SUMMARY:

• Technical Program / Project - Product Manager - Certified Scrum Master & Certified Scrum Product Owner - delivering World Class Products (Big Data/ BI/ Machine Learning/ Large Scale Distributed Systems)
• A Product Manager at heart, a Strategist by mind, and a Program / Product Manager by profession.
• Actively look for, create, frame, and go after business opportunities.
• Upon analyzing opportunities, define the vision, strategy, roadmap and execution plan of large-scale, multimillion-dollar programs, partnering with a diverse set of internal and external stakeholders in a fast-paced, deadline-driven environment AND executing the same.
• Built & Shipped World Class Products FROM SCRATCH (e.g. - IBM Brassring Tool that supports the hiring of 25 of the Confidential 50 companies and is used by millions of recruiters in more than 150 countries)
• Adept at leading cross functional teams, aligning them to a focused vision, and driving the teams to achieve program goals

AREAS OF EXPERTISE INCLUDE:

Program Management Software Development/Engineering Team Building & Supervision Project Management Service Oriented Architecture (SOA) Product Management

TECHNICAL SKILLS:

Big Data: COSMOS & Scope

Business Intelligence: Power BI and Excel

Technologies: C# & .Net Technologies, SQL Server, Kusto,, Azure Cosmos DB, ASP.net, Web Services (SOAP & REST API) and Java Script

Tools: Azure, Azure DevOps, Rally, Visual Studio (similar to JIRA), SharePoint (similar to Confluence) and MS Project

SDLC Methodologies / Agile: Waterfall, Git & Agile Scrum, Kanban, Extreme Programming (XP), FDD, Scrumban, Scaled Agile Framework, Unit & Acceptance test driven development, Test driven development, Continuous Integration & Delivery

Machine Learning: Anaconda Python, Jupyter, scikit-learn, Regression, Classification, Clustering, Decision Trees, naïve Bayes, Support Vector Machines, Page Ranking, Word Cloud, Cosine Similarity, Computer Vision API & Neural Networks

PROFESSIONAL EXPERIENCE:

Technical Program - Project / Product Manager & Scrum Master

Confidential, Seattle

Responsibilities:

• Lead and drove the program which enabled our Product achieving SOC 2 attestation.
• Achieving SO2 Certification increased our Client base by 6% and Customer Engagement by 22%.
• Lead the complete revamping of the Product from Version 2.0 to 3.0.
• Machine Learning and Data Analytics along with strategic product management were used to achieve the above result.
• Enforced Agile principles as a scrum master that resulted in reduction of Cycle time by 20% thus increasing team's throughput in less than 8 weeks.
• Had experience working on Azure DevOps during this assignment right from Planning to Development to Delivering and Operations. developed a Reporting Tool using App Insights API, C# and Kusto. Also worked on Azure Monitor Workbooks to generate metrics as and when required.

Technical Program - Project / Product Manager & Scrum Master

Confidential, Seattle

Responsibilities:

• Responsible for implementing projects in place that reduced the launching of Xbox Live Campaigns by 40%.
• Responsible for implementing a Business Intelligence System that captured and analyzed key Metrics (part of the analysis was through Machine Learning).
• Using this data, we were able to considerably improve the retention of Xbox Live Users.
• This resulted in Millions of Dollars of Revenue to the Company.
• In addition to working as a Technical Program Manager, handled Five Scrum Teams.
• Implemented the process of Continuous Integration, Continuous Delivery, Acceptance Test Driven Development and Test-Driven Development.
• Doing the same reduced our deployment and release time by almost 40%.

Confidential, Seattle

Sr. Technical Program Manager / Scrum Master

Responsibilities:

• Implemented projects and process’s in place that improved the relevance of Bing Local search results by 15% across different markets (country/language) in less than a year.
• This was achieved through data analysis, human annotation and analytics.
• Handled 6 Projects for this assignment
• Single-handedly designed and developed several tools that slashed response time of business process tasks by ~75% and reduced team size by 5.
• Implemented a Business Intelligence System (Power BI, Big Data (Cosmos & Scope), C#, Azure & SQL) which monitors various Engineering KPI’s for various Finance Projects
• Defined and implemented Scrum processes within the Team that improved Employee’s productivity and delivery by 27%

Confidential

Sr. Consultant / Sr. Program Manager / Sr. Project Manager / Scrum Master

Responsibilities:

• Coordinated 60 team members across India & New Zealand, right from requirements gathering to enterprise-wide rollout.
• Handled 7 Projects for this assignment
• Turned this project from a money-losing project into a very profitable one.
• Trained everyone on the Team to achieve their MCAD certification which they all got.
• Worked on, and won several proposals, which resulted in millions of dollars of revenue to the Organization.

Confidential

Project Manager

Responsibilities:

• Organizing programs and activities in accordance with the mission and goals of the organization.
• Creating and managing short and long-term goals.
• Developing a budget and operating plan for the program.
• Developing an evaluation method to assess program strengths and identify areas for improvement.
• Writing program funding proposals to guarantee uninterrupted delivery of services.
• Managing a team with a diverse array of talents and responsibilities.
• Ensuring goals are met in areas including customer satisfaction, safety, quality and team member performance.
• Implementing and managing changes and interventions to ensure project goals are achieved.
• Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
• Producing accurate and timely reporting of program status throughout its life cycle.
• Analyzing program risks
• Also performed the responsibilities of a Project Manager to make sure delivery happens within cost, schedule and quality.
• Fully responsible for End to End delivery of the program and drove the same to execution.
• Have experience in the development of Large-Scale Distributed Applications handling Millions of Users

Scrum Master

Confidential

Responsibilities:

• Product Backlog management
• Handle all Scrum Events like Sprint Planning, Daily Scrum, Review and Retrospective
• Make the Team cross functional and self-organizing
• Removing impediments
• Leading and coaching the organization in its Scrum adoption
• Causing change that increases the productivity of the Scrum Team
• Working with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
• Lead multiple Scrum Teams as needed and handled Scrum of Scrums
• Handled agile transformations across the organization

Product Owner

Confidential

Responsibilities:

• Defines the product vision, strategy and roadmap. Strategy involves doing SWOT analysis, competitor & customer analysis, market analysis, competency & feasibility analysis, market potential, win-loss analysis etc. More details on Strategy are added on the first page
• Gathers, manages, document and prioritizes market/customer requirements.
• Works closely with engineering, sales, marketing, advertising, customer service, legal and support to ensure business case and customer satisfaction goals are met.
• Runs beta and pilot programs during the qualify phase with almost final products and samples. In Agile environments, regularly reviews completed work and checks with customers to ensure that it meets the customer expectations.
• Develops the business case for new products, improvements to existing products, and business ventures
• Participate in the product launch plan, marketing strategies and doing Demos as needed
• Handling all communication to Senior Management and Stakeholders
• Ensuring goals are met in areas including customer satisfaction, safety, quality and team member performance.
• Responsible for the Product right from defining the Vision to Product release, upgrades to the released product and maintenance
• Analyze product metrics and trends to assess product health and improvement opportunities.
• Implemented process’s like Machine Learning, Strategic Product Management and Data Analytics to drive requirements.