Project Manager / Project Leader Resume

SUMMARY:

I am looking for a telecommuting position that I can do from here in Plano due to the fact that I have a son with special needs. Looking for a business analyst position needing strong billing business process management and project management support experience in the telecommunications billing industry. Job History is primarily with Confidential & Confidential for the past 33 years as an employee and contractor.

TECHNICAL SKILLS:

Strong skills in: MS Office, Visio, MS Project and MS Access. Knowledge of MOW Invoicer Billing formats.

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager / Project Leader

Responsibilities:

System testing for new MOW Invoicer project and BBR Roadmap projects, as well as the Confidential project.
Was downsized due to Confidential & Confidential system personal reductions.

Confidential

Project Manager / Project Leader

Responsibilities:

Business Process support manager for International billing and International Service Delivery projects Confidential.
Working on new processes and enhancements to existing systems processes to provide billing for new Confidential & Confidential services throughout the world.
Similar to the job described below with the addition of Service Delivery responsibilities to the mix.

Confidential

Project Manager / Project Leader

Responsibilities:

Working on new processes and enhancements to existing systems processes to provide billing for new Confidential & Confidential services throughout the world.
Create process documentation using MS Office and Visio supporting these new IT and business process projects.
Provide Billing Process Engineering support for Confidential Global Reach project initiatives for Global Access Product Management.
Define billing process requirements for Opt E Wan, Single End Invoicing (SEI) and Bill Trigger. Develop end - to end Level 3 process flows.
Provide test management support by developing test plans and test cases as well as overseeing the testing for Billing.

Confidential

Business analyst

Responsibilities:

Data Warehouse based application with legacy sourced data elements to support multiple business operations (sales, service, finance)
Created business requirements for Common Customer application and managed applications project team through multiple application delivery life cycles.
Includes UAT and test script development and execution.
Extensive use of Visio, Microsoft Access, Microsoft Project, and Microsoft Excel

Confidential

Business Services - District Manager

Responsibilities:

Business analyst, project manager and process re-engineering supporting multiple enterprise based revenue, customer assimilation, and collections business process improvements .
Impacted over $100M in operational efficiencies and outright operations savings.
Reduced receivables cycles and amounts
Reduced amounts outstanding in the ‘unknown or unassigned’ buckets
Delivered multiple applications life cycles based on an assimilated view of Business Customer profile content. These applications supported Sales, Receivables, and Care teams across the Confidential & Confidential Business organizations.(10,000+ users) Includes UAT and test script development and execution
Extensive use of Visio, Microsoft Access, Microsoft Project, and Microsoft Excel

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship