SUMMARY:

• Having developed software solutions in enterprise and startups, including such products as medical information systems, Confidential Answers, information retrieval and management systems, and virtual datacenters
• I have a track record for definition and delivery of large - scale projects, prioritization motivated by customers need and company strategy, demonstrated analytical, risks management and decision-making skills.
• I interacted with enterprise and SMB customers, and created Web sites, Web services and cloud solutions for B2B and B2C scenarios.
• Taking ownership over project specifications and results-driven execution
• Interfacing and coordinating across product lines and disciplines, building relationships
• Seeking, improving and defining best practices, applying and evangelizing them
• Presentation, oral and written communication, and interpersonal skills
• Creating analytical and data-driven process, analyzing data and deriving practical steps for improvements
• Moved the validation system for Windows and Windows Phone as a whole to the hybrid cloud, while driving adoption of DevOps for efficiency, and laid grounds for continuous delivery pipeline of the operating system. Created data analysis pipeline for prioritization, key metrics tracking and quality insights.
• Created innovative approach to IT infrastructure for Small and Medium Business. Founded and developed a startup offering private datacenters based on cloud computing technologies to SMB customers, combining IaaS and SaaS approaches, Linux solutions for an easy to use system.
• Formulated go-to-market strategy and created technical roadmap, hired and motivated developers and operations engineers.
• Created customer-focused value proposition, public messaging and communications; acquired customers using e-commerce sales model. Planned front-end applications: Web portal, Android and iOS mobile apps.
• Created community knowledge forum for consumer market, cutting support costs.
• Existing community support groups did not generate user-created content and had low CSAT. From ambiguous requirements, I defined a new solution, with community interaction model, improving knowledge discoverability, allowing integration into a variety of software products. Established an agile development framework.
• Capitalized on community strength to create new quality content for free.
• Developed globalized foundation of Windows Vista, expanding market. Earlier versions of Windows were not fully globalized; this hindered worldwide sales and negatively impacted development and support.
• I envisioned and created project plan, applying new approach to globalized feature planning and localization into foreign languages, working with owners of other foundation activities of the project.
• Regularly presented to the executive leadership of the Windows division. Enabled sales in new geographies and businesses. Participated in globalization planning of the .NET framework.
• Maximized desktop search capabilities across platforms. Experiences of Windows Desktop Search for home users, enterprise search and Office SharePoint search weren’t connected. Created innovative end-to-end value proposition, carrying search functions across platforms. Promoted unified value proposition for company’s search technologies, winning over Google in Enterprise search space, and helping customers understand the offering. Secured upgrades to the new version of Windows and SharePoint for large clients.
• Supported product innovation, boosting number of patents. The number of successful new projects in the Windows International team was disproportionately low for the number of ideas and opportunities to improve solutions. I formed a virtual team for fostering and bringing ideas to fruition, facilitating generation of several patents and process improvements, and helping the team to be more creative and rational about experimentation.

EXPERTISE AREA:

Business Strategy / Cross - boundary Collaboration / Program & Project Management / Product Launch / Vendors / Budgets & Cost Control / Cloud Solutions

CAREER SUMMARY:

Senior Program Manager

Confidential

Responsibilities:

• Responsible for planning, delivering, and optimization of a collection of services executing daily tests on the entire codebase of the Windows Operating System Group.
• Providing flexible solutions for managing in excess of 20000 test devices, orchestration and monitoring of hundreds of thousands daily tests, integration with other parts of the engineering system and Operations.
• Defined KPIs and measures, increased data collection, improved data analysis.
• Increased virtualization of test by 250%. Improved scalability of the system to support 200% increase in load over two-month period.
• Improved system availability and performance.
• Instilled DevOps and CI/CD practices.

Founder

Confidential

Responsibilities:

• Founder and technical leader of a startup specializing in IaaS and IT-as-a-service for Confidential .
• Defined technical and business plans, product architecture and implementation.
• Delivered two iterations of a “datacenter in the cloud”

Consultant

Confidential

Responsibilities:

• Defined detailed business model, elements of an ERP and knowledge management systems, communication framework for outbound client interactions, and self-serve system for partners (Azure, Office365).
• Implemented agile process and elements of ITILv3.

Group Program Manager

Confidential

Responsibilities:

• Developed web-based knowledge tools including a community forum and support for third-party technical experts.
• Created architecture, roadmaps, and integration/project plans for Web services, tools and distributed solutions for customer support.
• Oversaw and drove development on two outsourced projects.
• Collaborated with and ran reviews with executive stakeholders.

Senior Product Manager

Confidential

Responsibilities:

• Technical marketing for “Find And Organize” scenarios in Windows Client.
• Defined and presented product value propositions, positioning Windows Desktop Search scenarios in Windows 7 for enterprise clients, for demand generation.
• Built roadmaps, designed holistic approach to information discovery from desktop to SharePoint meeting challenging deadlines.
• Participated in negotiations with high volume customers.