Solution Consultant Resume

AEAS OF EXPERTISE

Gathers requirements,
Manages the development team and the clients subject matter experts in application development,
Conducts Customer Communication,
Performs GAP analysis,
Formulates Detailed Design and Construction,
Software Implementation and setup,
Interface Development and Testing,
Software Solutions and Workarounds if necessary,
Identifies changes and Risk Management,
Trains managers and executive on how to utilize the solution to obtain their goals,
Instructs subject matter experts in the utilization of developed applications,
Performs Technical Coordination,
Solution Implementation, Testing, and Follow - up Techniques

PROFESSIONAL EXPERIENCE

Solution Consultant

Confidential

Responsibilities:

Evaluated all customers building needs, and suggest possible solutions and set up within the Confidential application
Works with customers to ensure that all required task, goals, requirements, and specifications are met
Performs GAP analysis during implementation to ensure that the task is complete and that no key item is forgotten
Addresses moral concerns and underlying items that the software implementation can affect while achieving the business needs and goals
Works with customers to aid in their preparing processes and training for their employees

Application Consultant

Confidential

Responsibilities:

Conducts individual design sessions with customers to determine configuration needs and pain points
Configures the Confidential software in a fashion to capture all business needs, related to the requirements of the project
Aids customer in establishing testing procedures and processes to validate the configuration

Senior Systems Analyst

Confidential

Responsibilities:

Performed the responsibilities of a Team Lead and developer in a Microsoft Development. Developed an application utilizing Microsoft Visual Basic 6, and running on Microsoft’s SQL 2000 database. This was a yearlong process of not only picking the appropriate software but further defining the requirements Microsoft’s Windows 2000 was the operating system of choice and the clients were 2000 boxes as well.
Implemented Oracles Customer Resource Planning solution for Global Telecommunications System. This implementation took about 7 months, and the database was running in a UNIX environment on Sun Solaris 2.7. The CRM applications were Oracles 11i solution. All special reports and interfaces were developed with Oracle’s Designer and Developer tools.