Telecom Operation Manager Resume Saratoga, Ca - Hire IT People

SUMMARY

17+ years’ success in leading technical innovation for International projects.
An experienced and professional Telecommunication engineer with demonstrated abilities in providing first - class in Telecommunication Service and customer satisfaction, while supporting corporate connectivity and competitiveness on a global scale.
I have delivered a consistent record of extraordinary results in Telecommunication Services, and Projects Operational Management, and growth including AT&T 75, AVAYA G3si-R/11, S8700, S8500, S8300, IP500, fR-SIP-IP, Cisco IP, Nortel, Toshiba DK424, CTX670, IVR messaging, Desk-top and Faxing solutions. Voicemail included: Audix, Octel 200, Serenade 250, Aria, Strategy within multi-building, and remote installations.
A respected Telecom Professional that leads by example to drive organizational teams to give 100% effort and excellence in the workplace.
Full-Life Telecom System life cycle, Avaya, Cisco IP & FrSIP IP System; Domestic and International.
Working Knowledge of Telecommunication Industry Practices, Products, and Services.
Experience in working with VoIP & Soft-Phones.
Established and managed contracts with telecom providers/vendors.
Follows procedures for incident escalation and notification to leadership.
Knowledge of configuring Meet-Me, EC500, bridge-app, Coverage remote, Coverage path, Call Forwarding, Abbreviated dialing, Message waiting for an indicator.
Worked closely with the system architect to understand requirements and recommend of best design.
PC is proficient with an understanding of MS Office application, Outlook, Word, Excel, and Visio.
An individual with attention to detail, and someone that wears many hats.
Experience with Data-Center/ Cable Management, Copper, Cat3, 5e & 6; T1A-EIA 568A-B,.
More than 15 plus, yrs. in overseeing Telecom related project & procurements.
Working knowledge of VDN & Vector and Skill/Hunt group programming.
Managed domestic & global carriers and associated Telecom connectivity.
Experience in Add, Move, Change & (MAC) Coordination. Advanced Station Configuration, frame jumper connection, along with site surveys, and update cable records.
Experience in supporting mission-critical 24x7, Telecom, and Network related services.
Experience in managing corporate mobile, services on a daily bases while providing provision support to our users.
Knowledge in reviewing invoices audits, track billing for errors & payment reconciliations.

PROFESSIONAL EXPERIENCE

Confidential, Saratoga, Ca

Telecom Operation Manager

Responsibilities:

Distributed new work orders for appropriate team members and ensure the highest quality of work performed.
Manage & installed infrastructure cabling requirements as required.
Facilitate new furniture requests and research furniture availability within the system and order as necessary while managing expenses and budget line items.
Coordinates and manages moves, adds, and change activities.
As a vendor manager, it’s my attention to obtain the best quotes for parts, labor, and services.
Managing the Telecom, facilities and the wireless access point installation & preventative maintenance

Telecom Consultant

Confidential

Responsibilities:

Led the relocation of Confidential headquarters from Cupertino to San Jose, Ca
Implemented an Avaya S8500, with an Audix Voicemail System.
Managed the installation of cables with the building infrastructure as requires.
As the main point of contact for all onsite Telecom Services and Vendor coordinator.
Programmed and setup the Meet-Me and EC-500 audio conference and supervised all AV systems during meetings and Training.
Provided oversight of all vendor management and served as a primary point of contact for operations.

Confidential

SENIOR TELECOM ENGINEER

Responsibilities:

Led the upgraded, programing, and support of all Aptina’s nine locations globally.
Implemented and programming the Meet-Me / EC-500 Off-PBX conferencing.
Established processes and procedures to manage the cleanup of inventory while constructing line management processes, delivered key support to the mobile voice server/RIM mobile device enterprise with Avaya Server.
Promptly and remotely provided service to locations around the globe, utilizing VoIP, for troubleshooting and resolving issues.
Researching new releases and other telecommunication solutions to enhance reliability and lowering cost.

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Telecom Operation Manager Resume

Saratoga, CA

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