SUMMARY

• Customer First” been my objective and key which has equipped strength in me to achieve success.
• 26 years of seasoned experience in Information Technology, worked on several different roles and all aspects of Project Lifecycle.
• Over 18 years of valuable experience in managing medium to large scale Programs, Projects and Product Development.
• Hands on cloud solution design, architecture and development of accelerated Digital Banking delivery on low code application development platform comprise of Microservices/API for our customers in North America.
• Growing from being a ground up developer and an architect, I’m able to supplement my technical skills to my leadership strengths enabling customer success.
• Demonstrated ability to roll up sleeves and get the job done.
• Accountable for end to end Program/Project lifecycle, Issues/Risk Management, Requirements Management, Customer Management and Customer success.
• Experienced working with all phases and gates of Program/Project lifecycle in Waterfall and Agile methodologies (Confluence & JIRA).
• Extensive experience in hiring, program/project financials, procurement management, vendor governance, invoicing, expense management and reporting.
• Experienced working with fast - paced, cross-functional, virtual/geographically distributed teams.
• Ability to proactively assess and mitigate risks.
• Experienced in tracking and reporting Financials, program /portfolio status to C-suite.
• Believe in learning from challenges and failures.

TECHNICAL SKILLS

• Amazon Web Services (AWS), DevOps, Cloud, Microservices, API, Salesforce, Cognos BI, Apache Hadoop, Hive, Cassandra, Microsoft SharePoint, Microsoft Office
• Microsoft Project, Microsoft VISIO, REST, SOAP, JSON, API, Microsoft .NET, C#, NUnit, HTML5, CSS, Datical, Jenkins, JIRA, Confluence, GitHub, Selenium, Oracle
• SQL Server, Sybase, Visual Basic, PowerBuilder, Crystal Reports, TIBCO, PeopleSoft, Ariba, SAP, Citrix, HP Portfolio & Project Management (PPM), SQL
• Windows, Mac OS, DHCP, DNS, LDAP/Active Directory, TCP/IP, SOA, Distributed Systems, Client Server, Mainframe, AS/400, Lotus Notes.

PROFESSIONAL EXPERIENCE

Confidential

Technical Program Manager

Responsibilities:

• Responsible for delivering Kony DBX® that enables Digital Banking Transformation / improved Digital experience for Bank and Credit unions.
• Kony DBX® offers rich, intuitive, omni-channel, scalable, robust, secure, fault-tolerant, low-code (build once deploy anywhere) solution hosted on multi-tenant AWS cloud platform, designed on MVC2 / SOA framework and enables Micro-services / APIs / JSON / SOAP based integration with numerous partner solutions, complemented by robust Messaging and KPI Analytics engine.
• Accountability for Program execution, Financial management & Reporting, customer success, KPI, Risk and Stakeholder Governance.
• Establish strategic approach in managing external dependencies aligning to Program objective which is a key risk and a critical success factor.
• Ensure successful Program delivery with aggressive Go-to-Market schedule and collaborating with distributed cross-functional and engineering teams.
• Agile delivery, program progress tracking, defects and release management and collaboration made possible by toolsets such as Confluence/JIRA, GitHub, Slack, Microsoft Teams and SharePoint.

Confidential, Houston, TX

Technical Program Manager

Responsibilities:

• Achieved execution efficiency and overall cost savings by 20% by meticulous planning and strong technical program management expertise driving vendor governance and solution design.
• Adopted Agile delivery methodology and performed all scrum ceremonies.
• Track project progress in Confluence and JIRA and managed team collaboration using Microsoft SharePoint.
• Administered stakeholder expectations to ensure the progress is on course and aligned to business objective at all times.
• Accountable for effective collaboration with all key stakeholders encompassing business, IT, Vendors, QA, Change Management and Release management, Legal, Security & Compliance and Global Sourcing.
• Responsible for Program level executive reporting to track financial.

Technical Program Delivery Manager

Responsibilities:

• On time delivery of $45MM Executive office funded Department of Labor’s regulatory rule implementation program for Life & Retirement IT application portfolio, to comply with the objective of brokers to act in the best interests of their clients in ERISA Plans and IRAs.
• Improved Program delivery efficiency within 4 months from the start, adapting to coordinated release management for common application changes.
• Adopted coordinated deployment strategy which resulted in overall deployment efficiency and eliminated 40% of rework effort and associated cost savings.
• Managed the program in a highly aggressive regulatory driven target in global delivery model. The program entails 12 functional Project work streams spanning 100+ releases using Agile/Scrum/DevOps methodologies and cloud (AWS), BI and Data warehouse solutions such as micro-services, Cognos and distributed systems framework.
• Orchestrated execution in overseeing 200+ strong team geographically distributed between Houston, New York, India and Manila, including employees and 12 vendor partners.
• Managed capacity, Financial Planning and Tracking using HP PPM (Portfolio and Project Management) Tool.
• Responsible for detailed financial tracking and reporting and Vendor Governance for 12 partners.