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Senior Technical Project Manager Resume

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PROFESSIONAL EXPERIENCE

Confidential

Senior Technical Project Manager

Responsibilities:

  • Performed responsibilities of a Business Analyst by collecting and documenting requirements, processes, and workflows Made recommendations for rollout of features.
  • Formulating 3 - year plan to migrate SharePoint 2010 to O365 across the company, in a phased approach.
  • Utilizing strong change management, risk management, and follow up skills, managed the Initiation Phase of ADP Global Payroll and Timekeeping cloud implementations in multiple countries, gathering requirements and coordinating with dual payroll and finance teams in addition to ADP Partners and PMs.
  • Overseeing supplemental enhancements to Kronos, and other small projects.
  • Implemented Safe share for Gov to enable ITAR document sharing in a secure environment with external users.
  • Responsible for all project budgets, resource coordination, dependencies, schedules, and plans.
  • Created PM Forum to build processes and templates within the PMO.
  • Environment: Smartsheet, MS Office Suite, BMC Remedy

Confidential

PMO Manager

Responsibilities:

  • Worked on building a US PMO office for Start-Up Credit Card Payment Processing platform in a managed services firm to accommodate growth in North America.
  • Initiated project management standards, templates, and practices providing training to a small staff.
  • Working with development team in Malta, Europe throughout implementation process to deliver enhancements.
  • Environment: MS Project, Confluence, Jira, Gmail

Confidential

Senior Project Manager

Responsibilities:

  • Managed projects in Risk Strategy and Operations areas for Collections, Fraud, Disputes, and AML, including the creation of milestone-based plans, identifying interdependencies and integration points across multiple workstreams
  • Worked closely with Business Analyst to obtain requirements and build future processes.
  • Assisted in evaluating Confidential systems for long term strategic fit
  • Partnered with Confidential Project Managers in requirements gathering, authoring user stories, facilitating risks, issues, data controls, and data definition documentation
  • Managed project for Communication Redesign of Collection Letters and Emails working with Creative Group, facilitating selection of printer, and coordinating technical configuration updates
  • Environment: MS Project, SharePoint, Confluence, Service Now, Agile, Office Suite, Vendor Application Centric

Confidential

Senior Technical Project Manager

Responsibilities:

  • Facilitated moving O365 from Government Tenant to Enterprise Tenant License
  • Migration of SharePoint OnPrem to Cloud, including development of security policies and procedures, and transforming content data into a metadata tagging structure, rebranding of the Airport’s Intranet to improve user adoption and experience
  • Implemented B2B and B2C Azure authentication capability so that partner organizations can access DEN resources, including City and County of Denver, providing authentication interface enabling consumers to use existing Login information via Identity Providers
  • Environment: Project Web Application (PWA), SharePoint, Service Now, Azure, Waterfall, O365

Confidential

Senior Manager

Responsibilities:

  • Within AML Governance Unit, responsible for oversight and tracking of audit and exam findings identified by the OCC, FRB, Internal Audit, and other internal sources for the Anti-Money Laundering Business Unit by facilitating tasks and managing corrective action plans
  • Collected and prepared artifacts to show completion of a finding and presented to senior management for approval
  • Ensured proactive collaboration between business and technical partners to ensure adherence to all requirements and timelines; improved and helped maintain positive team relationships
  • Utilized a variety of tools for Compliance, Audit, and internal AML Governance tracking and reporting of issues
  • Recommended new tools for better tracking and oversight; proactive in identifying and implementing process improvements that could ensure efficiencies
  • Project Management and counseling across organization of Risk Assessment annual process
  • Facilitated AML Working Group, Councils, and other meetings when coordination across teams was needed
  • Environment: Office Suite, Actimize, Archer

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