Senior Project Manager Resume

SUMMARY

Strong IT Executive who has functioned in every role within an IT organization.
Ran a multi million dollar niche IT services firm for many years, with sales, marketing, delivery, governance responsibilities.
International experience managing cross functional, geographically dispersed teams including offshore development.

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager

Responsibilities:

Delivered projects for domestic and international travel customers.
Implemented Qantas Departure Control System (DCS), a $2.4M, year long implementation project using 20+ developers was delivered on time, on budget, to customer’s satisfaction.
Managed full project life cycle.
Involved implementing British Airways DCS at Qantas
Managed a split group of developers in Norwalk, CT, and Sydney Australia
Took over Indian Airlines Reservation System project, implemented strategy to manage requirement creep and drove project to completion
Customer kept expanding the requirements. Customer was withholding payment, and previous management had accepted customer requests outside of scope in hopes of securing payment.
Tightened up the acceptance requirements, held fast on deliverables
Identified customer want, negotiated end to project in return to fulfilling that want
Delivered support and maintenance and project based services for Avianca, Columbia’s flag carrier, over a 20 year period
Managed full project life cycle.
Migrated ACES, a regional carrier, from a hosted provider to Avianca’s core system
Included data migration. Performed data analysis, wrote suite of programs to translate records to Avianca format.
Included process engineering. Included end user training
Planned migration. This included multiple rehearsals, including fallback rehearsals
Performed migration in close to real time.
Developed E - Ticketing for Avianca using edifact.
Managed full project life cycle.
Developed, implemented internal database for e-ticketing.
Developed, implemented APIs to access database
Both internally, and access externally from other carriers
Developed, implemented processes to use database.
Migrated Avianca from internal system to SaaS provider.
Included data migration. Performed data analysis, wrote suite of programs to translate records to SaaS provider format.
Planned migration. This included multiple rehearsals, including fallbacks
Performed migration in close to real time.

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