SUMMARY

• Accomplished, results - driven Senior Project Manager with over 20 years of progressive real-world experience and leadership in facilitating Business and IT Projects.
• Delivers on time, on-budget project delivery including complex, large scale and global projects.
• Maintain continuous alignment of program scope with strategic business objectives, making recommendations to modify and improve the program when necessary.
• Committed to professionalism, highly organized, able to see the big picture while paying attention to small details.
• Creative problem solving and time management skills coupled with excellent communications skills.

AREAS OF EXPERTISE

• Project Management (End to End)
• JIRA, Confluence, Miro, MS Project, Visio, MS Office Suite
• Budget, Forecast & Cost Management
• RPA - Automation Anywhere
• IT Governance, Strategy and Planning
• Business Intelligence, Data Warehouse, AWS, DevOps
• Mergers & Acquisitions, Business Process Eng.
• Applications and Infrastructure Platforms Migrations
• Risk Management
• MS SQL SSIS/AS/RS, ETL, Data Modelling, Data Mapping
• Resource Management
• MS Dynamics GP, IBM Lotus Notes 8.5, ServiceNow
• Change Management
• E-Commerce, ERP/CRM, Oracle, Progress 4GL, FoxPro
• Vendor Management
• PlanView, SharePoint, COTS
• Team Management, Collaboration & Facilitation
• BPM, UML, XML, EDI, HTML, JavaScript, .NET
• Project Methodology - Waterfall and Agile
• TCP/IP/FTP/HTTP, HTTP Watch
• On / Offshore Development
• Secure Transport, Oracle RMS & AIP, WMS, SCM
• Business Analysis, Testing (SIT, UAT)
• QTest, HP-QC, Mercury Test Director
• MSA / NDA / RFI / RFP / RFS / SOW / CR
• Client Server, Web and Enterprise Applications

PROFESSIONAL EXPERIENCE

Senior Project Manager and Scrum Master

Confidential

Responsibilities:

• Manage vendor relationships for IT Commercial Analytics, from preparing Master Services Agreements, Non-Disclosures, contracts proposals, evaluations and assessments, Statement of Works to collaborating with Procurement to drive alignment and integrations of related activities
• Manage the entire Finance portfolio for IT Commercial Analytics by producing Budgets and Forecasts in consultation with the Business, post Goods Receipts, Accruals, tracking actuals, variances and prepare management reports. Responsible for Oversight and Analysis of Financials for medium to large sized projects for terms of 6 to 24 months and budgets from $250K to $14M
• Align and conform to Novartis ICE methodology - Responsible to build and maintain Level 3 project plans, Issues & Risks registers and project dependencies. Maintain and provide project control and track key deliverables ensuring scope and quality are met as per PMO processes and set business objectives
• Facilitate and lead 3 Scrum teams as Scrum Master
• Work closely with Project Owners in backlog management of migrations for 42 BI Applications, 17 BI Infrastructure Platforms and Data Migrations to Alcon Data Lake hosted on the AWS Cloud (Alcon Data Lake Framework & Technology was made up of Sub-systems built from AWS services that included Data Ingestion (Streamsets, SFTP, AWS Console etc.), Data Storage (S3 bit-buckets/Layers), Data Processing (Glue ETL), Data Catalog (Glue), Orchestration (Glue ETL, CloudWatch, StepFunction), Security (Encryption, Authentication etc.) and Data Provisioning (Athena, Alteryx, Tableau etc.)
• Facilitate Sprint Planning, Daily Scrums, Backlog Grooming, Stakeholder meetings, Demonstrations and Retrospectives
• Track and manage product backlog, burn down metrics, velocity, and task breakdown
• Maintain individual project Confluence space to include project information, store project documentations and reporting Sprint metrics and progress

Senior Project Manager

Confidential

Responsibilities:

• Gather requirements and design to show visual presentations for web pages interface design documenting through UX wireframes diagrams, Use Cases, Process and Data flows
• Develop project plans, identify activities and tasks, schedule and allocate resources; track and monitor progress of activities and ensure project milestones are achieved
• Manage project scope and changes to ensure the impact on schedule and cost is controlled
• Responsible to communicate and report status to GAP PMO Steering committee, executive management team and Board meetings on benefits, costs, issues, timelines, dependencies, risks and escalations
• Generated a 50% increase in earned ecommerce revenue from prior year, 35% increase page views, increased unique visitor traffic by 25% and engagement by 30% on successful delivery of the project
• Manage project teams, initiate and plan AWNextGen project scope, tasks, resources and work with vendors to identify business and technical requirements

Group Manger / RPA Program Manager

Confidential

Responsibilities:

• Leadership and Strategic Governance - Take a leading role in the RPA Program and engage with key stakeholders to align executive support and establish the Center of Excellence (CoE) to serve as the governance function for the RPA Program
• Establish RPA processes, guidelines, and standards to support the people and technology components
• Work with vendors within AT&T enterprise on required infrastructure for RPA Bot building and release to production environment
• Establish and set up AT&T global RPA Centers in Slovakia (Europe), UK, India, Puerto Rico and coordinate support across teams
• Resource Management - Hire and allocate resources to activities, manage RPA developers, Business Analysts, Automation Architects and Engineers teams across global RPA centers, by assigning opportunities to script, review progress and deliverables
• Define project scope, develop project plans, schedule the activities, execute, monitor and track progress
• Manage the full End-to-End Process to build Bots following RDLC methodology (RPA Development Life Cycle) from Ideation, Analyze & Design, Build & Test, QA & Deploy to Operation & Maintenance
• Manage RPA Developers, Business Analysts and Architect teams with Automation development activities from identifying RPA opportunities (use case), documenting processes, estimating the benefits for Automation, Capturing “As-Is” and “To-Be” requirements, Designing of automation, Build and test the Bot, complete production readiness, verifying infrastructure setup and Migrating the Bots to production (internal cloud virtual environment), including monitoring Bot performance and maintenance in production
• Create multi-tiered training programs to help operations teams learn the skills and build Bots, become change agents in AT&T organizations and champions for RPA
• Risk & Issue Management - Identify project risks and issues, plan on risk mitigation and contingency plan
• Change Management - Manage all changes to Bots and follow due process to validate required changes
• Communicate program and project status reports to senior executives (VPs & AVPs), progress updates to Directors on issues, risks and changes to scope