Senior Product Analyst/Project Manager Resume

SUMMARY

I'm a Senior Analyst/Project Manager with 10+ years of in - depth experience in Agile Processes, Scrum, Requirements Gathering, Product Implementation, Relationship Management, Problem Solving, and Data Analysis.
Customer first mentality with a proven record of successfully delivering products from inception to launch, keeping an eye on the big picture while paying attention to detail.
Certified PMP and Scrum Master, with additional certifications in Project Management.

PROFESSIONAL EXPERIENCE

Senior Product Analyst/Project Manager

Confidential

Responsibilities:

Managing product development, testing and validation, and maintenance of more than 15 products using various tools like Excel, XML, SQL, VBA, JIRA, and GitLab
Lead Project Manager on projects and enhancements for one of our biggest clients
Taking projects from original concept through final implementation and release collaborating with internal resources and clients, using an Agile approach
Developing technical documentation and data dictionaries to account for product changes
Developing user stories and epics for all projects
Developing the project plan including all interdependencies and overseeing the day-to-day activities for multiple projects and reporting of all deliverables
High level coordination with various stakeholders about critical product changes and releases
Identifying, documenting, managing, and resolving issues and all changes to scope and/or schedule with project core teams and key stakeholders
Collaborating with and assisting the Program Delivery, DevOps, and Underwriting teams on new product launches
Developing comprehensive Excel models that contain the Rating Structure of ICG’s clients

CRG Analyst /Project Manager

Confidential - Cleveland, Ohio

Responsibilities:

Led departmental projects designed to improve overall customer experience, which helped PGR become a leader in the Comparison Rating market
Gathered and documented business requirements based on competitor rate filings (Allstate, State Farm) and programmed changes using a proprietary rates tool called XR
Analyzed business requirements and transferred the same knowledge to the QA & Development team
Facilitated Daily Status Update meetings with other BAs to obtain project updates and make a note of any impediments
Presented Allstate’s results, marketing strategy, and SWOT analysis using PowerPoint at colloquiums that were attended by several PGR leaders and managers
Led Cross-functional meetings with other Subject Matter Experts to discuss Competitor presentations
Facilitated Requirements Review and Status Update meetings with an off-site Development Team
Led initiative to improve list of vehicle symbols every year resulting in increased efficiency

Pricing Analyst

Confidential - Cleveland, Ohio

Responsibilities:

Completed complex rate level Indication analyses in Excel, and discussed these with the PMs
Provided input to state Product Managers on potential pricing action
Performed several peer reviews and assisted in the mentoring of newer Pricing Analysts