Program Manager Resume
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Secaucus, NJ
PROFESSIONAL SUMMARY:
- 15 years in the software industry and involved in all stages of Software Development Life Cycle (SDLC) such as Analysis, Requirements Gathering, Design, Development, Application Integration, Testing, Release and Support.
- 12 + years project management and program management experience in Agile, Waterfall, Kanban, Spiral and Iterative environments and managed multiple projects simultaneously driven them to closure in timely manner and within budget.
- Experienced AWS cloud environments - migrating data, building applications, deploying and scaling applications.
- Well experienced in working with a PMO enforcing structure, processes, procedures and clear guidelines regarding project management principles. Very fast in adapting to the PMO processes and helping in refining and fine tuning for the better.
- Proficient in Big data, SAAS, DAAS, PAAS, Cloud computing, Mobile, Web and Standalone platforms.
- Hands on experience project scoping, budgeting, resource management, timelines management, reporting and delivery.
- Well Versed in MS Project, Clarity, Jira, SharePoint, Visio, Wiki tools for developing project plans,tracking progress, managing resources usage, maintaining project documents etc.
- Implemented efficient processes to track daily progress from all teams and report it clearly to senior management
- Implemented easy documentation of business cases, business requirements, technical requirements,project plans, defect report, cutover plans, rollout plans using well defined templates
- Implemented resource management using excel for efficient tracking of resource bandwidth for teams
- Hired interns and freshers to manage smaller projects to save costs for the company
- Developed very easy and simple materials for new hires to get up to speed very fast on the project and PMO processes
- Implemented charts and flows for team to understand and follow process to save time and money
- Developed clear communication plan encompassing all IT, business and external stakeholders
PROFESSIONAL EXPERIENCE:
Program Manager
Confidential, Secaucus, NJ
Responsibilities:
- Managed the Aurus payment migration project from end to end involving development of new payment artifacts, API integrations, SDK integrations, iFrame integrations, VPN tunneling, security components etc.
- Managed the Migration of big data from on premise server to cloud. Worked with tech teams to create AWS architectural blueprint, design reviews and POC to maintain AWS cloud infrastructure in optical configuration from technical and budgetary perspective
- Managed in the develop and implementation of AWS cloudformation to provision enterprise environment: s, to ensure repeatable, sustainable AWS infrastructure is effectively managed
- Worked closely with Cloud ops teams, Cloud security teams to design solutions through the full life cycle from conception to market.
- Managed SaaS migration of the CRM and Sales Audit applications into the AWS Cloud platform.
- Managed the Aptos One mobile POS project - from development to deployment in stores.
- Expert in JIRA for creating projects, tracking user stories, tracking defects and running daily reports for the stakeholders
Program Manager
Confidential, Secaucus, NJ
Responsibilities:
- Managed the stores systems developments and deployments for Contactless payments, Migration of big data, Tokenization,BOPIS (Buy online, Pickup at Store), Ship from Store, Bit9 Upgrade, WAN upgrade, Mobile POS deployments, Personalization, New rewards implementation, PLM implementation, Mac server upgrade.
- Implemented new Rewards program with Brierley and migrated the customer data from local home grown application to vendor environment
- Involved in data scrubbing, data cleansing, data sync, ETL and final migration to destination database
- Prepared business case for senior management for all projects that listed the internal and external resources cost, vendor services, tools, support cost. Worked closely with Payment processors like AJB, Verifone, Red Iron, SVS, Apple, Paypal, Google pay B2B teams to finish projects.
- Participated in B2B vendor review and selection process, cost negotiation, contracts and SOW approvals that will help company to save costs by picking right business partner and services that aligns to the vision of the company
- JIRA admin for all my projects - tracking stories, defects, business requirements, running reports and assigning defects to owners.
- Used Six sigma for streamlining processes, improving them and fine tuning them to save money, efforts and time.
Program Manager
Confidential, San Francisco, CA
Responsibilities:
- Successfully managed Big data projects which was for the Fraud Prevention and Authentication team to mine through credit card and debit card transactions of consumers to formulate fraud and usual behavior.
- Projects included R tools, Terradata backend to develop business logic for creating patterns and consumer behavior models using analytics tools like Microstrategy and Tableau.
- Successfully completed the SAML Migration from 1.0 to 2.0 for 30 internal affiliate applications for high secure data transmission between various Confidential systems.
- Developed elaborate project plan with key milestones engaging various teams - Dev, QA, Performance, Deployment, Production Support, Business and Maintenance for the critical vast migration project.
- Accomplished projects that are time sensitive like MA+SSL support project for Fraud Prevention and Authentication team to enhance security of all tiers for all modules in the application - Alerts, NavApp, LoginApp, Trust, Securities, Mutual Funds, Hedge Funds, Commodities, Portfolio etc.
- Duties involved budgeting, tracking timelines, storing project artifacts etc in the PM Universal
- Workstation, STAMP, Plan View software and SharePoint and generate regular reports for senior management.
Program Manager
Confidential, Pleasanton, CA
Responsibilities:
- Managed OTP (Order to Pay) application releases which is a supply chain application for clients and their suppliers to make financial transactions that’s running on Java, J2EE, JDBC, Oracle.
- Managed BI solutions projects for major clients like Verizon, Ross, Chevron, Tata, Tiffany, Toyota, Payless Shoe Source which involved 100+ resources to analyze, develop, test and deploy the big data using R.
- Successfully deployed BI projects to clients from inception, elaboration, construction to transition using the Hadoop infrastructure.
- Managed SOX IT control compliance project to ensure Technology Platform conforms with the SOX standards with regards to access administration, privileged access, change management, vendor management, security configuration, production monitoring, data confidentiality etc.
- Managed budget, capacity, cross functional liaisons, approvals, escalations etc. for my projects and generated daily, weekly, monthly progress reports for various stakeholders in senior management.
Program Manager
Confidential, San Francisco, CA
Responsibilities:
- Managed multi-million dollar POC - The Offer Recommendation project and the Social Data integration project using the NG Data recommendation engine, ETL process using Informatica and iPhone frontend app on Confidential Big Data.
- In charge of managing the design, development, testing, deployments, infrastructure in a complex architecture with Oracle, Terradata, Hadoop, Informatica, Cloudera and other third party components by having sprint releases .
- Managed the designing, developing, testing and deploying of the Confidential eWallet application in the iPhone, Android and iPad and presenting the demo to all the senior executives.
- Managed the data analytics testing using R tool and Micro Strategy to test the validity of the generated recommendations.
Program Manager
Confidential, Foster city, CA
Responsibilities:
- Involved in the development, testing, verification and approval of chip based cards, devices and mobile products for Confidential Inc
- Streamlined TAPS system for vendor products management to create an easy audit trail and visibility.
- Worked with Share Point storage enhancement project to save time and effort and maintained a central repository for storage of common files.
- Implemented Project Management best practices such as Gantt chart dependencies and schedules, resource balancing, documenting requirements and translating business requirements to functional and technical requirements.
- Managed the website content migration and testing of the destination website project from inception, elaboration, construction to transitioning.
Project Manager
Confidential, Concord, CA
Responsibilities:
- Spearheaded in the development and testing of mobile and tablet POS applications successfully deployed POS application in various platforms for iPhone, Android and iPad.
- Successfully managed and deployed the cloud migration project.
- Customer data migration from home run servers to cloud was a huge effort and with excellent planning and execution was able to launch it successfully.
