SUMMARY

• A result driven professional with twelve plus years of experience in IT industry with comprehensive skills in software testing, mobile testing, native app testing, hybrid app testing, test documentation, test execution, defect reporting & tracking and Software development.
• Exposure to Agile software development methodology. Worked in an Agile development process and participated in all the activities like user story reviews, test case designing, test execution, defect reporting & tracking in multiple iterations and sprint cycles
• Experience in facilitating daily scrum, Sprint planning, sprint demo and retro meetings
• Well versed with all types of testing and actively involved in all the phases of software development life cycle.
• Hands on experience with strategic Test Management and documentations like reviewing Test Plans, Detailed Test Cases, collection of the required Test Data and reporting of Test Results.
• Experience in managing customer expectations and building relations through high quality support, delivery and commitments.
• Close Interactions with client for obtaining their specific requirement, finalization of design specifications and paramters
• Well versed and proficient working on testing mobile applications both native and hybrid applications on both iOS and Android platforms.
• Hands on experience working in all phases of SDLC and performing various tests like Smoke testing, sanity testing, Functional testing, Back End testing, Regression testing, User acceptance testing, browser Compatibility testing, and Analytics testing through Charles Proxy Log
• Extensively used Jira, Mercury Quality Center for comprehensive test cases, execution of test cases and management of test results and defect reporting/tracking.
• Performed business functionality and usability testing on mobile devices like iPhone, iPad and Android devices.
• Experience working with databases and writing SQL queries.
• Possess good communication skills, self - motivated, task oriented and quick learner at new technologies with excellent document writing skills.
• Well versed in handling complex projects in eCommerce applications with leadership responsibilities and managing both onsite and offshore teams.
• Extensive experience in analytics testing using omniture and localytics tags.
• Strong problem-solving skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs

TECHNICAL SKILLS

Operating systems: Windows, iOS, Android

Browsers: IE, Firefox, Google Chrome, Safari, Edge

Database: SQL

Tools: used: Atlassian Jira, SVN, VSS, Deep Trawl, Firebug, Roboform TeamSite, Charles Proxy, OmniBug, Postman, Localytics, New Relic, Rational, Omniture, Adobe Experience Manager, LoadStorm, Wave, Sortsite, HP-Mercury Quality Center, Quick Test Professional, VersionOne, BrowserStack

Language familiarity: HTML, Java, JSP, VBScript, JavaScript, JSON, XML

Domain experience: Retail eCommerce Banking, Manufacturing

PROFESSIONAL EXPERIENCE

Confidential

Business Line Tester/User Acceptance Tester

Responsibilities:

• Participate in daily scrums, sprint planning, sprint demos and retro meetings
• Work closely with the Business line and product owners to understand the requirements specifications
• Close interaction with the UX team to ensure the mockups and wireframes matches to the requirements
• Interact with the development team to fill in the gaps
• Creation of feature test cases, user acceptance test cases and product validation smoke test cases
• Exeution of the test cases on the test environments and production environment
• Perform end to end testing ensuring the application matches to the design specifications and functional requirements
• Perform the user acceptance testing from the Business line perspective
• Creating defects, tracking their status and retesting them
• Perform regression testing
• Create test data setup for the U.S. Bank partner testing and support the partner testing
• Perform accessability testing using the screen reader and keypad only
• Creating browser strategy test plans to ensure coverage on different browsers and mobile devices
• Testing the functionality on real mobile devices (both iOS and Android)

Confidential

QA Consultant

Responsibilities:

• Complete responsibility of all the QA activities for Greendot and Walmart Money Card project weekly releases
• Development and execution of the test cases for stories in Jira
• Creation of test plans/test cases across multiple browsers and devices
• Work directly with back and front-end development teams to perform smoke testing, regression testing, defect documentation, fixing and tracking
• Creating defects, tracking their status and retesting them
• Provide feedback to the project managers with the feedback on the test progress
• Actively participate in the sprint planning meetings
• Perform accessibility testing (keypad only and screen reader)
• Running WAVE and Sortsite tools to access and provide feedback on the WCAG complainace of the site (A and AA compliance).
• Perform accessability testing using the screen reader and keypad only
• Adapt the test cases to the changing requirements-based iterative development lifecycle and client feedback
• Running of the automation tools for regression testing for Greendot site
• Help the content manager with the content changes in AEM
• Actively participate in setting up the processes with the team for defect tracking, ticket assignments and updating environment
• Manual and Automation test execution, attention to details during all test execution, verification of the functionality, usability and all other coverage areas
• Work across in multipe projects like Walmart Money Card, GreenDot, Confidential
• Running the performance test tools like loadStorm and Webtest for the major releases

Confidential

Senior Mobile App Tester

Responsibilities:

• Complete ownership of the QA for new features and maintenance of the mobile applications for Confidential & Beyond- US - Buy Buy Baby, Confidential & Beyond- Canada on both iOS and Android platforms.
• Complete responsibility for QA on various features for the iPAD App- this included smoke and sanity testing on every build, creating the test cases and test data, feature/functional testing of all the features, regression testing of the features on the mobile devices
• Responsible for timely QA delivery of Native Apps for Canadian business, thus adding additional revenue stream and providing the best experience to manage registries for the Canadian registrants.
• I had complete ownership of QA for the new Registry experience across all digital channels for customers to build and manage Registries which is the core of Confidential & Beyond business. 70% of the total registry adds on a Mobile device now happen on the Mobile App channel.
• Responsible for testing new features on the Mobile App- Idea Board, Pack & Hold Services, Registry redesign, Registry Item replacement
• Creating test scenarios, test cases and test data as per the stories provided by the BA
• Testing both the hybrid and native features of the app on the iOS and Android devices using the stories provided by the BA
• Participation in the daily scrum and triage meetings
• Logging, tracking and retesting the defects in JIRA.
• Performing the sanity requests for the app on different test environments
• Performing Regression testing of all the existing features for all the new releases
• Using Charles log to perform the analytics testing using Omniture tags, tracking the variables and events fired and capturing the details
• Coordinating with the developers, BAs, offshore team and product manager
• Creating test push notifications through localytics and testing them for my offers, registries and Cart
• Checking the new relic crash logs and provide information to the developers for better understanding
• Worked on the A/B testing for several features such as home page redesign, PLP filters
• Responsible for all the QA activities for re-platform of the Mobile Apps. The App rating was increased from 2 star to 5 stars. The team achieved 223% revenue growth in two years of the Native IOS and Android App launch.
• Daily coordination with the offshore teams