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Software Engineer(application Sme, Scrum Master) Resume


  • Over 17 years of experience of working in design, development and implementation of processes to build data warehouse, data marts systems, application migration projects
  • Expertise in working with business to gather requirements and translating to technical solutions
  • Managing/working with onsite/offshore resources in both development and support tasks
  • Expertise in understanding end to end data flow in applications and resolving issues
  • Experience working in Customer Loyalty, Retail/Dotcom Marketing and Campaign Management, Coupon management functional domains
  • Dedicated individual with excellent communication skills
  • Last 3 years working in Scrum Master role


  • Data governance/process flows
  • Application development
  • Software Development Lifecycle (SDLC)
  • Testing, QA, Documentation
  • Offshore Development operations
  • Release Management
  • Teamwork and Leadership


Databases: Oracle, DB2, Teradata, PostgreSQL, Hadoop (Hortonworks)

Systems: Windows, Unix, Linux, Dos

Languages: Sql, Pl/Sql, Shell scripting, C, Perl, Xml, Sas

Methodologies: Agile, Waterfall

Source control: Starteam, Visual Source Safe, Bitbucket

Tools: Toad Data point, Syncsort, Abinitio, Informatica, Tidal scheduler, DB2/Teradata IDEAtlassian Jira/Confluence, Hive, Soap UI, Postman, SAS Campaign Studio, Splunk



Software Engineer (Application SME, Scrum Master)


  • As a technical product owner, Scrum master for customer loyalty and adcost application worked with business, other product owners in quarterly PI planning sessions to gather asks, set dependencies
  • Responsible for creating Jira backlog stories and updating the details
  • Responsible for setting up grooming session for biweekly sprints, moving stories from product backlog to current sprint, leading daily scrum meeting
  • Setting up sprint review and retrospective meeting. Assisting in removing impediments
  • Attended scrum of scrum meetings for enterprise projects with dependency on our application
  • Responsible for setting and facilitating bi - weekly meeting with business for update on priority tasks
  • Meeting with product owners to understand, discuss and capture the requirements in Jira stories
  • Responsible for ensuring testing/uat of features, enhancements are completed by business
  • Responsible for getting approvals from senior leadership per the change management process for production release
  • Responsible for using private cloud interface to setup new application, web, database servers
  • Responsible for completing technical analysis/consumer impact/context diagrams for migrating legacy coupon validation platform on AS400/Soap based service to PostgreSQL/Rest Api based platform
  • Subject matter expert (SME) for customer loyalty program functionality, Oracle/shell script/Tidal processes. Ownership of enhancing .NET offer management application and Java based loyalty website
  • Responsible for designing the process flows, developing codebase with resources to process inbound data from different data sources for product, sales, customer, email opt in/opt out, customer loyalty, coupon to be sent to Optimove campaign platform for email trigger campaigns

Confidential, Framingham, MA

Principal Software Engineer (Application SME, Scrum Master)


  • Responsible for attending quarterly PI planning sessions to capture business, other product owner’s ask’s for customer loyalty and adcost application
  • Responsible for ensuring the Jira stories are updated with accurate details, acceptance criteria
  • Responsible for prioritizing stories in the backlog per the business needs
  • Responsible for setting up and driving daily scrum meetings with development and support team
  • Setting up sprint review and retrospective meeting. Assisting in removing impediments
  • Meeting with business to discuss upcoming initiatives as well as address concerns
  • Working with senior development manager to be aligned with the production releases
  • Designed, developed working with offshore team, critical application for customer sales attribution, campaign/promotion/response creation/capture. Used Abinitio, Informatica, Perl, Teradata tpt/command line tools, procedures/functions/sql and shell scripts.
  • Responsible for SAS environment used to deploy and schedule sas model execution created by modelers
  • Application lead for migration of marketing data mart application from Oracle to DB2 platform working with on site and vendor resources.

Confidential, Framingham, MA

Principal Programmer Analyst


  • Responsible for application changes/testing for migration from DB2 to Teradata platform
  • Developed business process models of AS-IS and TO-BE state to replace the legacy marketing system, discussed the same with business to identify gaps and understand the requirements
  • Derived functional requirements and specifications using Use-Case methodology
  • Conducted JAD/ JAR sessions with business and technical teams for the business artifacts
  • Reviewed technical approach and design documents to validate conformance with business needs
  • Subject matter expert for modules/functional areas in the system
  • Responsible for performance tuning of critical processes
  • Responsible for production process schedule design, providing expertise in resolving production issues to offshore support team

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