PROFILE:

Seasoned senior project / program manager with over ten plus years in implementing strategic business and IT projects for the automotive, healthcare, and financial industries. Qualified in leading major business and IT process improvement and re - engineering activities and effectively implemented PMOs from concept to operations.

COMPUTER SKILLS:

Hardware/Software Application Experience: ServiceNow CM/PPM, Clarity PPM, Atlassian JIRA, HP PPM, Qlik Sense / QlikView, MS Power BI, Kronos Time Entry, PeopleSoft HR and Financial Modules, Microsoft Office Suite including Visio, Project, and SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Southfield, MI

Program Manager - Enterprise Data Management

Responsibilities:

• Managed the planning and timing of over 70 strategic projects identified within an annual portfolio of $9M.
• Project portfolio delivered 70% of projects on-time / on-budget a 90% compliance rate from the PMO with a team of five project managers and two business analysts.
• Managed the implementation of Oval Edge’s data governance tool for the ingestion and enhancement of data standards within all identified artifacts along with the future development of data governance controls for Beaumont Health.
• Managed the Windows 10 Upgrade project for Enterprise Data Management and Business Systems. Project included the investigation, validation, scoping, and plan to migrate, retire or convert 216 computer applications to run on the current version of Microsoft. Project valued over $300K and was targeted to save over $2M in operating / licensing costs annually.
• Managed the upgrade of the Physician P Guide application to allow physicians to select which physicians can see their patients when they are admitted into any Beaumont Hospital. Project is planned to generation over $1M of revenue.
• Managed the development and deployment of the Beaumont VP Mobile application for iOS and Android platforms for the top 120 executives for communication purposes within the hospital system.
• Managed the development and deployment of a web-based solution to help nurses with the calculation of insulin administration for critical care cardiac patients though out all Beaumont hospitals. The project improved the process of recording and tracking patients on insulin by 80%.
• Oversaw the implementation for Predictive Analytics for Beaumont’s Pharmacy group using Microsoft Azure Cloud Technologies. Saved $1.3M in annual purchases for the Pharmacy Department.
• Served as the PMO liaison for EDM group on identifying process improvements for the current project management process and participated in the annual portfolio planning process.

Confidential, Southfield, MI

Global IT PMO Manager

Responsibilities:

• Monitored and communicated project information on over 90+ global IT projects with an annual portfolio value of $35M to IT leadership and C-level executives on a weekly basis.
• Project portfolio delivered 75% of projects on-time / on-budget.
• Collaborated with IT leadership and IT finance on the portfolio planning of projects for 2017 and 2018.
• Managed a process improvement committee to establish best practices for Confidential IT’s project processes, methodologies, tools, and templates and trained all IT project managers on new processes and templates.

Confidential, Troy, MI

Senior Project Manager

Responsibilities:

• Implemented a new internal financial system (including web and mobile functionality) that pays agents residuals fees / commissions for selling credit card processing services.
• Project budget was $2.5M and was implemented on-time and within project’s original budget which delivered payment of fees approximately 60 days faster to participating agents.
• Managed the creation of a new enrollment system (including mobile app development for iOS and Android Platforms) for agents and merchants who want to purchase Confidential ’s products and services with a project value of $4.2M. 
• Project lasted a total of twelve months where Agile/SCRUM methodology was used.

Confidential, Dallas, TX

Project Manager

Responsibilities:

• Co-managed the implementation of Confidential EMR software upgrades.
• Project launched upgrades at the hospitals within the original timelines and limited downtime to the EMR system on average of 2 hours.
• Managed the Physician Documentation project that standardized the use of common medical forms for inpatient admissions for meeting ICD-10 and Meaningful Use 2 regulations.
• Project launched with improved process improvements for seven forms for the physicians to use.
• Managed and deployed the Dolby Server upgrade and the Fusion voice software dictation projects for use of Radiology Labs in all 13 hospital groups.

Confidential, Detroit, MI

Strategic Planner

Responsibilities:

• Managed the day-to-day development and maintenance of the organization’s multi-year IT portfolio by working with strategic planners to improve Confidential ’s ability to prioritize and execute the current project portfolio.
• Tracked the execution of IT initiatives and prepared summary presentations and reports for executive leadership on status of the portfolio valued at $2.1B.
• Developed the Confidential Portfolio Management Playbook and Portfolio Management processes for IT leadership to meet their General Compliance / Auditing requirements.

Confidential, Detroit, MI

Project Manager

Responsibilities:

• Managed the build out of a disaster recovery solution for all Confidential data and mission critical applications.
• Managed and deployed a time and attendance tool built off the Workforce application for all Confidential.
• Project valued at $1M and shorten the time reporting process for over 7000 employees.

Confidential, Southfield, MI

Business Relationship Manager

Responsibilities:

• Conducted the business analysis, participated in the product review, and developed the project’s business case for implementing a technical solution for reporting on over $50 billion in capital assets to the Federal Reserve Board.
• Conducted the business analysis, participated the product review, and developed the project’s business case, scope, charter for implementing the Hyperion's Financial Planning Module.
• Conducted the business analysis and developed the project’s business case, scope, charter for implementing a new foreign currency trading platform and reporting tool for the Global Capital Markets Division.