Sr. Business Analyst/Scrum Master Resume

TECHNICAL AND SOFT SKILLS:

Programming Languages and Tools: SQL, Python, HTML, CSS, Microsoft Excel, Jira, AWS, Microsoft Projects, Tableau, Visio, Asana, Google Cloud, Azure, PowerBI, SAP S/4 HANA

Frameworks and Interpersonal: Product Strategy, Collaboration, Leadership, A/B Testing, Data analysis, Stakeholder engagement, Feature Selection, Process Improvement, Agile, Scrum

WORK EXPERIENCE:

Confidential

Sr. Business Analyst/Scrum Master

Responsibilities:

Collaborated with customers for Requirements Gathering through user interviews; translated business requirements into BRD, product backlog, epics, user stories and acceptance criteria
Prioritized feature selection regarding complex business problems into “must haves” and “nice to haves”, helped identify SaaS based MVPs while maximizing customer value and interests
Defined a compelling enterprise roadmap based on customer needs and strategic opportunities; handled project plans and managed complex migrations and integrations; launched a cross - platform enterprise product which improved enterprise operations efficiency by 20%
Incorporated user feedback to improve upon product usability and performance; coordinated QA analysis by Integration and User Acceptance Testing; lessened production issues by 10%
Extracted data using SQL and analyzed insights in Tableau dashboards; created clarity of Key Performance Indicators; led to optimization of supply chain and identification of growth areas
Facilitated coordination between technical development, quality and business analytics teams across Europe and India; resulted in reduced defect count by 20% and timely project execution
Trained and mentored new associates, shared best practices and assisted in creating user guides and release notes; led to reduced effort-days towards repeat information reviews by 10%

Confidential

Product Analyst

Responsibilities:

Cleansed location data from Google Maps for one of the biggest beverage clients; downsized data budget by 75%; created a reliable in-house training database for location prediction
Predicted new locations of business expansion using R; projected a future business of $62M

Confidential

Product Marketing Intern

Responsibilities:

Ideated, planned and implemented a city-specific Emergency Contacts Android App utilizing Agile methodology; drafted sales plan for a metro city; downloads exceeded 10,000 in two weeks

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