SUMMARY

• Experienced Project Manager/Business Change Manager, Business Systems Analyst, and Requirements Engineer in Telecom, Insurance, State Government and Financial industry space managing senior and key business stakeholders leading and delivering successful large - scale IT solutions throughout the full project life cycle
• Collaborated with business partners/owners eliciting high-level business needs and translating those to functional and non-functional system specifications, reviews and sign offs as needed by acting as technical liaison and business requirements analyst
• Certified Scrum Master proven ability to work with cross-functional and self-organizing teams
• Expert in requirements elicitation techniques such as Interviews, Brainstorming, Prototyping, Focus Groups, Use Case Design, Business Processes Flows, Multi Module System, Process Flows, Wireframes, Activity/ Sequence Diagram, and produced timely and high quality requirements specs throughout the Product Development Lifecycle using the Requirements Traceability Matrix (RTM)
• Performed Gap/Feasibility/AS-IS/TO-BE/Root-Cause Analysis in collaboration with project management team via prioritization of Product Backlogs and by negotiating on Minimum Value Product (MVP)
• Conducted Joint Application Development (JAD) and Joint Resource Planning (JRP) sessions with end-users/clients to gather business requirements and translating them to the development teams.
• Interacted with Enterprise System Architects and Application Developers team ensuring Product Functionalities and Features are properly implemented by collaborating with implementation and design technology teams and reviewing technical design solutions and feasibility study
• Experience in full Software Development/Test Life Cycle (SDLC/STLC) with QA Methodology and Validations to ensure Quality Assurance/Control
• Created Test Plans/Cases and Scenarios based on functional specifications. Conducted User Acceptance Testing (UAT), System Integration Testing (SIT) and documentation of test cases
• Creative and innovative thinker, passionate about simplifying user experience, determined and persuasive while applying PMBOK’s techniques in project life cycle

TECHNICAL SKILLS

• UML, Enterprise Architect, IBM Rational Rose, Rational Requite Pro/(Dynamic Object Oriented Requirements System) DOORS, IBM Rational JAZZ Requirement Manager
• MS Project, MS Office, MS SharePoint, HP Application Lifecycle Management (ALM)
• Snagit, MS Visio, IBM Rational JAZZ Design Manager, Business Process Modelling Notation (BPM using BPMN) and Unified Modeling Language (UML), Axure, Adobe XD
• SDLC, Agile, SWOT, Cost/Benefit Analysis, RACI, Rational Unified Process (RUP), Waterfall, Scrum, Kanban
• HP Quality Centre, Atlassian JIRA, Rational ClearQuest, IBM Rational JAZZ Quality Manager, HP Quick Test Professional, Selenium
• Rational ClearCase, IBM Rational Application Developer(RAD), Webspehere Application Server (WAS), Webspehere Registry and Repository (WSRR), IBM Webspehere Enterprise Service Bus (WESB), People Admin (COTS), ProfitMAX (Financial Dashboard Proprietary System), FirstData, PeopleSoft, SAP, AgentMAX, Confluence, Informatica, Cognos, Tableau for reporting and data visualization, MS Forefront Identity/Access Management, UtilPro, ADP, Success Factors

PROFESSIONAL EXPERIENCE

Confidential - Piscataway, NJ

Project Manager/Business Systems Analyst

Responsibilities:

• Responsible for the design and development of IT systems
• Organize and lead small teams to resolve complex business problems
• Act as liaison between the customer and the IT organization in order supply technical solutions to meet user needs
• Analyze customer operations to understand requirements and determine opportunities to streamline processes
• Translate high level customer requirements into functional specifications for the IT organization
• Develop design and functional specifications, produces project related deliverables, and assists in post implementation support and system enhancements
• Responsible for compiling and synthesizing information concerning technology processes or systems.
• Manage requirement sessions, elicitation of requirements, documentation of business and functional requirements, and facilitate review and approval of requirements
• Develop and solicit approval of Software Development Life Cycle (SDLC) documentation, and act as the subject matter expert for business partners on SDLC process
• Review requirement specifications, test documentation, implementation, support, training and maintenance plans to ensure they are in line with business objectives on projects
• Support the project team during the rollout of assigned projects to production

Environment: Microsoft Office 2010Suite (Word, PowerPoint, Excel, Visio), My Confidential Mobile Application, JIRA

Confidential

Scrum Master/Sr. IT Business Systems Analyst

Responsibilities:

• Conducted user interviews , requirement gathering sessions with Customs Compliance Managers and elicited existing and intended business requirements
• Initiated and participated in cross-organization dependencies for/from other scrum teams monitored and tracked Product Increment milestones and facilitated mitigation of issues and risks
• Identified, researched, investigated, analyzed, defined and documented Business Processes and Use Case Scenarios
• Created effective Use Cases and Integrated High level Use case Scenarios in the Project and identification of Basic/Alternative flows
• Documented AS-IS and TO-BE business processes flows and furnished systems requirement document
• Designed screen (UI/UX) mockups and process flows in collaboration with business users and various stakeholders and experienced in developing User Stories throughout the Agile Lifecycle as well as created UML diagrams such as Use Case, Activity, using MS Visio
• Worked with the product owner and development team in deciding and negotiating the definition of done and acceptance criteria for Potentially Shippable Product Increment (PSPI) and on prioritizing user stories and creation of sprint backlog
• Conducted time boxed daily scrum meeting , facilitated Sprint Planning meeting, tracked team velocity and Sprint progress
• Facilitated Review and Approval of requirement artifacts and built Requirements Traceability Matrix to track system requirements against components developed and unit tested
• Worked closely with the development and testing teams and validated business requirements and needs are met
• Identified key reports by collaborating with power users and IT teams to understand business logic behind each report, and identified all end users
• Analyzed and compiled an itemized list of components which need to be configured for integrating key reports with exiting web based application
• Assisted the Product Owner and business users with providing detailed requirements for the team to start the implementation. Helped the team in estimating story points and deciding the sprint backlog for every sprint.
• Implemented SMART , Moscow , Business Value-Based technique for user story prioritization in Product Backlog and T-shirt sizing for user story estimation in Sprint backlog and assisted in drafting the Scrum Artifacts by collaborating with technical teams and stakeholders
• Collaborated with project managers and product owners in tracking and managing project development process in order to facilitate successful solution delivery
• Anticipated and removed impediments from project team's path and pushed them to deliver quality results based on schedule
• Effectively handled the Requirement Churn during the sprint cycle and added the PBI to the next sprint
• Assisted Test Lead, Testers understanding business process and help them successful completion of Unit Testing, Integration Testing and Requirements Testing. Assisted in removal of impediments and monitoring defect logs

Environment: JAVA/J2EE Scripts, Rich Faces, Microsoft Office 2010Suite (Word, PowerPoint, Excel, Visio, Access), Customs Application

Confidential - Richmond, VA

Sr. Business System Analyst

Responsibilities:

• Acted as primary consultant between various business units in order to review, analyze, and evaluate business systems and user needs
• Facilitated implementation and support of SAP modules to enhance the clients’ business functionality and overall performance, while managing a high degree of customer satisfaction
• Documented requirements, define scope and objectives, and formulate systems to parallel overall business strategies
• Participated in scoping process for corporate project requests. Assisted Project Manager in completing standardized Central Project Office templates
• Managed requirement sessions, elicitation of requirements, documentation of business and functional requirements, and facilitate review and approval of requirements
• Developed and solicited approval of Software Development Life Cycle (SDLC) documentation, and act as the subject matter expert for business partners on SDLC process
• Reviewed requirements, specifications, test documentation, implementation, support, training and maintenance plans to ensure they are in line with business objectives on projects
• Tested SAP Finance modules - FI, FSCM and support functional transactions to execute key business process
• Tested Web Services/XML and SOAP services using SoapUI
• Involved in documenting various end points and validated WSDL, request and response XML using SoapUI

Environment: PeopleSoft CRM, SAP Finance, Oracle 11g, JAVA/J2EE Scripts, MS SQL Developer, MS Visio, Snagit, Crystal Reports, MS Project, Client Facing Websites, JIRA, SOAP UI