Senior IT Project Manager / Scrum Master Resume

SUMMARY

Experienced project manager with a Master’s Degree and extensive project and program experience in a world leading software company.
A history of success managing numerous business unit projects, programs, and portfolios over $10 million per annum on 40+ enterprise products in 10+ languages at both operational (execution) and strategic level cross functionally and globally.
On top of emerging technology trends to deliver first to market solution related to SaaS, Cloud computing and Business Intelligence.
Expert in all phases of software development lifecycle using traditional waterfall and Agile project management methodologies.

TECHNICAL SKILLS

Applications: CA Clarity, NIKU Workbench, Rally (CA Agile Central), Jira, Microsoft Project, Microsoft Office, Office 365, SharePoint, WIKI, WebEx, Team Track, SDL/TMS, IBM RTC

Operating systems & Databases: Unix, Linux, Windows, MS SQL

Programming Languages: C, C++, Java, HTML

PROFESSIONAL EXPERIENCE

Senior IT Project Manager / Scrum Master

Confidential

Responsibilities:

Collaborate with senior leaders to define project scope, identify business requirements, develop project plans and identify project success criteria.
Spearheaded multiple, concurrent enterprise projects from planning through delivery to ensure projects are completed on schedule, within budget and with the highest quality and customer satisfaction.
Served as the liaison between project/program related departments, worked cross functionally and globally to ensure that all targets and requirements are met.
Acted as main focal point for creating the Business Unit Fiscal Year budget. Estimated cost, resource allocation and duration for project. Interacted with both senior executive IT and business leaders at all levels. Reviewed and maintained cost, forecast estimations, and financial record updates.
Provided project/program status report and cost communication to senior management teams, key stakeholders and vendors regularly. Conducted outsourcing and management, financial management, risk mitigation, change management and QA management.
Served as the scrum master to plan, lead, organize and motive agile scrum teams.
Assisted in team development, removed roadblocks and leveraged organizational resources; mentored and developed team members.
Supported Product Owner for project deliverables, managed stakeholder communications.

Confidential

Senior IT Project Manager

Responsibilities:

Proven record on successfully managed a critical ad - hoc project request to translate 900 marketing solution collateral (2M words in 9 languages) in extremely compressed 2 ½ weeks’ timeframe. Led a team of 30 people across 10 countries globally and cross functionally.
Analyzed data and saved $250K on a $1M budget project by successfully presenting and negotiating with Senior VP and business leaders to move the product UI translation and testing work from an external vendor to in house.
Received multiple recognitions from development team and business leaders on high competency in coordinating, managing and tracking large project from planning thru delivery to meet Business Unit customer needs.
Improved customer service satisfaction by efficiently handling clients post product release feedback from Japan. Proactively offered effective enhancement plan and implemented the solution in the quickest turnaround time. Received recognition directly from CA Application Performance Management product client in Japan.

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