SUMMARY

• Subject Matter Expert SME in the following areas: PMI best practices Total Quality Management best practices PMO, PM governance P L cost management steady sate support contract development, award, management, and closure in federal and commercial efforts and business process and change management efforts of business process re-engineering
• Highly experienced Program/Project Manager with over 17 years' experience in PMO, Portfolio Management, Program and Project Management, Federal/DOD PM Practices, analytics, PMBOK, Agile, TQM, NIST 800.53, FIPS 199, Oracle Fusion Middleware, data center migration, and O M support
• Expertise in establishing PMOs, developing governance and SOP, staffing PMOs, and building PMO tools and templates
• Analyzes the technical/system processes and documents practices
• Highly skilled at project and business analytics and analysis
• Experience in building and implementing training program
• Expertise in taking an initiative from sales completion through to the System Development Life Cycle SDLC in the federal, DOD, and commercial space and international domains
• Strong skills in telecommunication and IT engineering and deployment, test and acceptance, and DoD/Federal Information Assurance practices
• Well-versed at managing subcontractor/vendors throughout project lifecycle and steady state operations.
• Industry expertise in Federal, Healthcare, Telecommunication, DOD, State/Local, Utilities

WORK EXPERIENCE

Confidential

Senior Project Manager / Consultant Contract

• Currently engaged in a professional services contract to provide CareFirst BlueCross BlueShield BCBS Federal Employee Program FEP project management services at the FEP Operations Center FEPOC . This organization is the federal government entity that manages the national claims processing system for the BCBS Federal Employee Program. All claims for BCBS federal members are processed by this organization. My role with this organization is to lead business process re-engineering projects include but not limited to the following:
• Work across all FEP organizational units business and technical
• Discovery and documentation of FEPOC as-is processes
• Baseline and benchmark processes to improve organization efficiency
• Recommend and lead process improvement opportunities
• Develop training program for FEPOC staff
• PM to manage FEPOC Clarity upgrade

Confidential

Senior Project Manager / Program Manager Contract

• Time Warner Cable Company, is a leading international provider of enterprise-class, cloud-enabled hosting, managed applications and services. NaviSite provides a full suite of reliable and scalable managed services, including Application Services, industry-leading Enterprise Hosting, and Managed Cloud Services. This team was awarded their first federal contract to host GinnieMae.Gov systems. The services offered are managed hosting, apps services and cloud infrastructure:
• Migrates GinnieMae.gov legacy sytems PMO and data center away from the prior contract holder Deloitte and establishes company's first federal PMO, develops governance and SOP that complies with federal guidance, staffs the PMO, and completes and receives federal signoff on all of the transition contract requirements
• Creates and modifies PMO tools and templates, communication plan, project templates, establishes project phase gates, business and operational process flows, and standard operation procedures SOPs
• Develop, manage Issue Logs, Risk Register, tracking procedure operationalize these tools
• Builds standard project WBS templates and client reporting dashboards, and rebuilds/ projectizes the federal sales team sales methodologies to comply with federal practice
• Collaborates with GinnieMae business partners Deloitte, Bank of New York, Mythics, and Unissant to build predictable hosting infrastructure project timelines that allow better enterprise planning for all client business partners with the use of integrated schedules/master schedules
• Leads efforts to harden the security of all hosting systems according to NIST 800.53 and FIPS 199 guidance and modify NaviSite commercial compliance processes to meet federal guidance
• Manages two major projects for GinnieMae standup of ginniemae.gov. and migration of legacy x86 infrastructure systems to a new Oracle T5 Supercluster with Oracle Fusion Middleware environment several managed hosting operational projects
• Managed the contract SLAs, KPIs and other key contract deliverables and performed operational performance analytical services to baseline and benchmark services

Confidential

Contract Project Manager for Sprint Contract

Worked as a client facing professional services at the Sprint Reston Facilities and was responsible for a specific contract Working Level Agreement WLA . Job responsibilities included:

• Managed the deployment of Custom Network Solutions CNS for Sprint's customers across the U.S.
• Deployed solutions, including In-Building Repeater Systems, Dual Antenna System DAS , and provisioning of T1 and backhaul circuits to support CNS
• Managed a cross-functional team consisting of Subject Matter Experts SME to include RF engineering, RF optimization, T1/provisioning SMEs, logistics/procurement SMEs, and site development project managers
• Managed functional teams, including site development SMEs, circuit provisioning SMEs, procurement/logistics SMEs, and field technicians located throughout the U.S.
• Scope of responsibilities started at the completion of a Sprint sales effort and progressed throughout the project life cycle, including design, site walk, zoning/leasing/permitting, procurement of equipment/subcontractor services/transport, test and acceptance, and turn-over to Ericsson's management services
• Managed service level metrics, including design and engineering, deployment, testing, and turn-up
• Provided weekly status reports and KPI/SLA analysis, which was extracted from Sprint SAP system and other BSS/OSS systems
• Produced and presented a weekly report to the Sprint leadership team that included status, performance charts with trends, variances, and SLA metrics.

Confidential

Navy Program Manager Contract

3eTI is a small organization that primarily supports the U.S. Navy in products and services. The company developed secured wireless products hardware and software and professional deployment services for supporting critical missions of the U.S. Navy and NDW. Job duties in this role included:

• Supported 2 major projects Navy Emergency Management Response Systems NERMS and Enterprise Industrial Control Systems
• Utilized standard PMI practices that included the development of a project charter and planning documents, including Risk, Communication Plan Escalation Plan, Project Schedule/WBS, Test and Acceptance Plan, and Financial Management Plan
• Developed unique DOD items, including CONOPS and Information Assurance Plan
• Responsible for team's performance, quality assurance oversight, and each vendor's contract.

Confidential

Sr. Project Manager, White House Messaging Platform Contract

• Linium won a small business contract to deploy a new messaging platform for the Executive Office of the President EOP /White House near the end of the Bush Administration. The scope of the contract included new hardware technologies for the entire infrastructure, migrating Active Directory from a legacy tree to a forest, migrating Exchange and Blackberry infrastructure, and migrating all EOP user accounts. These activities had to comply with federal/DOD security. Responsibilities as Sr. Project Manager included:
• Migrate, archive and modernize infrastructure and data the EOP of the U.S. messaging platform Exchange Blackberry in accordance with federal policy
• Acted as PM of contract and the sole representative of Linium on site at the EOP
• Secured security/cleared subcontractor SMEs
• Managed procurement of hardware
• Developed project plans schedule, risk, communication and integrated team members to the EOP technical staff
• Managed customer expectations and managed contract scope.

Confidential

Sr. Project Manager, U.S. OPM Contract

This organization had a small business contract to manage the U.S. Office Personnel Management PMO and execute business and infrastructure projects. Job responsibilities entailed:

• As a senior member of the PMO, helped develop infrastructure and governance processes
• Built the PMO practices by developing and deploying PMO/PM tools and processes for all projects to follow, including: infrastructure and governance contributions standardized tools, templates and processes PMO Governance Standards based on PMI's PMBOK Project Toll Gates Practices and Metrics/SLA Management Practices
• Supported management and project teams

Confidential

Sr. Project Manager, PGCC ERP SIS Implementation Contract

• This company won a contract to deploy a newly developed Student Information System SIS application for Prince George's County Public School the 4th largest school district in the U.S. . The SIS application was not fully developed at the time of the sale and was being developed at the Los Angeles Unified School District the largest school district in the U.S . This J2EE application was intended to modernize PGCPS legacy SIS system, integrate with other mission critical PGCPS systems ERP, Transportation, Lunch, Special Education , migrate 20 years of legacy data, and introduce a new SIS features for parents. Duties included:
• Acted as PM and only Maximus staff member on site reporting directly to the PGCPS leadership team
• Built training program and led training of 10K people in PG County education system
• Secured subcontractors/SMEs, developed project plans schedule, risk, communication, and data migration , managed customer expectations, and managed contract scope.

Confidential

Sr. Project Manager Contract

• This small business won a contract to manage the project to build out new television stations Channels 13 and 16 for the government of the District of Columbia, Office of Cable Television and Telecommunications OCTT . Responsibilities included:
• Managed the acquisition of new real estate property, and the construction build out of the new television studio with A E firm performing design/build
• Managed the subcontractor with SME in broadcast/cablecast television, Comcast infrastructure, Verizon infrastructure, and DC Net infrastructure
• Managed the relocation of old studio to new facility and managed all parties in an integrated schedule.

Confidential

Sr. Process Improvement Manger

• Worked in the business unit that managed the all the donations made to this organization. Responsibilities included:
• Analyzed the donation technical/system processes and document practices
• Developed plans/strategies to improve and comply with a federal audit that called for improvements.

Confidential

Sr. Project Manager

This work was with a newly formed business unit with AT T. The goal of this professional services team was to develop service offerings that could wrap around the commodity products of AT T transport and networking services . The customers were major Fortune 50 customers with presence globally. As a newly developed AT T business unit, this required the building of PS services from the ground up. This included developing the specific service offering being sold, building the PS business infrastructure, PS methodologies, integration of PS to the AT T Managed Services, and identifying and integrating core AT T products/services into the PS offerings. Worked in two roles during my 6 years at AT T Project Manager and Account Manager.