SUMMARY

• An Agile management specialist with over seven years of experience accountable for guiding teams, guaranteeing that organization goals are achieved, implementing, and monitoring development processes, and reporting to senior management.
• I have demonstrated experience in business analysis, project management, vendor relationship management, program management, product management and client management. I have worked in both mainframe and web development environments.
• Extensive knowledge of multiple Agile framework; SAFe, Scrum, Kanban, Extreme Programming. Strong technical command of project management tools; Visual Studio, Jira, Rally, TFS and MS Project.
• Hands - on Scrum Master with experience managing large enterprise software development projects that meet demanding time restraints and exceed all expectations.
• Skilled in providing effective leadership in fast-paced, deadline-driven environments, with outstanding oral and written presentation and communication skills, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• I have a proven track record of delivering high-quality software, on-time and I’ve become an expert on the Agile framework for project management and the Scrum evangelist for each company I’ve worked for.

TECHNICAL SKILLS

• Professional Scrum Master (PSM)
• Project Management Professional (PMP)
• Agile scrum master (CSM)
• Strategic Planning, SDLC
• Process Documentation
• Technical Skills
• Quality Assurance
• Project Status
• Performance Testing
• Rally, Visual Studio, Service Now, and Confluence, Crystal
• SQL, Python, Oracle, AWS, UI/UX design, IIS and .NET
• Google Analytics 360, Google Tag Manager, and Monetate
• Dynamics 365, Project Desktop or Azure
• MS Project, MS Visio, O365,
• JIRA, Agile techs, Waterfall, Kanban, XP, PeopleSoft
• SharePoint, Sales force, Remedy, TFS
• Project Budgeting
• ERP/SAP
• Automated/Manual Testing
• Streamlining Efforts
• Product Development
• Documentation Skills
• ATDD, TDD, SEO/SEM
• Zoom, Skype for business
• ADP, UltiPro, Workday
• Planview PRM cloud-based and On-Prem

PROFESSIONAL EXPERIENCE

Digital project manager

Confidential

Responsibilities:

• Responsible for planning and managing SEO, social media, PPC, website development, copywriting, and graphic design projects for a number for our clients.
• Serve as the tactical point of contact for clients when it comes to project planning, timeline forecasting, organizing deliverables, relaying meeting notes, and driving client engagements forward.
• Actively involved in day-to-day client initiatives; serve as the primary point-of-contact for project stakeholders (between client and internal team)
• Creating new project request within Asana and JIRA
• Develop compelling presentation materials to discuss and align on recommendation for global partners
• Assigning projects to internal digital and sales teams.
• Creating cost-benefit analyses to support business cases for new project ideas.
• Managing project scope, hours, and identifying risks
• W ork with clients nationally and internationally for insights for global retail markets
• Developing and maintaining detailed project documentation
• Scheduling meetings/ calls between clients and our internal team
• Manages project variances like EV, SPI and CPI
• Directed creative, design and development teams on current and on-going projects and to scope projects for proposal purposes.
• Developed creative and technology briefs, while working with discipline leads to ensure project delivery.
• Work closely with the lead software architect to ensure successful delivery of development projects.
• Cultivated strong relationships with third party vendors to secure project deliverables for both internal and external team .
• Worked closely with UX team to ensure requirements were being met, Assist in Quality Assurance testing and bug tracking
• Managing a multi-disciplinary team across functional work streams including: human resources and finance.
• Managed offshore development and test teams using agile scrum via video conferencing.
• Managed more than 10 new web development projects and more than 20 ongoing client accounts.

Scrum Master

Confidential

Responsibilities:

• Lead daily stand-ups for scrum teams. Work with product owners to groom the backlog and plan sprints. Track, escalate and remove impediments.
• Educate and reinforce scrum methodology and agile framework to team members and stakeholders.
• Creating Rough Order of Magnitudes (ROM), activity duration estimates
• Report at daily Scrum of Scrum meetings. Track burn down, issues and progress in Version One. Work with component teams to resolve issues.
• Lead Dev. and Data Science team
• Manage the lifecycle of code development, from ideation to sprints to deployment
• Met goal of addressing and resolving issues within 24 hours Track and communicate team velocity and sprint/release progress.
• Provide risk management knowledge to improve business performance
• Coordinate with Product owner on writing tickets on JIRA and prioritizing Product backlog.
• Create JIRA stories, JIRA management and story requirements grooming.
• Worked with distributed, collocated and offshore teams while using virtual platforms such as Zoom or Skype for business.
• Demonstrate the ability to balance data with other factors when making decision
• Motivate teams to perform and ensure team members are collectively responsible for all aspects of the committed work (analysis, development, testing, documentation, etc.)
• Run 3 cross-functional scrum teams
• Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
• Monitored the project progress and radiated the information to stake holders.
• Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
• Escalate to leadership where needed and where possible remove impediments for the team(s)
• Maintain metrics that provide visibility to stakeholders on team-level progress and quality
• Conducted Grooming meetings, Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings
• Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).
• Worked with product owners to prioritize and validate User Stories

Agile PROJECT MANAGER

Confidential

Responsibilities:

• Monitored the development progress throughout each sprint to ensure project was within scope and budget.
• Cooperate and join forces with other IT teams including application development, testing, security and compliance and project management office.
• IT project planning, including identifying and developing goals, strategy, staffing, scheduling.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings. leading ERP implementation projects and/or business process re-engineering projects.
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise.
• Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks.
• Facilitated Scrum of Scrum for offshore teams.
• Facilitate and prepare for external end-of-sprint demonstrations.
• Create, maintain, and organize backlog of features, epics, stories, and tasks in JIRA.
• Provide input to release planning using team capacity and skill set information.
• Compile, analyze, and present statistics about time estimation accuracy, team velocity, and burn down rate to manage each sprint.
• Meet with product owners and operational business managers for selected modules to introduce scrum and program processes and outline expectations.
• Helped team complete tasks successfully and on-time and resolved obstacles encountered by team members.
• Communicated the progress to senior management thru Burn down Charts& Monitored the Quality thru metrics and mentored team thru the project management processes.
• Quality Assurance ensure that all applicable change requirements are satisfied;
• Acts as the primary point of contact and integration for the project.
• Driving adoption of engineering practices and best coding practices
• Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
• Guide the lean transformation and change process, leading lean initiatives through kaizen workshops and value stream projects

Jr PROJECT MANGER

Confidential

Responsibilities:

• Ensure stakeholders follow the correct procedures, policies and documentation requirements across all project phases.
• Proven success at being able to quickly bring together teams and lead work to deliver high priority and/or strategic projects.
• Demonstrate initiative in approaching new projects and in problem solving.
• Guide the team through the development, testing and implementation stages and review the completed work effectively.
• Flexibility to pivot between fast-moving marketing projects & priorities.
• Take ownership of the Marketing Operations team projects calendar, Kan Ban boards.
• Create standard operating procedures and ensure project guidelines are in place.
• Task allocation and schedule tracking of team members tasks.
• Project scheduling and resource management.
• Plan and report on projects.
• Meet with stakeholders, gather requirements, conduct regular team meetings and track project progress.
• Collaborate with technical resources to develop workable solutions that meet customer expectations.
• Track projects against major milestones and adjust projects as needed.
• Communicate with internal and company-wide central stakeholders on key project objectives and steps, to ensure buy-in and to realize benefits.
• Helped team complete tasks successfully and on-time and resolved obstacles encountered by team members.
• Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents
• Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives
• Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning
• Bring ideas from professional facilitation, coaching, conflict management, mediation, theater and so on to help the team become a high-performance team
• Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents