SUMMARY

• 18 + years of experience in Health Care, Pharma, E - commerce, Medicaid Enterprise Systems, Banking and Insurance Domains
• Experience in Waterfall and Agile/SAFe Projects, worked very closely with Product owners in Agile and attended different ceremonies like PI Planning, Sprint Planning, Scrum, Backlog grooming, Sprint Review and Retrospective meetings
• Working and managing Product teams in Water fall, Lean and Agile methodology (certified Professional Scrum Master from Scrum.Org) with tools Kanban, Gemba, SAFe etc.,
• Primary contact for Client as Relationship manager in liaising with Directors, Executives, Application stakeholders (Development, Business, IT teams, Infrastructure, Release Management, Scrum Masters)
• Hands on experience in RFPs, Proposals, Vendor, Contract creations/negotiations, Invoices, Service of Work, SLA analysis, KPI Metrics analysis/reporting to Portfolio Managers, Senior Management and Directors
• Excellent Automation Engineering and Project Management Skills with experience in CA Clarity PPM, O365 tool and also, have cross functional co-located management experience working in Large Multi-Component & Multi-Vendor Assignments
• Excellent Customer user experience and strong Technical and Functional End to End Product features implementation experience
• Experience with Managing/monitoring Product Development, developing project Roadmaps, Performance engineering and performance tuning
• Strengths include managing Product teams across geographical locations with 40+ team members. Also, coordinate with Application, Release, Production Support, Infrastructure, Azure, DevOps and Data teams to strategize/implement Projects including OS build, packaging and SCCM.
• Worked on testing applications on different Client-Side Web browsers like Fire Bug, Firefox, Android, Safari and Chrome.
• Executive level presentation and reporting for release readiness and project health checks and Total Quality Management process
• Experience in developing ServiceNow workflows for deployment/Business process and integrated with API, UI Pages, UI macros for automated process to increase productivity/throughput
• Program implementations, experience in Design Control, Data Models, Data Schemas, ETL, SQL queries to perform back-end data warehousing testing and Data mining/masking/provisioning using Informatica/IBM Infosphere Optim z/OS, PHI/PII/PCI Policy Obfuscation and Application Modernization programs
• Experience in creating algorithms for Data provisioning/sub setting for multiple file formats DB2/VSAM/MONGO and Data Analysis, Data Warehouse Architecture and Designing, with scheduled Reporting of the Work flow activities
• Hands on experience in Hyperion and experience in developing/managing Azure applications, Appium, AWS and Cloud migration and development
• Experience in Big data (Hadoop), Teradata

TECHNICAL SKILLS

Application and Web Servers: WebSphere 5.0/5.1, Apache HTTP Server, Tomcat

Architectures: J2EE, J2SE, MVC

Languages: Java, Java API, C, C++, XML, HTML, CSS, JavaScript, PL/SQL

Version Control Systems: CVS, Clear Case, Git hub

Tools: ServiceNow, CA Clarity, Eclipse, XML Spy, VSS, JDK, Pivotal Tracker, Smartsheet, Kanban, Gemba, SCCM, SAP Fieldglass, Timesheet Utility, Jira, Ultra Edit, SAFe

RDBMS: Oracle, DB2, SQL Server, UDB, SQL Developer, TOAD

Technologies: AWS, Azure DevOps, Hadoop, Hive, Datalake, Spark, HQL Sqoop, Impala, PIG, Scala, Kafka, Main Frame, GH Tester (Green Hat Tester), Actional Diagnostics, ReadyAPI, Informatica, Jenkins, Dynatrace, IBM Message Queues/Brokers, API/Services, Selenium

Testing Tools: JUnit, JPerf, Load Runner, IBM Infosphere Optim, PerfaWare, Attunity Studio tool, Quality Center, Clear Quest, qTest

OS: MS-Dos, MS-Windows (95, 98, 2000 and XP) and Microsoft Windows NT Server, Unix, Linux

PROFESSIONAL EXPERIENCE

Confidential

Project Manager/Scrum Master

Responsibilities:

• Work with the Client Executives and Directors to understand the current project business challenges and identify potential business opportunities.
• Work with Business/Product teams on product development process, evaluation of project compliance regulations, defined road map for implementation
• Estimated and managed engineering Product resources and overall budget
• Review the Project level Resource plan, Change Requests, consolidate and prepare resource plan including people, infrastructure and liaison with required groups in order to fulfil the resource requirements and project charter creation
• Developed RFP, Amendments approval process with Vendors/Stakeholders,
• Submit Statement of Work (SOW) for Time & Material (T&M) contract, Capex/Opex reporting and monthly Invoices for team of approximately 50 FTE (based on actual effort) to Client for approvals.
• Hands-on experience in writing test scripts using SOAPUI-Groovy scripting as part of Web Browser like Fire Bug, Appium, Web Page Test and REST API automation and used assertions for data validation, performed data driven to validate different end-points.
• Worked on Proposal evaluations/criteria, contract development vendor negotiations, procurement website, monitor/track Utilization using O365, SAFe tool, provide best estimates and review results with Leadership
• Allocation of people to Project, understand the aspirations of reporting employees and work with employees on their career path, plan for and mentor employees on their competency development.
• Provide Delivery Governance and be the escalation point for all project issues Provide Monthly metrics reports to Leadership related to Service Level Agreement (SLA)
• Participate in daily Standup Scrum meetings to discuss Status, report any Risk/Issues, dependencies for Project deployment.
• Responsible for developing test automation scripts, designing test scenarios, test execution, monitoring, analyzing results and reporting results to increase reusability and maintainability of smoke and regression test suits.
• Hands-on experience in writing test scripts using SOAPUI-Groovy scripting as part of Web Browser like Fire Bug, Web Page Test and REST API automation and used assertions for data validation, performed data driven to validate different end-points.
• Create automation framework with Protractor and Jasmine.
• Verify Web Services through SOAP UI and POSTMAN
• Responsible for Integrating Mobile automation and Rest API automation with protractor.
• Enhance and extend the automation library.
• Good knowledge on AWS services such as EC2, S3, API gateway, Elastic search
• Evaluates test script failures and fix them timely
• Perform all UI, Functional and E2E automation testing’s
• Track and update User story, defect status of the project in JIRA tool.
• Part of feature hand-offs to clients/partners and taking feedback so that feedback can be incorporated into the Project Strategy
• Coordinate with the Integration/E2E2/Performance testing teams, Product Scrum Master and downstream teams and analyze the impact, perform back log grooming, schedule the User Story during Sprint Planning and take it to completion until the handover to the production support team.
• Create centralized Data repository by creating new tables with referential integrity using SQL queries and procedures for Patients, Billing, Care plan, census report data by understanding the physical and logical models of multiple source systems.
• Propose and Lead solutions for applications with (both Structured and Unstructured data), CICS Data transition and migration using IBM Optim z/OS and Application Programming Interface (APIs) for sensitive data masking of Clinical and Claims data for over 10K records (XML/Flat file formats) for Clinical trial requirements
• Analyzed Claims Product data from downstream systems to identify PII data and proposed masking algorithm (using Java) for data provisioning and subsetting to be used in lower environments
• Propose best practices considering some of the industry tools like IBM Optim, Selenium, Azure DevOps, Jenkins Continuous Integration/Continuous Deployment (CICD), ReadyAPI etc.,
• Implement CICD using Azure DevOps, AWS and Selenium scripts for end to end automation from code deployment, automated testing to Production implementation.

Confidential

Project Manager/Scrum Master

Responsibilities:

• Manage/Monitor End to End Agile Project Management starting from business requirement changes, design, development, testing and Production Implementation
• Developed RFP, Amendments approval process with Vendors/Stakeholders
• Worked with BA, Scrum Masters, Product Owners, Portfolio Delivery Leads for multiple workstreams - Enrollment, Commissions, Finance and Claims involving multiple Medicaid Enterprise Systems with respect to these work streams
• Gather/assess requirements, design, develop ETL framework in Hadoop platform to move data from multiple sourcing platforms DB2, VSAM/CICS to Hadoop platform and generate data for DDA Claims project and verify reports in Adobe
• Identify, implement QA engineering principles and structures for ETL, frontend and backend systems using Azure DevOps, Appium mobile testing, Hadoop Tools such as Sqoop, Hive, Impala, PIG, Scala, Kafka, Spark
• Provisioned data for Unit and InSprint testing by data mining from Integrated systems using custom Java automated utility
• Submit Statement of Work (SOW) for Time & Material (T&M) contract, Capex/Opex creation/reporting and monthly Invoices for team, project charter creation
• Worked on Proposal evaluations/criteria, contract development vendor negotiations, procurement website
• Track Open resource requirements for Medical, Clinical data and comply to all Organization Environment for Integration (OED) parameters including budget approvals and certifications, Invoicing, Timesheet approvals
• Provide Monthly Project management metrics reports to Leadership - Requirement coverage, Requirement Traceability, Defect Leakage by Phase and Requirement Modification Over time; Key Performance Indicators (KPI) - Defect Leakage by Phase, Automation Regression Coverage, Integration/E2E/performance, InSprint Automation Coverage and Defect Density to track the project performance against Organizational goals and take corrective measures if required
• Support client interfacing activities - primary contact for Client for all Resource, Finance and overall Project Management
• Participate in Product Scrum meetings, Grooming ceremony, gap analysis and provide feedback and status
• Prepare and manage Product Road maps, backlogs and resolve any Risks/Issues

Confidential

Project Manager/Scrum Master

Responsibilities:

• Gathering and analyzing Project requirements, assess the impact strategize integration/End to End testing and performance implementation plan, project charter creation
• Review Project requirements estimation and ensure correctness of estimates of all projects, provide sign off on all estimates for new projects as well as ongoing projects in order to reduce delivery risk and ensure successful delivery of projects
• Review the Project level Resource plan, consolidate and prepare resource plan including people, infrastructure using Clarity and liaison with required groups in order to fulfil the resource requirements
• Submit Statement of Work (SOW) for Time & Material (T&M) contract, Capex/Opex creation/reporting and monthly Invoices for team to Client for approvals.
• Review and ensure correctness of schedule for all Products Development in order to reduce delivery risk and ensure successful delivery of projects
• Analyze Customer Satisfaction Survey (CSAT) feedback, provide inputs to CSAT plans and track the actionizing.
• Review current Project implementation practices on the program and bring in best practices whilst coaching the team on improvement opportunities.
• Review the scope, schedule, estimation, Quality Goals, Risk plan and resource plan in order to successfully execute Products during Phase Gate reviews.
• Sign off and prioritize the Product backlogs in order to ensure proper scoping of the project and reduction of risks
• Developed RFP, Amendments approval process with Vendors/Stakeholders
• Maintain Project risk register and drive actions to avoid/mitigate risks
• Worked on Proposal evaluations/criteria, contract development vendor negotiations, procurement website
• Provide Guidance and Review Solution, Estimation, Financial modeling, Project Plan and Risks.
• Executive KPI reporting for release readiness and Project health checks
• Interface with internal team spread globally to undertake onsite-specific activities of the Project
• Support client interfacing activities and involved in Phase gate review meetings
• Developed Policy Obfuscation strategy to mask sensitive PII/PHI data for appr 11k transactions (New Business and Endorsement) for both Auto and Property Line of Business using iEDPS (Enterprise Data Provisioning and Subsetting tool)
• Implemented/Automated the Policies and New Business and Endorsement transactions in Mainframe format obfuscation using iEDPS tool
• Provisioned data for 5K Business Layer Endorsement transactions for Auto/Property/Casualty/Motorcycle/Special Line of Business using Informatica tool
• Implemented versioning and frequent refresh of the Policy Gold copy for data provisioning of lower environment testing
• Coordinate with Lab Management to build/package/deploy software upgrades on all the 170+ Lab Machines (used for executing 7K QTP scripts)
• Implemented lab machines migration to Azure DevOps to host Alliance web application, databases, storage
• Experience in managing ServiceNow requests, Discovery, CMDB (Configuration Management Database) for deployments, Oracle, Mainframe upgrades for multiple environments and coordinate with Infrastructure teams
• Utilized ITSM Incident workspace module for incident and Problem management for prioritizing the incidents in multiple environments including Emergency Hot Fixes in Production and also investigating the root cause
• Worked on Service Agent for managing movement of work and Service Level/Performance Analytics modules to monitor the performance of IT team
• Managed Maintenance and Execution (QTP automation), Business Layer and Data Comparison, Mobile Testing using Appium, work streams, with 40+ team members across geographical locations
• Integrated Jenkins and QTP for automated Regression execution of 7K QTP scripts
• Work with Infrastructure team on build, packaging, deployment activities using SCCM for all lower Alliance environment
• Coordinate with Main Frame team to strategize and implement PII Policy Obfuscation for PAS application
• Drive hot-fix and ad-hoc patch implementations
• Managed Regression JVM servers for multiple environments, monitored performance, GC logs,thread dumps and proposed fine tuning of JVM servers using dynatrace
• Create Regression scripts using Selenium
• Implemented CICD using Jenkins for end to end automation from code deployment, testing to Production implementation