Divert Retail stores to be interfaced from Aptos Merchandising into JDE and fulfilled out of PKMS.
• Integrate Aptos Enterprise Systems into current footprint - 12 month project estimated 15 million dollars
• Replace all POS functions in all stores (including a new support for mobile POS on iDevices and Omni-channel capability)
• Implement New CRM (including Loyalty & Gift Cards)
• Integrate from Confidential Sales Audit
• Integrate from Loss Prevention integrate from Merchandising - Allocations, Replenishment, Custom Store Assortments, etc. (including SOW replenishment)
• Implement New Business Intelligence (reporting and analytics)
• Integrate from Model Scents of Worth replenishment and allocation will occur in aptos, but all other Scents of Worth functions will continue to be performed in the Model system.

Confidential

Director, Retail Systems

Responsibilities:

• Work with Management teams to understand the strategy and build flexible solutions to support. Quarterly IT Steering Committee meetings, weekly Operational meetings.
• Work with software, hardware and service vendors to refine and improve support and functionality. Standing meetings with Aptos, Confidential, etc.
• Help Desk support
• Aptos supports all Store POS issues. MK with Aptos periodically reviews the open incidents to ensure we are in sync with any inherent reoccurring issues and identify permanent solutions.
• Store, corporate and IT teams are utilizing help desk (TrackIt) software to report, track and manage issues and resolutions (US, Canada and EU).
• Production Support
• RFS (Request for Service) process - requesting, reviewing, logging, prioritizing, tracking all new change requests and projects .
• Standing bi-weekly calls with EU/Canada/US/Japan IT leads on support, Merchandising, and Store openings and initiatives.

Confidential

Application Development Manager

Responsibilities:

• Oversaw IT integration of Aptos 6.2 POS system chain wide. Integrated to Island Pacific, Business Intelligence and Lawson.
• Led company acquisition IT portfolio with synergies of over $50M. Worked closely with parent’s acquisition team in outlining project objectives.
• Established project cost tracking and ROI program. Provided guidance to business leaders in developing business cases and cost benefit analysis for project justifications. Enabled company for the first time to review and analyze planned and actual project ROI and project execution performance
• Led a company-wide program to initiative to re-brand the company’s Loyalty program with major changes to POS systems, website, backend, marketing and . Program consisted of 30 teams with all being delivered on time and to budget.
• Established and managed Project Benefits Realization process for monitoring strategic projects.
• Led efforts to work closely with the business and Application teams to support the development of business requirements and proposal of application solutions.
• Led efforts to define improved platforms and applications to support business strategy.
• Manage the complete cycle of existing application maintenance and develop/support. Project plans as required.
• Provide continuous communication to the business on initiatives and changes.
• Manage key external vendor relationships as well as outsourced development managers.
• Responsible for product maintenance and management
• Remain abreast of technology in supporting business applications.
• Assist the management team in building a culture of high performance, pro-activity, business co-operation, continuous improvement and service delivery. Implement organizational change from initiatives identified by the executive committee.
• Train and develop team member capability to improve skills and performance.
• Work with management, to determine, track and manage IT budgets.

Confidential

Senior Business Integration Specialist/Program Manager

Responsibilities:

• Led the Development Efforts to become PCI compliant utilizing IBM socket programs to encrypt customer credit card information during the polling (Uploads and Downloads) process.
• Teamed with external vendors to in corporate Trickel Polling of Sales hourly to the Host System in order to satisfy the on demand real time of Sale, Inventory Adjustments etc. This allowed the business to react to items to be replenished. Example, refrigerated foods, weather patterns etc.
• Led the Development of a new markdown management system built from the AD Planning phase to the items being dropped from the planogram. Price Markdowns, Item Recalls, Reverse Logistics, etc.
• Teamed with Manhattan Associates to implement Slotting optimization in the DC.
• Led the development efforts to build a RF WMS over Confidential Warehouse location System. Interfaced Swift Pick’s Pick To lite System into Confidential along with a newly developed Replenishment System to proactively support the pick demand. Developed a new DC Executive Dashboard that tracks the movement of a tote and pallet from induction to the truck.
• Teamed with external vendors and management to implement Warehouse Advance Ship Notice’s utilizing Extol EDI system to Confidential EDI management system.
• Led the implementation Efforts in integrating current systems to Confidential systems. The project outlined deliverables to major milestones in gained synergies outlined by Confidential and Confidential Finance teams.

Confidential, North Bergen, New Jersey

Senior Programmer Analyst

Responsibilities:

• Responsibilities included all aspects of a project which included: Analysis, cost savings, scope, job lists, overview, job requirements, logical specs, data dictionary, open/close issues, work schedules, implementation plans, files, reports, user procedures, detail flow charts, equipment needs, file maintenance and recoverable job steps plans
• Created test systems, source and object control
• Established on-line development standards
• Installed new/modified systems

Confidential, New York, New York

Senior Programmer Analyst/Project Manager

Responsibilities:

• Analyzes existing or proposed projects and requests to determine the feasibility for technical adaptation; may prepare cost estimates for these proposed projects; documents and presents written reports detailing the analysis performed.
• Designs systems; detailing procedures to be followed by users; revises and creates departmental forms for data processing applications or manual procedures; prepares system and data flow diagrams; translates problem statements into programming definitions.
• Creates programs utilizing current departmental programming techniques and standards; codes and debugs program; coordinates testing and data conversion.
• Implements new and revised systems by providing to users and staff; creating and transitioning efficient operational procedures, including effective hardware utilization and adequate backup processes; makes recommendations on technical modifications to the end user hardware and software work environment.
• Documents all phases of the analysis, design, programming, implementation, and maintenance of technical projects; creates user documentation for the utilization of on-line systems, reports, procedures, and materials.
• Assists individual users and groups with the installation of both hardware and software solutions; trains personnel in a classroom setting or on an individual basis; communicates procedures for problem solving and system change; provides user telephone support.
• Assists in the research of new products and services that will enhance the technical productivity of the department and enable the Data Center to provide increased levels of service to the user community.
• May serve as project leader; schedules, coordinates and reviews work of the staff assigned to the project; trains other staff members as required.
• Participates and makes recommendations to the Data Center management regarding the formulation of programming and documentation standards and department policies and procedures.
• Reports directly to the Director of Application Development.
• May provide supervision for the programming staff as needed in the absence of the Director or Coordinator of Systems and Development.
• Performs other related duties as assigned.

Confidential

ERP Technical Implementation Consultant

Responsibilities:

• Instrumental in developing installation processes for software product; collaborated with colleagues to define support call timelines and procedures.
• Successfully implemented several major projects, which enabled company to meet installation projections.
• Developed programs and standardized policies for customer support, resulting in high productivity levels and consistent quality service.
• Involved in Requirement gathering sessions with Business Users from various functional units
• Involved in the Analysis, Design of the new developments built around Confidential MMS
• Responsible for hands-on Coding, testing of the change request as per the business requirement
• Involved in Integration, Acceptance Testing with Business users before Implementation.
• Involved in Business Process Analysis and Process improvements activities.
• Provide assistance to the team members on technical/business related issues.