SUMMARY

• An experienced Scrum Master with over 5 years of supporting and guiding Scrum teams to organizational goals, implementing and monitoring software development process and reporting to senior managers on project progress.
• A good mastery of the Scrum framework and a deep understanding of Agile methodology with ability to facilitate Agile discussions to arrive at Agile Best Practices for the organization’s growth.
• Expert using tools like JIRA and Confluence, with some knowledge of RALLY and TFS respectively.
• A well experienced facilitator of all Scrum events, with a good track record of conflict management/resolution.
• Strong communication, analysis, interpersonal, and conflict management skills.

TECHNICAL SKILLS

• Leadership & Mentoring teams
• Process Improvements
• Program Increment (PI)
• Team Agile Coaching (Onshore, offshore and near - shore)
• Training at team level
• SAFe Scrum Master
• Scrum
• Kanban
• Agile Tooling ( JIRA, Confluence)
• Project Management

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

• Experienced facilitating Scrum events like Sprint Planning, Daily Scrum, Sprint Review (Demo) and Sprint Retrospective respectively. Also facilitated Refinement sessions for Product Backlog Grooming.
• Expert facilitating sprint retrospective events by creating an environment where problems can be raised without fear of blame, retribution, or being judged, with emphasis of problem solving.
• Ability to identify areas of improvement in Software and Product Development process to increase work productivity and efficiency.
• Expert individual focused in empowering scrum teams to Self-Organization and coaching the teams to a level of maturity where they can function independently.
• A coach to the Product Owner, ensuring that the Product Owner understands the Scrum processes and is able to fully maximize the Product Backlog in order to achieve the best value, with main aim to satisfy the Business Owner/Customers.
• Experienced in identifying impediments among team members and suggesting different approaches to remove those impediments.
• Experienced managing projects using Agile tools like Atlassian JIRA, Confluence with some knowledge on RALLY and TFS tools.
• Wide experience in facilitating the preparation and planning of iterations by establishing Agile estimation practices (Planning Poker) and calculating team capacity.
• Coached organizations and teams on Agile values and principles (Agile Manifesto) and advising them on Agile Best Practices, while using Scrum to solve their problems.
• Good track record building a productive environment where team members own the product and enjoy working on it, by encouraging and motivating them and also praising them at the end of each sprint for a job well done.
• Enjoy working in an environment where I am the point of contact for external communications with customers and stakeholder

Confidential

Scrum Master

Responsibilities:

• Expert in creating Sprints for all Iterations and developing a roadmap for all scrum teams and across the organization.
• Has been able to coach and mentor team members who are new to Agile and helping to teach them Agile and helping to ease their transition from Waterfall by giving them Agile fundamental training.
• Deep mastery of the Scrum Framework and facilitated Scrum Events such as Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• Supported Cross- Functional and teams while coaching and mentoring them to Self-organization and maturity.
• Highly motivated my teams by creating team dynamics and worked actively to boost good communication and collaboration, thereby achieving high performing teams.
• Coached Product Owners to create and maintain healthy Product Backlog assisting during Refinement session to groom the Backlog and get User Stories ready for execution.
• Expert in guiding and supporting teams and facilitations to be able to reach a decision and helping to implement team’s decisions.
• Assisted my Scrum teams to identify impediments and helped them resolve and remove all impediments hindering the progress of work.
• Experience in Agile frameworks like Scrum and Kanban, with good knowledge of Scale Agile framework like SAFe.
• Tracking project dependencies outside of the project team’s control and escalating issues as necessary to appropriate quarters.
• Experienced working with co-located, distributed, and offshore teams. And experienced in resolving challenges faced while working with offshore teams.

Confidential

Database Administrator

Responsibilities:

• Perform health check on all SQL server databases and implement Microsoft best practice.
• Ensure appropriate maintenance including database consistence check, index optimized, statistics and backups
• Install and configure new instances of SQL server instances
• Build and configured Windows fail-over clusters for HA solutions
• Set up and monitor Always-On availability groups
• Install windows and SQL server patches
• Perform Server decommissioning
• Maintain database security (users, logins and encryption)
• Task Automation using SQL server agent
• Administer database backups using both SQL server and third party tools
• Perform database refreshes
• Upgrade from SQL Server 2008 to SQL 2016 and 2017
• Performance Tuning and query optimization using inbuilt tools and 3 rd party tools
• Document database processes
• Interact with developers, application developers and project manager
• Facilitate scrum events
• Prioritize, monitor and remove impediments to improve team performance
• Works with PO to prioritize and reprioritize backlog into sprints/releases to align with business needs.
• Tracks team’s progress, including daily burn down chart, velocity and release forecasting.
• Collaborates with various teams to create Proof of Concept (POC) and help scrum teams to translate POC into usable features.
• Help teams to identify risks and impediments to sprint goals and proposed solutions to address them quickly and efficiently
• Contribute to product roadmap planning, project scheduling and release management