Sr. Associate Managed Services Resume

SUMMARY

Analytical thinker who is able to balance multiple and sometimes conflicting priorities. Proven effective leader, manager, and supervisor in high pressure and stressful professional environments. Strong work ethic and task oriented with focus on quality and service. Exceptional problem solving skills and analytical skills, strong Microsoft Office experience and interpersonal skills. An inquisitive person and an excellent judge of character.
Quickly became a trustworthy manager and earned a reputation for maintaining a positive attitude and producing high - quality work.
Proficient in MS Office Suite (specifically Outlook, Word, Excel (VLOOKUP and SUMIF) and Power Point), working knowledge of InDesign
Database Management/Oracle 11g: SQL
Certifying data against client documentation daily to ensure accuracy of information, making corrections as needed.
Preparing daily, monthly, quarterly, and annual client and trade specific reports in various formats, including Excel.
Interfacing with client contacts through email correspondence and verbal communication.
Conducting reviews of transactions and processes routinely to make recommendations on improvements.
Maintaining proper record keeping in both electronic and hardcopy formats.
Assisting with internal spot checks and preparation for on-site visits by stakeholders and government agencies.
Installed, configured, and upgraded operation systems & software using standard business & administrative packages

PROFESSIONAL EXPERIENCE

Confidential

Sr. Associate Managed Services

Responsibilities:

Operating and effectively utilizing client and company software systems.
Certifying data against client documentation daily to ensure accuracy of information, making corrections as needed.
Ensuring forms and reports necessary for operations are submitted timely and accurately to various entities, including U.S. Customs and Border Protection.
Preparing daily, monthly, quarterly, and annual client and trade specific reports in various formats, including Excel.
Interfacing with client contacts through email correspondence and verbal communication.
Conducting reviews of transactions and processes routinely to make recommendations on improvements.
Maintaining proper record keeping in both electronic and hardcopy formats.
Routinely updating and reporting to supervisor concerning activities related to the client project.
Assisting with internal spot checks and preparation for on-site visits by stakeholders and government agencies.
Training team members on projects and systems procedures.

Confidential

Associate Managed Services

Responsibilities:

Operating and effectively utilizing client and company software systems.
Certifying data against client documentation daily to ensure accuracy of information, making corrections as needed.
Ensuring forms and reports necessary for operations are submitted timely and accurately to various entities, including U.S. Customs and Border Protection.
Preparing daily, monthly, quarterly, and annual client and trade specific reports in various formats, including Excel.
Interfacing with client contacts through email correspondence and verbal communication.
Conducting reviews of transactions and processes routinely to make recommendations on improvements.
Maintaining proper record keeping in both electronic and hardcopy formats.
Routinely updating and reporting to supervisor concerning activities related to the client project.
Training team members on projects and systems procedures.

Confidential

Production Manager

Responsibilities:

Directs, plans, supervises, and implements marketing programs. Designs cost effective advertising and marketing programs.
Direct and coordinate production, processing, distribution, and marketing activities
Prepare staff work schedules and assign specific duties
Initiate or coordinate inventory or cost control programs
Analyzed inventory usage reports to avoid backordering