Summary

Business-focused, skilled, and resourceful Information Technology professional with experience in planning, developing, and implementing solutions that facilitate company growth. Self-motivated and resourceful with a demonstrated ability to meet deadlines as a technical team leader and team member. Proven track record of successful implementation of projects and excellent interpersonal relationships with customers. Ability to establish priorities, work under pressure, and meet deadlines. MCSE Certified and Fluent in English/Spanish.

PROFESSIONAL EXPERIENCE

PeopleSoft Performance Tuning,

Confidential

• Provided recommendations and performance tuning for PeopleSoft HCM 9.1 and FSCM 8.9 on Oracle 11g RAC . Tuning included Web server, Application server and database to include oracle initialization parameters, SQL profile optimization, indexes/hints and SQL re-writing when appropriate. At the app server and web server level, recommendations were provided to improve the infrastructure and sizing according with user load.

Technical Architect/PeopleSoft SME,

Confidential

• PeopleSoft infrastructure assessment and roadmap. PeopleSoft HCM, ELM, FSCM 9.1, Oracle 11g
• Provided assessment of as-is PeopleSoft infrastructure as well as future state design and roadmap for Lahey Health to support 1,000 concurrent users. Analysis included recommendations for redundancy, fail-over, performance and interim state recommendations to achieve short-term resilience.

PeopleSoft Administrator/Oracle Performance tuning,

Confidential

Production support for PeopleSoft HRMS 9.2, CRM 9.1 and FSCM 9.1

• Provided production for the following applications: FSCM 9.1, HRMS 9.2, CRM 9.1 on PeopleTools version 8.53.06, 8.54.02
• Configured PeopleSoft Update Manager PUM for HRMS 9.2 for the application of updates and packages.
• Performed SQL tuning Oracle 11gR2 for indexes, SQL profiles and SQL re-write to aid in the applications batch and online performance.
• Performed environment migration to new Data center for all dev/test environments.
• Performed database refreshes from production for several environments.
• Provided mentoring to junior resources on administration best practices.
• Provided advice on architecture/best practices for process scheduler/batch processing.

Technical Architect/PeopleSoft DBA,

Confidential

• Implemented PeopleSoft HRMS, FSCM and Portal 9.1 on tools 8.52.07.
• Configured production environment to support a load test of 2500 concurrent users tested via Load Runner. Application included PeopleSoft Enterprise Portal, HRMS and FSCM
• Performed application tuning to include Application and Oracle tuning to improve performance for key elements of the application.
• Performed permission list and role definition and troubleshooting to aid in the general setup of PeopleSoft security, to include single-sign on with LDAP authentication.
• Advised on best architecture practices and for day to day administration and performed as PeopleSoft Administrator/DBA.
• Key Accomplishments and Contributions as an Upgrade Specialist/PeopleSoft DBA
• Upgraded PeopleSoft HR 8.9 to 9.1 on PeopleTools 8.52.25 on Oracle 11g/SLES 11 Linux.

Upgrade Specialist/PeopleSoft DBA,

Confidential

• Upgraded PeopleSoft HRMS 8.9 to 9.1. Complexities involved joining the project a week before release after a key resource left the project, executing the upgrade and providing advice to ensure a smooth go-live transition.
• Performed Oracle DBA and PeopleSoft administration duties after go-live support, to include Oracle performance tuning, environment refreshes, PeopleSoft patches and Maintenance Packs. Environment also included HRMS Portal Pack and PeopleSoft CRM 9.1 on a Unicode multi-language implementation.

Technical Architect/Upgrade Specialist,

Confidential

Migrated PeopleSoft HRMS 9.1 database from DB2 mainframe to Oracle 11g on AIX and upgraded PeopleTools from 8.50.20 to 8.52.07.

Key Accomplishments and Contributions as a Technical Architect/Upgrade Specialist

• Migrated 350 GB database and performed upgrade in less than 48 hours using PeopleSoft out of the box tools datamover and Change Assistant . Largest table had 62 million rows.
• Upgraded Peopletools from version 8.50.20 to version 8.52.07.
• Installed and configured application servers, web servers and process schedulers on new version tool set and recommended architecture for production buildup. Performed performance tuning for Pay Calc and time admin processes among others . Recommended oracle initialization parameters.

Technical Architect/Upgrade Specialist,

Confidential

Audited the upgrade process for the client and recommended best practices to accomplish the PeopleSoft HR 9.0 to 9.1 upgrade and PeopleSoft Financials 9.1 implementation. Conducted Technical architecture assessment for Bar coding solution. Implemented PunchOut with external vendors. Knowledge transfer on upgrade techniques to client resources

Key Accomplishments and Contributions as a Technical Architect/Upgrade Specialist

• Upgraded PeopleSoft HR application from 9.0 to 9.1.
• Implemented PeopleSoft Financials 9.1 to include PunchOut vendors and Oracle's Mobile Inventory.
• Upgraded PeopleTools to 8.51.14
• Performed PeopleSoft administration, environment maintenance, migrations, patching, DB administration and performance tuning on Oracle 11g on Solaris.
• Recommended improvements to production architecture for load balancing and failover capabilities.

Technical Architect, Confidential

Key Accomplishments and Contributions as a Technical Architect

• Developed approach for Freddie Mac's PeopleSoft Financials 9.1 technical implementation from the infrastructure standpoint, to include upgrade vs. implement recommendation, DB2 to Oracle migration, Environment progression and go-live .
• PeopleSoft DBA / Technology Specialist, Confidential
• Installed PeopleSoft HRMS, PA, and FS 9.1 on a Solaris and Oracle 11g platform and applied maintenance packs and patches to PeopleSoft HRMS, PA, and FSCM 9.0 and 9.1 environments performed Oracle 11g administration, database cloning, and environment migration. Managed full lifecycle of complex projects.

Key Accomplishments and Contributions as a PeopleSoft DBA / Technology

• Upgraded, managed and maintained multiple environments HRMS, Portal, FSCM , PeopleTools 8.51.03, and applied maintenance packs and bundles via Change Assistant upgraded PeopleSoft
• Functional requirements definition for performance utilizing/made studies or recommendations for application performance alarms served as a subject matter expert for PeopleSoft performance

Oracle DBA / PeopleSoft Administrator,

Confidential

• Key Accomplishments and Contributions as a PeopleSoft DBA / Technology
• Installed HR connect load-balanced production environment, including databases, application servers, web servers, and process schedules, as well as integration points with other external systems. Provided database and PeopleSoft administration support or performance tuning for Oracle 10g databases running PeopleSoft 8.3 or 9.0 on Solaris. Responsible for code migrations, database backups/restores, cloning, etc.
• Installed and upgraded PeopleSoft 8.3/9.0 environments on an Oracle 10g/Solaris platform for a customized PeopleSoft environment managed PeopleSoft infrastructure tasks during PS updates

PeopleSoft Administrator and Team Lead, Confidential Installed, configured, and upgraded HCM, SCM, EPM, Portal, and Learning Management environments for the largest ERP implementation in the world and supervised, motivated, mentored, and trained team personnel. Led the team in the design and implementation of third party applications and integration points between PeopleSoft and external interfaces. Ensured all user goals were met during stress testing.

Key Accomplishments and Contributions as a PeopleSoft Administrator / Team Lead

• Administered and effectively managed over 75 development, test and production environments with over 350 distinct application server domains and process schedulers on a multi-load balanced, highly secure environment, as well as performance tuning and system configuration
• Developed shell scripts bash/crontab and java programs to automate tasks such as application server startup/shutdown, alarming, process scheduler management and performed stress testing
• Led cross-functional teams of up to 10 in the deployment of diverse components of infrastructure

PeopleSoft Administrator and Technical Lead, Confidential

Administered 25 development, testing, and production environments, including environment design, administration, and maintenance and served as the application Subject Matter Expert. Led a team of 10 developers and functional resources during the initial implementation and through project completion.

Key Accomplishments and Contributions as a PeopleSoft Administrator / Technical Lead

• Designed, installed, and configured CRM or EPM 8.8 or 8.9 environments and upgraded PS tools
• Achieved a SLA response time of 5 seconds for all transactions on a load balancing environment
• Implemented PeopleSoft security and integration points between PeopleSoft or LDAP integration
• Designed and implemented a load balanced, multi-server production PeopleSoft environment load tested and certified for up to 1000 users achieved an SLA of 5 seconds for all transactions

Senior Technical Consultant PeopleSoft Upgrade, Confidential

• Key Accomplishments and Contributions as a Senior Technical Consultant PeopleSoft Upgrade
• Responded to and effectively resolved issues, reapplied customizations, and customized the upgrade of all scripts to better fit the company's requirements while successfully managing a tight project deadline.
• Defined approach and upgraded/migrated PeopleSoft 8.1 to version 8.8 for multiple modules, including Support, Call Center, Field Service, and Sales departments in less than two 2 months

Senior Functional and IT Consultant, CRM Implementation,

Confidential

Defined approaches and configured sales and marketing modules for a PeopleSoft CRM implementation. Developed and managed a configuration approach to blend configuration with upgraded environments. Configured the CRM application for Alta Resources and one of its clients within the Healthcare industry.

Project Manager CRM 8.8 Implementation Sales / Marketing,

Confidential

Managed budgets, development, testing, and deployment efforts and the daily production issues and activities. Worked in a fully-matrixed environment and managed vendor relations activities for the first CRM 8.8 implementation in production. Defined scope, roadmaps, and strategies for the implementation.

Project Manager, Technical Lead, Consultant, Pricewaterhouse Coopers,

Confidential

Developed, configured, and supported CRM, billing, and web applications for high-tech corporations such as Hewlett-Packard, Rhythms, and Verio. Participated in proposal development, design, testing, quality assurance, implementation or post-production support and deployed complex technical solutions.