Summary

• Senior IT project resource with 15 year experience in large enterprise class projects. Project Manager with a 12 year excellent track record. Certified Scrum Master of 5 years with high traffic web site experience. Extensive experience as Product Manager Business Analyst.
• Excellent communication skills, strong customer relations, good inter-personal skills process oriented. Expertise in eCommerce Supply Chain areas in the Retail/Consumer Goods industry. Experience working with distributed teams.
• Experience working as Product/Business Owner, Account/Engagement Manager, Program/Project Manager, Business Systems Analyst with personal skills in estimation, analysis, architecture, design, development and testing. Code literate on current web technologies MEAN stack MongoDB, NodeJS, Express AngularJS , .NET/Java, Service oriented middleware, SQL Server, XML, JSON, Excel.

Keyword Search

• Primary Competencies: Project Manager, Scrum Master, Program Management, Product Manager, PLM, BA, BSA, Process Re-Engineering, Financial Services, Supply Chain
• Secondary Competencies: Engagement Management, Application Architect, Code review, MEAN Stack, AngularJS, MongoDB, Rally, Jira
• Executed multiple projects simultaneously as Program/Project Manager, Business/Product Owner Account/Engagement Manager.
• Designed applications solutions as PM/BA/Architect that generates minimum disruption during after rollout. Adopts unique out-of-the-box strategies to solve complicated problems.
• Experience in collecting non ambiguous functional non-functional requirements categorizing prioritizing them and generating traceability artifacts.
• Excellent communications skills in achieving consensus from users, third party vendors and stakeholders via brainstorming sessions, interviews, workshops and other requirement gathering techniques. Experience in requirements management.
• Excellent knowledge of various application architectures. Used MVC, MVVM Rich Client application models. Used Document oriented databases and associated data access technologies.
• Used Flowcharting UML documentation tools. Object Modelling with UML generation of Domain Models Use Cases from User Requirements. Traceability matrices. Great Excel skills with VBA programming. Constant use of PowerPoint.
• Generate SDLC documents, including Project Charter with Business Case ROI, WBS, Rolling-Wave/Base-lined Project Plans, Scope, Risk Register with Avoidance/Mitigation/Deflection/Retention treatments , Business Requirements BRD , Engineered Process Maps As-Is/To-Be , Data migration plans/Data Maps, Test plans Test cases, User Acceptance and User Training docs.
• Most projects have yielded significant ROI primarily due to efficient process re-engineering and user buy-in.
• Excellent interpersonal people skills with the ability to mold team dynamics influence key decisions makers.
• Participate in governance processes steering committee sessions for various projects Experience running PMO.
• Completed multiple million dollars projects from conception through implementation. All projects delivered on time under budget.
• Extensive experience handling outsourcing offshore projects. Many projects listed below have an offshore component.
• Team permanent contract management reporting experience. Team sizes managed up to 35, in onsite-offshore configurations.
• Permanent US resident Green Card holder

Agile Experience

• Over 5 year experience with Scrum Extreme programming
• SDLC roles undertaken include Product Manager/Owner, Scrum Master, Business Analyst and Solution Designer
• Projects used Discovery Sessions, Planning Games/Product Roadmaps, Storyboards/User Stories, Story Sizing/Poker sessions, Daily Standups, Release Sprint Planning, Backlog Grooming and Retrospectives
• Agile reports such as Sprint Backlog, Burn-down charts, Velocity charts, Utilization matrix were used routinely.
• Project Methodologies
• Agile Scrum, Extreme Programming, Iterative, Waterfall. Used TDD CI on various projects.

Technologies

• Tools: Microsoft Excel, Microsoft Project, PowerPoint, Visio, Requisite Pro, HPQC, Jira, Rally, Greenhopper, Enterprise Architect, VBA, Rational Suite, Web-Sequence Diagrams
• Software: .Net, Java, HTML5, CSS3, JavaScript, Angular JS, Node, Express, SOAP, REST, XML/XSD, JSON, C , VB/VBA, ASP, XAML
• Database: SQL Server, Oracle, DB2, MongoDB

Professional Experience

Confidential

Product Manager

• FINRA is the business of regulation of US financial markets on behalf of US Stock Exchanges and expected to modernize their large and critical Case Management suite of applications based on the recommendations of KPMG. The project impacted all aspects of FINRAs operation and is expected to have 1000 internal users and thousands of external users from various US Stock Exchanges, brokerage houses, brokers and the general public.
• FINRA identifies transaction patterns mined from the millions of daily trading records that pour in to spot potential violations of the law and rules defined by the SEC. The Case Management product would be used by all FINRA business legal teams to track and manage cases that are brought on various brokerages houses, brokers and other entities by allowing violation triage, investigation, prosecution and enforcement.
• As Product Manager/Owner, Ajit joined FINRA after the project charter was defined and a conceptual estimate was in play. Ajit, working with all identified business teams IT managers, created a Product Roadmap with implementation milestones. The Roadmap coordinated the delivery milestones of business functionality for the various business teams with IT backend teams for data and code delivery. The Roadmap was finalized in collaboration with all teams, socialized across the enterprise and coordinated budgeting by all teams. The Roadmap was further detailed to allow for smaller deliverables and targeted to deliver the project in an agile environment, while allowing external teams to deliver using their preferred methodology.
• Angular was selected as the frontend framework of choice, with a Java/Oracle backend with a REST interface. External interfaces were consumed and built using SOAP/XML.
• Ajit was hired to lead this project with a title of Product Manager/Owner with an aggressive rollout schedule.
• Worked as Product Owner with a team of 3 BSA's and 2 UX designers
• Generated Product Roadmaps with Functional External Application Rollout Plans
• Worked with multiple user groups gathering Requirements, defining Process Models Process Re-engineering, reviewing User Interfaces with the business
• Defining external data interfaces using SOAP/XML. Worked with Enterprise teams to define and consume data using SOAP/XML interfaces
• Championed use of Web 2 technologies such as Angular JS and REST. Pushed for a content delivery model
• Worked as Scrum Master on the core IT team to deliver functionality using AngularJS 1.2, HTML5 CSS3

Confidential

Scrum Master Solution Designer

• Comcast is a Fortune 50 company that sports the 2013 award winning 'Dotcom' web site. It targets its Dotcom site to deliver an ever larger percentage of its revenue stream. Ajit as PM/Scrum Master was involved with the Comcast Dotcom Agile transformation undertaken a year ago when Comcast moved project delivery methodology from Waterfall/Iterative to Agile/Scrum. Comcast teamed up with TCS to act as coach to facilitate moving the 100 member 'distributed' transformation. The Comcast Dotcom team is engaged in continuous upgrade of the customer facing 'Dotcom' website, adding additional business functionality, improved customer service and enhanced reporting. The Dotcom site consists of multiple tracks New, Existing, My Account Business. As a company that provides services in the areas of video content, internet telecom infrastructure, the company uses a detailed web service middleware layer to bridge the chasm between backend billing/provisioning functions and easy to use customer website. The operating environment consists of a host of myriad service based infrastructure with its contingent complexity management.
• Worked on multiple tracks as Scrum Master Solution Designer. He was responsible for:
• Working with the PMO Agile coaches to convert the project model from an Iterative to Agile mode.
• Rolling out the next phase of upgrades to the 'New customer' site, working with the product Owner
• Continuously worked with Business Users/Product Owners, PMO, UX team, Web service technical teams to design and rollout functionality
• Scrum team size of 23, located onsite, offsite offshore, were split into 2 teams for better manageability
• Conducted participated in various Scrum meetings like, Daily Stand-Ups, Backlog Grooming, Poker Sessions for Story elaboration sizing , Sprint Planning, Retrospective SOS
• Introduced many innovations like team load balancing, sprint pre-planning, enhanced acceptance process and zero defect build and merge approaches
• Involved with the refactoring of the CMS repository using Sitecore
• Release/Sprint status was maintained in Rally, Story tasks in TFS bug tracking in Jira
• As Solution Architect/Designer, solutioned the business ask to create viable and high performance designs that allow technical solutions to be crafted from Comcast myriad SOAP/XML based middleware infrastructural interface
• Used SoapUI, Fiddler, XML Marker, Sequence diagrams for designing, testing trouble shooting

Confidential

Senior Product Consultant Project Manager

• The Visual Merchandizing project was expected to allow for collaboration between Coach its suppliers across their global supply chain. The project used a collaboration product at the front end that allowed the collection of demand information to used JDA to forecast demand and leveraged SAP for fulfillment of product. Goods were shipped to 3 global DC's US, Shanghai Tokyo and then from there to stores and users globally. The project impacted several teams across the enterprise and needed to be aligned to existing finished goods fulfillment processes.
• The current PDT Product Development Timeline takes over 16 months for the Full Price suite of products the high-end Coach handbags with multiple product samplings and cross department dependencies between Material Management, Product Development in the US China, Engineering, Costing the actual Manufacturing Service Providers in China Vietnam all this under the overall Line Planning direction of Merchandizing and the design initiatives of Coach Designers. Coach, being a design-driven company, places a lot of emphasis on design, giving designers free rein and a lot of latitude. The project targeted reducing the PDT to 12 months.
• As the Project Manager and Lead Business Process Analyst,
• Interfaced with the Coach IS Management Business Managers to generate a project charter and projected ROI
• Worked with business managers from the Merchandising, Product Design, Costing, Raw Material team vendors, Manufacturing
• Worked as Lead BA to gather requirement and document existing process flows business rules
• Refactoring process flows to optimize collaboration between Coach its suppliers both Raw Material suppliers Finished Goods
• Worked with all teams to target the reduction of PDT from 16 to 12 months
• Work with all teams to meld together into a single collaborative marketplace Global material development efforts, Coach's Manufacturing Service Providers, Product Development Costing
• Refactor the IT environment working with Application leads to mark FlexPLM for sunset, improve integration with JDA SAP
• Use ecVision to undertake initial Line Planning and host many downstream functions until Line Finalization, Demand Forecasting and Production Planning
• Additionally managed the setup of a Coach internal digital asset repository and the initial digitization of designs of all products currently stored in various formats including hardcopy. Also delivered the initial asset retrieval process model.

Confidential

Product Manager Scrum Master

• WSI is Fortune 500 company owning 5 brands at the time of this project Williams Sonoma, West Elm, Pottery Barn, PB Teens Pottery Barn Kids. Had 2 roles during this period Product Manager Scrum Master. As Product Manager on the WISMO track Scrum Master on the Profile Personalization Social Community track. WSI eCommerce projects moved to using Agile from Iterative methodologies, while backend teams continued using Waterfall.
• The WISMO Where IS My Order returns track enhanced customer self-service functionality allowing customers to order, track and return goods to maximize sales via the internet and minimize interaction with WSI'S customer service department. The product was delivered successfully. It interfaced with several backend systems including TIBCO, IBM'sWCM, Sterling, PkMS Retek RMS.
• As Product Manager on the WISMO track,
• Generated Product Roadmap containing milestones of deliveries for frontend and backend teams, Factored in external application Interfacing dependencies
• Was responsible for working with brand managers gathering requirements and prioritizing rollout
• Refactoring requirements based on backend constraints
• Worked with UX designers with Wireframes Page process flows
• Socialize UX designs flows with the project sponsor brand teams for design sign-off
• Support front-end eCommerce team by participating in Agile scrum process as a team insider. Worked closely with BA for story generation
• Worked with backend teams that worked using the Waterfall project model
• Worked with the Enterprise Architect to design and tech team to rollout the first WSI ESB Enterprise Service Bus
• Worked with Sterling and PkMS teams to design performant interfaces via the ESB
• Release management coordination and 2012 governance
• Project was delivered on time and on budget
• WISMO was the most successful project of the year and lauded by the WSI board, CIO and various Senior managers
• As Scrum Master on the Profile Personalization Social Community track,
• Facilitated the 'Reset' from Iterative to Agile Scrum project mode
• Coordinated Scrum meetings Stand-Ups, Backlog Grooming, Story Sizing, Sprint planning, Retrospective SOS
• Worked with the Product Owner to meet functional milestones and coordinate functional design with team architect tech leads
• Worked with the PMO for budgeting and resource management
• Functionality delivered included Account Security, Persistent cookies, Product Recommendations, Bazaar Voice Integration, Core Metrics analytics DART Pixels
• Tools used included Jira, Greenhopper, Azure Story builder Visio

Confidential

Senior Process Business Systems Analyst

• Sam's Club, a division of Wal-Mart, needed to bring their new group 'Alternative Channel Sourcing' ACS to the mainstream of their procurement process. ACS purchased branded premium goods such as Gucci, Louis Vitton, etc., indirectly from diverted market distributors for sale at specific Clubs to drive new repeat customer's to the Club via a treasure hunt strategy. The group performed most tasks manually and were not integrated with Sam's Club / Wal-Mart's global purchase replenishment infrastructure due to special requirements of the operation. ACS has been identified across Sam's Club as an up and coming key group that drives member enrollment encourages frequent customer visits.
• Primary Business Systems analyst on the project
• Investigated alignment issues with large systems such as Retail-Link Wal-Mart's Supplier interface , Global Logistics System GLS , Global Replenishment System GRS Order Management System OMS . Worked with several SME's to understand and use existing system architecture and layout to craft a business solution to the many unique needs of ACS
• Put together presentations to obtain buy-in from senior ISD Sam's executives
• Significant process re-engineering BPR effort to reduce redundant activities, mechanize communications, breakdown project into smaller iterative components for a more efficient rollout based on immediate customer needs
• Worked with a large/senior group of SME's who needed to be identified from within the vast 4,000 strong Wal-Mart ISD team
• Interactions with senior company managers to sell the best possible solution
• Project had touch points starting from identifying on-boarding Suppliers to Merchandizing, Replenishment, the whole logistics component to ship the product via the ACS DC, Wal-Mart's Dry DC's to the Club
• A whole new section was added to Retail-Link to ease Supplier Offer management tracking
• Returns needed a completely new approach from the existing processes in place currently as high value merchandise could not be put back on shelves after they are returned by Club members
• Large As-Is process diagram drawn using conventional flow charts for ease of customer understanding , setup process metrics identify costs, revised To-Be diagram after BPR activity with estimation of process costs.
• Multiple alignment challenges were worked on, developing work-around processes for data structural limitations
• Requirements for entire process were gathered into HPQC for review by customer ISD Quality team
• Use Case diagramming being done for entire process currently, with the generation of glossaries of actors acronyms
• Static structures their relationships developed from requirements for domain object modeling and refined further during Use Case generation.

Confidential

Project Manager / Principal Business Analyst

Hooker Furniture Corporation engaged Encora, Inc to migrate its mission critical ERP WMS application to Encora's offshore facility for application maintenance and enhancement. Ajit worked as Engagement/Project Manager responsible for project delivery. He was also responsible for all onsite activity, such as client vendor interviews, business system analysis. He managed the offshore team for generation of reverse engineering documentation.

Confidential

Project Manager Senior Process Analyst Multiple projects

Dorman Products needed a senior Business Analyst to augment their team and handle critical applications where in-house skills were inadequate. Ajit analyzed business requirements and worked with external warehouse pick system vendor to re-engineer the picking process to capture additional information required to facilitate the generation of a 3-dimensional ASN. Ajit was the BA for the project. Budget for this project was 1.3M. As a result of the project, ship times were reduced and yielded a 6 cost savings in each warehouse and 2.6 efficiency increase at each of the 4 warehouses in the US. Increased quality of pick operation with an estimated reduction of pick errors by 18 .

Confidential

Director, Product Management

• Strategic Technology Solutions was technology startup developing multiple products a RADD Rapid Application Development Deployment business framework, an ERP solution for the Apparel logistics industry. The application framework needed to be service oriented, expedite development of large applications and use a disconnected rich client-server model.
• The project execution model was primarily Agile using Scrum methodology. It also borrowed heavily from Extreme Programming using concepts like Pair Programming PP , Test Driven Development TDD and Continuous Integration CI . Planning Games were replaced with Product Roadmaps and Storyboards that generated the Stories with functional test criteria for acceptance. A Product team responsible for both functional framework aspects of the project worked closely with the team.

Ajit was responsible for:

• Product Management for the business component of the initiative
• Generated the business roadmap for ERP product in the areas of Distribution Apparel Retail
• PMO responsibilities included helping define budgets and obtained funding from finance stakeholders
• Supported PMO by defining release plans and defining project milestones
• Interviewed prospective customers, users and industry SME to define ERP application requirements
• Involved in all steps of the SDLC of the products including release management
• UML was used extensively to define Framework Business Use Cases. Documentation generated by Ajit included both business related BRD docs that identified the roadmap and defined the user processes, broken down into stories as well as SRD that detailed system interactions both internal external using Sequence diagrams, Activity simplified State diagrams. Swim-lane diagrams were used as needed to clearly articulate the business process to the business. Tools used included Visual Studio, Jira, MS Project, Enterprise Architect, PowerPoint Excel.

Confidential

Principal

• As company principal was responsible for ongoing administration of company operations, client deliveries all relationship management. The various projects listed below where performed by InfoConsulting:
• Dynamic Distribution Services WMS migration project
• Meditran/Dataridge Technologies Healthcare project
• Finlays USA ERP project Warehousing, Procurement Logistics
• As Principal, Ajit was responsible for the day-to-day operations of the company, for all project execution delivery, client and vendor relationships, held overall project management responsibilities, worked as the primary business/product analyst, generated various project documentation, organized client status meeting on a weekly/bi-weekly basis. He worked with C-level executives from formulating project charters to contracts and project acceptance.
• Projects undertaken were in the ERP, WMS and Logistics areas. Technologies used were primarily ASP, SQL Server, DB2 tools used were MS-Project Visio for project tracking documentation, Excel Access for data migrations.
• The large 3PL WMS project for Dynamic Distribution Services was executed using Extreme programming techniques concepts like pair-programming, test driven development, continuous integration techniques were used successfully as a fundamental aspect of project execution. Project metrics indicated overall productivity improvements of around 30 and a 50 improvement in team cohesion and spirit.

Confidential

Director Projects Operations

Ajit was responsible for the P L of the projects division of company with full PMO responsibilities. He was also responsibilities for onsite hiring and all offshore operations. With a team of over 275 at Seepz in Bombay, Uii's offshore operation executed Y2K and ERP projects, SAP practice and provided a pool of skilled project resources for onsite projects.