SUMMARY

• Enterprise ERP/IT/SAP project management executive with E2E/PLM/SDLC experience in ERP/SAP/IT Practice & global infrastructure management.
• With 21 years (7 years with Pharma Sales and 14 years of Project Management and SAP experience with all project stages including business development, project estimating, requirements determination, gap analysis, business process reengineering, issue resolution, configuration, custom code specifications, testing, training, go - live assistance and post implementation support including financial reporting.
• Out of 14 years with SAP worked 8 years with hi-tech and CPG clients and 6 years with Pharma clients.) of techno-functional project / program implementation & optimization (ASAP, & Agile Project operations) cross-functional business process integration to enhance system performance.
• Implement Global project in SAP/AMS/SLA/non-SAP operations to deliver a competitively sustainable enterprise solution in areas of ERP, SAP, Oracle, .Net, system & infrastructure implementation.
• Outstanding background and expertise in handling large budget, multi-vendor projects managing geographically spread stakeholders and project teams.
• Recognized and accepted Subject Matter Expert on Pharma Sales, Clinical Research, Business Processes and Project Management procedures on numerous projects.

PROFESSIONAL EXPERIENCE

Confidential, New Jersey

Senior Manager

Responsibilities:

• Working closely with IT Global PMO Lead to architect and manage SAP MDG Global Solution
• Design and integrate the overall master data management for global materials.
• Architecting and building innovative solution utilizing SAP MDG 9.1/8.0/Workflow/ABAP/ in order to meet challenging client requirements.
• Manage multiple SAP (ECC, FICO, MDM, MDG, hybris, Basis, ARIBA, and SRM) implementations, roll outs and support programs following SDLC, waterfall and AGILE methodologies.
• Lead the entire process from RFI to RFP to orals to MSA to SoW to delivery for several clients in east coast, USA in retail, healthcare and manlog industry.
• Reduced the overall cost by 20% of the program for client by optimizing the resources.
• Implemented a Vendor performance Scorecard process (utilizes SLA's, KPI’s, System Availability)
• Reduced the overall cost by 20% of the program for client by optimizing the resources.
• Managing projects of overall budget of $25M
• Leading team of engineers across numerous locations including offshore and onshore.
• Act as the single point of contact and provide strategic direction and vision for the development and support teams and lead them in the right direction to work smarter and more efficient. Evaluate and recommend new technologies to enhance efficiency and increase communication between critical technology areas.
• Developed and revise project materials and maintains project documentation
• Provide numeric and graphic status reports and assist with presentation materials
• Recommend improvements in project deliverables and activities
• Providing leadership to the team and supported the SDLC cycle
• Participating in the leadership meetings and monitor progress
• Triage problem tickets. Lead daily problem resolution meetings ensuring high severity problems are worked through to completion within the defined service level agreement.
• Manage vendor defect tickets and coordinate external vendor testing and development schedules

Confidential

Program Manager

Responsibilities:

• Manage the day-to-day activities of multi-locational AMS, IMS, GSD and PC Services including scope, schedule, budget and project dependencies.
• Successfully implemented SAP Security Composite Role; Siebel Vertical enhancement, Data Sync, BPC Balance Sheet and CRM sales and marketing projects
• Prioritize project activities and ensure that client drivers and priorities are clearly understood and addressed. Actively track, identify, mitigate and minimize project risks.
• Track and monitor project issues to be resolved openly and quickly. Escalate to the appropriate management level when necessary.
• Weekly /bi-weekly and monthly reporting on project progress, budget, schedule & milestones, issues & risks.
• Actively lead, motivate, and challenge cross-functional teams.
• Facilitate project meetings with a published agenda and follow up with meeting minutes, actions and decisions.
• Develop relationships with key project stakeholders and ensure appropriate level of participation throughout project life cycle.
• Ensure that all the technology projects follow the standard SDLC procedures that are used in the management and deployment of projects.
• Undertakes strategy creation for contingency planning and risk mitigation.
• Responsible for planning and scheduling project goals, milestones and deliverable.
• Define requirements and plan the project life cycle deployment.
• Define resources for project and program implementation.
• Identify and solve project issues effectively.
• Oversee and direct the project engineering team and manage conflicts within the different groups. Perform team assessment and evaluations.
• Develops RFP (Requests for Proposals) for external services.
• Report the progress as well as the problems to management stakeholders.