PROFESSIONAL QUALIFICATIONS

• 20 years Project Management experience
• 21 years business experience
• Expertise
• Project/Portfolio management
• Team management
• Infrastructure projects
• Estimating and schedule creation
• COTS implementations/customizations
• Software Development projects ERP, Web and Mobile Applications
• Experience working in Wholesale Trading Environment Equities, Fixed Income, Foreign Exchange , Retail Banking, Healthcare, Pharmaceutical, Insurance, Education, Legal and Public Sectors.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

• Project: Distributed Services Specialized Maintenance Enterprise Data Center Strategic Alignment
• Firewall/File and Print Server Support Alignment, Risk/Compliance Remediation, Server Provisioning/Decommission Process Migration, Application Migration, Windows 2003 Server Sunsetting.
• Project Description: Enterprise-wide effort to implement the Enterprise Data Center Strategy to support the migration/decommissioning of servers to the DSSM support model. This project entailed the development and implementation of account maintenance/AD cleanup procedures, standardization of tools, automation of capacity management, BCP improvements as well as improved system monitoring capabilities to those systems in scope. Migrated approximately 4,000 servers as part of these efforts.
• Direct responsibilities
• Creation of project documentation PDD, Risk Analysis, SOW, BRD, Implementation and Transition Strategy, Implementation Plan, Project Plans, Project Post-Mortem/Lessons Learned
• Project budgeting and forecasting expense reporting
• Risk/Issue management
• Project change control
• Status reporting
• Project execution and control
• Mentoring of Technical PM's
• Timesheet approvals
• Confidential
• Project Manager, PMO
• Project: Business Resiliency Program
• RTO Remediation
• Project Description: Testing and remediation for 14 business-critical applications to ensure that the RTO for each application met or exceeded the specified SLA's. Performed RCA's to determine if the bottlenecks were in the Applications, Hardware or Network or the Human Capital.

Direct responsibilities

• Identified applications requiring remediation
• Engaged necessary resources from both IT and the business to perform testing and determine remediation pathways
• Collaboratively created action plans/project plans with stakeholders to reduce overall RTO time
• Provided overall Program communications and status reporting

Confidential

Senior Program Manager, PMO

• Project: Global Networking, Servers, Storage and Cloud Services and End-User Services Projects
• Global Networking, Servers, Storage and Cloud Services and End-User Services Projects
• Project Description: Project Portfolio Management of 30-40 concurrent Projects/Programs, development and implementation of ITIL processes. Provided overall project governance to ensure that milestones were met on-time and within budget.
• Direct responsibilities
• Performed discovery for new requests
• Obtained HW/SW/Licensing
• Refined the project scope and obtained sign-off from the project sponsor
• Developed communications plans
• Acquired resources/SME's for project work
• Collaborated with project participants to create a project timeline
• Assigned resources to tasks
• Obtained sign-off from the project sponsors on the project plan
• Chaired kick-off meetings
• Executed projects providing hands-on Project Management on an as-needed basis
• Managed scope creep
• Monitored Issues/Risks and provided mitigation
• Monitored Test/Turn Up
• Obtained sign-off from project sponsors
• Migration to production
• Project close-out
• Projects Managed included the hands-on management of an MS Project Server 2013/SharePoint Enterprise-wide Implementation, global MS SMS to MS SCCM conversion, sunsetting of EOL Bluecoat Proxy servers, deployment of Palo Alto Firewalls and enablement of Captive Portal, firmware upgrades and patching, SEP upgrades, Bitlocker implementation, eBiz Server refresh On-line Purchasing site , multiple additional server refreshes 1,200 servers , new server builds Wintel, Unix, Linux , server migrations, VMware ESX cluster creation/optimization, virtualization, desktop refreshes/deployments, decomms

Confidential

Project Manager, PMO, City of Richmond, Department of Information Technology

• Project: Oracle ERP Implementation RAPIDS Project
• Oracle HR and Financials Implementation
• Project Description: An initiative by the City of Richmond's Department of Information Technology to consolidate multiple City agency's financial reporting systems into a single instance permitting the inter-agency transfer of data and as well as advanced reporting functionality utilizing OBIEE.

Direct Responsibilities

• Responsible for maintaining a detailed project plan for the implementation of the City of Richmond RAPIDS Project, an Oracle ERP deployment, hosted by Oracle On Demand. The purpose of the project is to provide a single Citywide system which incorporates revised BPM and BPR data formulated during the discovery process in order to reduce implementation/maintenance costs, eliminate redundant legacy systems, streamline departmental workflows and improve the City's financial reporting capabilities. Modules implemented during the project include GL, A/P, A/R, Cash Management, Budget, Procurement, OLM, Project Grant Management, Fixed Assets, Inventory, and iSupplier as well as Sourcing Contracts.
• Conduct weekly meetings with the functional, technical and system test teams responsible for requirements gathering, application build, operations, quality, security, communications and implementation in order to obtain status updates on work in progress, completed and overdue tasks.
• Support ongoing communications within the project team, to the Program Manager, across other project teams, and throughout the client stakeholder community.
• Provide weekly status reports to Senior Management, Project Stakeholders as well as the Project Team.
• Provide guidance to the Project Managers/Project Team with respect to the RFP and PMO policies and procedures including Risk/Issue management, Scope management, Change Requests, resource allocation and tracking the project's deliverables.
• Manage changes to minimize the impact on project objectives, schedule and scope
• Track and manage timely resolution of issues, escalating issues as required to the Program Manager..
• Utilize the PMBOK methodology along with Primavera, MS Project 2007, Office 2007, Visio 2007 and SharePoint 2007 as tools to manage the project.
• Position requires 100 travel.

Confidential

Scheduling Project Manager, PMO, New York Statewide Financial SystemPeopleSoft Implementation

Comptroller's Office to consolidate multiple state agency financial reporting systems into a single instance which permitted the transfer of data from one agency to another.

Direct Responsibilities

• Responsible for maintaining a detailed project plan for the implementation of the NY Statewide Financial System SFS , built utilizing PeopleSoft Financials, across 50 State Agencies affecting 22,000 users. The purpose of the SFS is to provide one statewide system to allow more efficient business processes, reduce implementation/maintenance costs, eliminate redundant legacy systems, streamline business processes and improve the agency's financial reporting capabilities.
• Conducted weekly meetings with the functional, technical and system test teams responsible for requirements gathering, application build, operations, quality, security, communications and implementation in order to obtain status updates on work in progress, completed and overdue tasks.
• Provided guidance to the Project Managers/Project Team with respect to the RFP and PMO policies and procedures including Risk/Issue management, Scope management, Change Requests, resource allocation and tracking the project's deliverables.
• Utilized the PMBOK methodology along with MS Project 2010, Office 2007, Visio 2007 and SharePoint 2007 as tools to manage the project.
• Provided weekly status reports to Senior Management, Project Stakeholders as well as the Project Team.

Confidential

Transition and Transformation Implementation Manager, TTPM

Datacenter Relocation

Project Description: The migration/refresh of 430 Unix/Wintel/Linux servers along with approximately 700 applications from a third-party hosting site to the IBM Datacenter in Boulder.

Direct Responsibilities

• Provided mentoring and supervision of a staff of 7 PM's and approximately 25 project resources.
• Created and provided project communications including presentations to C-level executives, conducted kick-off meetings for each phased migration, contributed to the creation of project plans and collaboratively contributed to establishing a series of best practices for the migrations.
• Collected change requests, distributed those requests to the parties responsible for the execution of the change so that they could deliberate on the impact of the change on the project schedule and to determine the work involved in the change. Chaired joint weekly Change Management sessions between the client and IBM where the parties responsible for executing the change presented their findings to the project steering committee for their approval/rejection/request for revision.
• Maintained the project issue/risk log, chaired joint weekly meetings to review the current issues/risks, close those that have been resolved, and open new issues/risks.
• Championed the project scope management plan to limit scope creep, managed the hand-off of RFS's derived from requests for modifications to the scope.
• Utilized PICK charts to determine which applications should be virtualized during the migrations.
• Collected data from business analyses to determine cooling, space, power and HW requirements for the new environment in Boulder, communicated these findings to the Engineers/Architects.
• Acted as the escalation point for the QA and UAT teams to ensure the proper functioning of those applications/servers migrated.
• Worked with project resources to perform root cause analyses subsequent to each phase of the migration in order to reduce the number of issues for future moves as well as to lighten the workload for the incident management team.
• Assisted the Project Executive in the execution of the project closeout by providing lessons learned, administrative closure and a summary of the project's archived communications.

Confidential

Senior Project Manager, AMERS Region

Global Office Relocation Project

Project Description: A corporate-wide initiative to reduce real estate costs by combining/co-locating like business units from legacy Thomson Financial, Reuters, StarMine, OMGEO and TradeWeb offices into existing unoccupied office space.

Direct Responsibilities:

• Responsible for Office and Data Center server migration/collocation efforts for multiple sites in the US, Canada, Mexico and South America which involved approximately 800 servers and 22,000 users.
• Worked within the PMO organization to define project requirements and recommend modifications to the initial proposed scope for the project. Initiated negotiations between the primary project stakeholders, IT and Facilities, to determine an appropriate high-level action plan for the project.
• Conducted project planning by creating technology integration/move project plans, developed a communications plan which outlined communications with stakeholders/users, provided a timeline for status reporting and a methodology for issue/risk tracking.
• Coordinated work amongst local and offshore resources with regards to facilities requirements, power, cooling, cabling, rack mounting, test and turn-up and sunsetting of equipment.
• Conducted move meetings, coordinated moves with Facilities, conducted site surveys, planned datacenter moves, requested the provisioning of circuits, facilitated the integration of Thomson Financial and Reuters wireless networks, obtained BU sign-off and monitored and escalated post-move issues.
• Acted as the change request owner for the project team. Submitted and monitored change requests to the Project Control Board for all CR's to ensure minimal impact to the project schedule and to reduce down-time. Obtained PCB signoffs for approved changes, closed-out or requested revisions for changes which did not pass review.
• Utilized SharePoint and MS Project 2007 to maintain project documentation, planning, communication and collaboration and project status reporting.
• Obtained necessary sign-offs for project close-out, created a lessons learned archive, created an index for stored project documentation.

Confidential

Project Manager Business Intelligence/Data Warehouse

Business Intelligence/Data Warehouse Project

Project Description: The goal of the project was to effectively implement the BPM of Gift-In-Kind donations by enhancing existing reports, providing OLAP and an enhanced ability to perform data mining, process mining, benchmarking and predictive analytics by the organization.

.Direct Responsibilities:

• Provided SDLC PM skills utilizing the Agile Scrum iterative methodology for the implementation of a multi-tiered environment utilizing a MOTS version of the QlikView reporting and analysis tool along with Pentaho's Kettle ETL.
• Responsibilities included the generation and update of Microsoft project plans and WBSs based on each requested report's work packages generation and maintenance of various project related issue logs issues, risks, decisions etc. scheduling and facilitation of meetings, and generation of Meeting Minutes monitoring project time reporting approval and the preparation and presentation of project status reports to the project stakeholders.
• Assisted developers in obtaining user requirements, collaborated with various user groups with regards to screen layouts, menus, rules driven automation, report generation/layout and user permissioning to control access to data.
• Authored change requests for design/scope modifications, collaborated with those parties initiating those requests and presented to the change control board for approval.
• Translated business requirements into functional requirements for data modelers.
• Ensured referential integrity of the data outputs.
• Coordinated and monitored UAT sessions with the involved BU's and developers, contributed to the creation of user training documentation, provided end-user training and provided post-release support.
• Managed multiple MS SharePoint sites which contained project related data and documentation.
• Position required 100 travel.

Confidential

Project Manager III IT Risk, Security and Compliance

IT Risk, Security and Compliance Projects

Project Description: Implementation of multiple IT Security projects involved in the firm-wide deployment of COTS data security applications and infrastructure enhancements.

Direct Responsibilities:

• Participated in the integration and implementation of various security related projects involving Safend, Vontu, Ariba and SEP hardware/software.
• Worked with analysts to determine the organizations technical and business requirements in order to validate proposed IT infrastructure and software solutions addressed the organization's security needs.
• Performed CBA's to determine which applications would be deployed to address security risks.
• Responsible for coordinating effort estimates, receiving commitments from stakeholders and tracking progress across technical teams.
• Developed and maintained Project Plans and tracked progress to the plans utilizing CA's Clarity PPM software.
• Escalation/primary contact point for junior and senior staff regarding issues and risks.
• Responsible for coordinating prioritization of the projects/project resources.
• Evaluated project change requests and provided those requests with supporting documentation to the project governance board for their approval.
• Provided status reporting to appropriate levels of management.
• Coordinated external communications with Product Management.
• Managed and Tracked project costs.
• Maintained Project knowledgebase and conducted project post-mortems.

Confidential

Senior Project Manager

Business Intelligence and Product Development Projects

Project Description: Multiple projects focused on the development of technical solutions required to increase the organization's efficiency surrounding the development and implementation of new or enhanced BI and product solutions.

Direct Responsibilities:

• Created and managed project plans for large or complex enhancements for FDA compliant Data Warehousing solutions and product development projects and coordinated the associated project effort to implement those solutions.
• Worked with Analysts to understand and scope new requests and guide requestors through the request process EVAs, business benefits, cost estimates .
• Developed the Project Charter and Statements of Work, reviewed with the business requestors, and obtained necessary sign-offs.
• Created and formalized project plans with inputs from past projects and SME's which provided work effort estimates.
• Scheduled and facilitated Project Team and Steering Committee meetings.
• Worked with technical staff and end users to plan and coordinate testing and implementations.
• Provided targeted communication throughout the lifecycle of the projects.
• Tracked project Issues/Risks and provided reports on any changes in their status which demanded immediate attention.
• Coordinated change management activities with project scheduling in order to eliminate the effect of any approved changes on the project timeline.
• Coordinated design and architecture reviews.
• Coordinated Compliance reviews.
• Track estimated vs. actual cost, duration, and effort estimates to ensure continuous improvements.
• Coordinated Post Project Assessments / Lessons Learned Meetings, created project closeout documentation as an output of those meetings.
• Projects included Catalyst DX development and launch, Events Tracking, PD Statement Generator, Labs Pricing Redesign, and Instrument Order Processing.

Confidential

Project Manager III IT Solutions Delivery

IVR Redesign

Project Description: A corporate initiative to combine 5 newly merged regional banks IVR systems into a single IVR instance accessible to all legacy, as well as new, customers.

Direct Responsibilities:

• Managed projects related to the redesign of the bank's IVR system with a budget of 1.6MM utilizing both the TDBN SDLC and PMI's PMBOK methodologies. Worked with both internal and vendor resources to create a MOTS solution utilizing both Intervoice Voice Portal and Intervoice IP Contact Center.
• Created project definition, gathered requirements, defined scope, obtained work and cost estimates to define the project budget, conducted CBA, created Project Charter, Project Requirements Definition documents and received necessary approvals and signoffs for these artifacts from the project Stakeholders, Sponsors and Relationship Managers.
• Provided recommendations for the various features offered by the vendor to the project stakeholders to ensure that compliance topics were addressed in the final product while also addressing the functionality requested in the requirements definition.
• Set up project WBS, created project plan, engaged vendors and internal resources required to integrate, design, customize, implement, test and deploy the application.
• Provided project reporting functions to the EPMO in compliance with the organization's communication plan while also providing status updates to stakeholders, the affiliated business lines as well as the Project Review Board.
• Created agendas for and chaired status meetings, change, issue and risk meetings, and provided minutes to the appropriate project members for these meetings.
• Obtained application Risk Assessment, Business Impact Analysis and Business Criticality Assessment from the internal Risk, Compliance and Audit groups.
• Ensure SOX compliance as well as compliance with FFIEC Electronic Banking guidelines in a CMMI Level 1 environment.
• Utilized BPM to improve understanding of the call-flow process as well as to enhance the visibility of compliance issues.
• Utilized FMEA to analyze existing IVR call flows in order to eliminate dropped or abended calls.
• Employed the PMO's Change Control process and utilized Clarity and MS Project in order to ensure project control so that deliverables were met. Utilized Clarity to monitor the status of change requests.
• Acted as liaison for the internal project Stakeholders to manage the customization of the vendor solution with the sales and technical staff of Intervoice, the IVR solution provider.

Conducted project post-mortem and closeout.

Confidential

Project Manager, PMO Unix Shared Services

• Projects: MS Project Server Implementation, 311 Analytics, 311 Genesys, 311 Siebel, Cityshare, Datashare, EDS, GEO, GIS, IHSS, IIMS, Interwoven, IQ, IT Security, Netbackup, NYCAPS TSPEC, Paetec, NYC.GOV Portal, Unix NFS, TrueCopy, Veritas, EDS Solaris 9 Upgrade, ACRIS
• MS Project Server Implementation,311 Analytics, 311 Genesys, 311 Siebel, Cityshare, Datashare, EDS, GEO, GIS, IHSS, IIMS, Interwoven, IQ, IT Security, Netbackup, NYCAPS TSPEC, Paetec, NYC.GOV Portal, Unix NFS, TrueCopy, Veritas, EDS Solaris 9 Upgrade, ACRIS.
• Project Description: Provided high-level project management, scheduling, and documentation for multiple cross-agency projects and initiatives for the Unix Shared Services Unit.

Direct Responsibilities:

• Migrated multiple technology projects to the DoITT infrastructure in order to upgrade, standardize and provide high-availability systems to the various City agencies and the general public.
• Implemented MS Project Server 2003. Utilized MS Project to create project timeline s , schedule and manage resources, communicate assignments, teams and deadlines, track project progress and provide project status to project participants as well as stakeholders.
• Maintained a project portfolio consisting of an average of 37 concurrent projects/sub-projects.
• Created and maintained Data Center expansion project plans, coordinated work efforts between the various groups involved in these expansions.
• Created work plans and schedules in MS Project to document SDLC tasks according to standard methodologies.
• Requested resources and assigned them to tasks within the Unix Infrastructure functional groups, communicated status and developments with stakeholders, business teams and application development/support teams.
• Drive team project status review meetings, managed issues/risks, monitored the change request process, project plans, and schedules in order to ensure quality assurance and eliminate scope creep.

Confidential

Project Manager Implementation

Projects: Desktop Refresh/Lotus Notes Implementation

Desktop Refresh/Lotus Notes Implementation

Project Description: Deployed Windows XP, SP 2, Lotus Notes 6.5.3 and McAfee on a standardized desktop in a distributed computing environment.

Direct Responsibilities:

• Successfully managed the day-to-day activities for an enterprise-wide COTS implementation of a customized desktop image to seven offices worldwide.
• Created the project timeline utilizing MS Project, assigned resources to tasks, formulated procedures and created and maintained program documentation which was published utilizing Lotus Quickplace.
• Conducted team project status review meetings, managed issues/risks, monitored the change request process, project plans, and schedules in order to ensure quality assurance and eliminate scope creep.
• Supervised 5 Systems Analysts and worked closely with the Survey team, QA personnel and the Packaging and Engineering team to ensure that the project deliverables were in line with the overall scope of the project.
• Deployed, supported and debugged a standard Windows XP desktop image utilizing MS Office to replace non-standard applications, utilized Norton Ghost, ZENworks, Lotus Notes 6.5.3 with Roaming, Novell's ConsoleOne and MS Active Directory Services.

Confidential

Senior Project Manager, PMO, Enterprise Technology

Project: Mainframe Consolidation

Mainframe Consolidation

• Project Description: A mainframe migration project which upgraded, streamlined and combined mainframe systems from MetLife, GenAm and NEF into one consolidated platform.
• Direct Responsibilities:
• Managed a mainframe migration project which upgraded, streamlined and combined systems from MetLife, GenAm and NEF into one consolidated platform.
• Mentored Project Managers in project planning, best practices, communications, administration, reporting, scheduling, resource tracking, budgeting and other PM related disciplines.
• Supervised 12 Operations Center technicians with regards to the tasks surrounding the consolidation effort to ensure adherence to regulatory compliance issues, project standards, minimize issues/risks and provide QA for the project deliverables.
• Provided high-level status reports, conducted status meetings, maintained project timelines/documentation and communicated overall project progress to the PMO, Steering Committee and Executive Management.

Confidential

Project Manager, Global Capital Markets/Investment Banking Division

Projects: 2003 IBAA Training Program/Home Support

2003 IBAA Training Program/Home Support

Project Description: Full project LCM implementing the 2003 IBAA Training environment for 500 clients in addition to the creation of remote networking solutions for multiple client sites.

Direct Responsibilities:

• Created equipment order lists with cost estimates for client approval.
• Procured hardware, software and any additional services required by the client.
• Liaise with vendors to ensure just-in-time product delivery.
• Coordinated 8 Desktop Technicians who supported and provided implementation services at client sites.
• Provided end-user training and project documentation.
• Processed invoicing on a per-project basis.
• Utilized MS Project to create project timeline s , schedule and manage resources, communicate assignments, teams and deadlines, track project progress and provide project status to project participants as well as stakeholders.
• Provided contingency plans for all project work.
• Adhered to communications plans utilized to provide status to the client.

Confidential

LCM Client Facing Project Manager, Voice and Data Networking

Project Description: Provided network support, upgrades and enhancements to MetLife field offices nationwide.

Direct Responsibilities:

• Acted as Client Facing PIM for full project life-cycle iMAC actions involving voice and data network design, engineering and deployment.
• Received and validated client requests against contract scope.
• Coordinated negotiation for out of scope changes.
• Provided client interface for iMAC/Project request and clarification.
• Provided quotes and proposals to clients by working with the Bid and Proposal COE.
• Coordinated with 5 LCM network engineers and business line management resources to create and deliver proposals.
• Coordinated business contract change control with client.
• Determined the type of work required Soft, Hard, Project and created the appropriate service request.
• Routed service requests to the appropriate functional teams based on type of request and region.
• Maintained responsibility for the success of each project.
• Primary client contact for project issues and resolution.
• Created high-level project plans utilizing MS Project for client review and agreement.
• Reported to client regarding all service requests to ensure milestones were met.
• Defined and validated resource requirements were available and locked in place.
• Identified and secured staffing requirements and approvals.
• Ensured that project budgets were tracked and met.
• Ensured compliance with any and all SLA's.
• Identified gaps between business case model assumptions and actual implementation costs.
• Obtained client approval upon completion of work.
• Conducted project review and learning sessions upon completion.

Confidential

Project Manager, ITS

The Edison Project

Project Description: Edison Schools, a charter school organization, focused heavily on technology in the classroom. This project implemented their philosophy.

Direct Responsibilities:

• Managed resources for technology rollouts for the Edison Project, a for-profit education management organization for public schools, grades K-12.
• Created and maintained project plans utilizing MS Project for all work.
• Created equipment order lists for Cisco gear, servers, desktops and laptops and cost proposals for client review and approval.
• Determined resource requirements and contracted third-party vendors to perform field work at the Charter Schools with reference to Data Center builds, network installations and hardware deployments.
• Provided contingency plans for all project work.
• Responsible for daily status reporting to the client.

Confidential

Project Manager, Voice and Data Networks

Project: Branch Acquisition/Conversion

Branch Acquisition/Conversion

Project Description: Coordinated the conversion of 285 Fleet and Bank Boston branches/back office locations to Sovereign Bank locations.

Direct Responsibilities:

• Reported directly to the PMO while acting as the central repository for data from personnel, facilities, hardware vendors, network management and software vendors.
• Utilized MS Project to create project timeline s , schedule and manage resources, communicate assignments, teams and deadlines, track project progress and provide project status to project participants as well as stakeholders.

Confidential

Project Manager, Process Planning

Project: Dense Packing

Dense Packing

Project Description: Co-located like business units of the newly formed Citigroup.

Direct Responsibilities:

• Coordinate iMAC's aimed at facilitating the combination of similar departments throughout the various companies of Citigroup.
• Compiled and distributed survey data relating to the moves to the facilities, voice, market data, NT/Unix support and networking departments assigned to each project.
• Utilized MS Project to create project timeline s , schedule and manage resources, communicate assignments, teams and deadlines, track project progress and provide project status to project participants as well as stakeholders.
• Ensured buy-in by the business units affected by each project while guaranteeing participation by the support groups involved and the allocation and assignation of the appropriate resources required in each case.

Confidential

Project Manager, Global Investment Services

Project: Y2K Desktop Remediation

Y2K Desktop Remediation

Project Description: Y2K desktop/laptop remediation to 2,200 users.

Direct Responsibilities:

• Managed a 600-laptop/1600-desktop rollout of a Y2K compliant model to 20 divisions with a targeted duration of 11 months in a 7 month period.
• Furnished weekly status reports, project timelines MS Project , and co-developed and maintained an MS Access database containing detailed client status for both corporate and government auditors.
• Worked closely with development groups to identify and remediate non-compliant, business-critical software for inclusion in the desktop image.
• Coordinated communications and planning throughout all facets of the organization including the desktop design/integration team, in house DB development/application remediation teams, LAN administrators, infrastructure engineers, procurement, as well as all business units affected by the rollout.
• Organized a collection of BIOS upgrades, memory upgrades, multi-platform 95/NT 4.0 driver libraries for 82 different types of laptops and desktops currently in use.
• Supervised one manager and 15 surveyors/rollout technicians.

Confidential

Project Manager, Southwest Region, TIS

Direct Responsibilities:

• Successfully managed the rollout and implementation of Windows 95/Lotus Notes 4.6.1 to approximately 600 users in Texas, Louisiana, Oklahoma and New Mexico.
• Project planning and implementation entailed training the user community on 95/Notes, converting Outlook and OpenMail clients, evaluating hardware upgrades/replacements, server builds and coordination with regional Operations Center representatives.

Confidential

Project Manager, Global Equity Derivatives

Project: Global Equity Derivatives Application Development

Global Equity Derivatives Application Development

Project Description: Development of a Windows based solution GEDS for a legacy DOS based system that had reached its' EOL for support.

Direct Responsibilities:

• Responsible for the time-critical SDLC management of MOTS application, the Global Equity Derivatives System GEDS , for Equity Derivative and Fixed Income Derivative traders.
• Duties entailed refining the definition of the project's scope, obtaining requirements, development of a project WBS, budgeting, assignation and re-allocation of resources as necessary, conflict resolution, and adaptation to changes in the project's requirements.
• Acted as the single point of contact for all communications between the business, developers, network engineering, mainframe, NT engineering and UNIX staffs in order to maintain project deadlines through the development of customized solutions, while providing accurate status reporting to all involved parties.
• Implementation phase included Q A, along with the subsequent staging and execution of the application rollout to approximately 100 developers and end-users utilizing SMS and WinInstall.
• Utilized MS Project to create project timelines, schedule and manage resources, communicate assignments, teams and deadlines, track project progress and provide project status to project participants as well as stakeholders.
• Collaborated with package creation/distribution teams.
• Supervised and acted as backup for a staff of two System Analysts.

Confidential

Project Manager, NT Engineering

Project: IT Centralization/Enterprise Re-engineering

IT Centralization/Enterprise Re-engineering

Project Description: Beginning of the move towards an Enterprise-wide management and support system for IT functions within the company.

Direct Responsibilities:

• Responsible for project planning, administration and coordination for an enterprise-wide rollout of over 7,000 Windows NT 4.0/3.51 clients along with the refresh of approximately 250 servers while acting as a liaison between local Operations Center staffs, corporate management of the Prudential Property, Casualty and Life insurance divisions and the re-engineering team.
• Duties included scheduling and coordination for a staff of 25 consultants with MS Project, site surveys, equipment ordering, rollouts, revisits, employee training, change control management, documentation, policy and procedure formulation, ongoing support and status reporting for multiple simultaneous projects in 26 North American offices.
• Rollouts emphasized the use of distributed computing via Microsoft's SMS utilizing a thin client desktop with NT 4.0, Lotus Notes, McAfee and MS Office Standard to replace non-standard desktop applications such as Lotus 1-2-3, AmiPro and WordPerfect.
• Prerequisites included a strong working knowledge of Windows NT networking, Token Ring/Ethernet, TCP/IP, SNA connectivity, WINS, DHCP, RAS, SMS, Interdomain Trusts, CPS, and application integration/testing.

Confidential

Trading Systems Technologies Consultant

Project: Chase/Chemical Trading Floor Merger

Chase/Chemical Trading Floor Merger

Project Description: Post-acquisition merger of Chase and Chemical Bank trading floors.

Direct Responsibilities:

• Responsible for the integration and administration of NetWare 3.11 and 3.12 servers from Chemical Bank with NetWare 4.1 and Windows NT servers at Chase Manhattan Bank during their merger.
• Support over 800 users utilizing 249 servers in a trading floor environment.
• Assist with implementation of interoperability between the two banks custom desktop applications and a standard desktop model designed for the combined trading floors.
• NetWare and NT 4.0 administration duties.

TECHNICAL EXPERIENCE

• Project Management/Leadership Skills: Have acted as a PM/Sr. PM or PMO member on multiple projects. Team sizes have ranged from 0 to 25 members. Have had up to 15 direct reports and been responsible for all aspects of administrative duties
• Life Cycle Expertise: Have managed both full-lifecycle projects and backfill projects in the Government, Non-Profit, Banking, Legal, Education, Healthcare and Insurance Industries with projects including, but not limited to, software development, infrastructure, system refreshes and merger and acquisition related projects.
• Specialty Skills: Project planning, execution and controls.
• Methodologies: PMBOK, Six Sigma, ITIL, Agile Scrum.
• Hardware/Systems: Wintel, Sun, Windows, Oracle, SAN, LAN/WAN, Provisioning, Wireless, Telephony, VOIP.
• Software: MS Office, MS Project, Visio, McAfee, Norton.
• PPM Tools: MS Project/Project Server, Clarity, Primavera, Rational Portfolio Manager.