Project Manager Resume

SUMMARY

Seeking the position which will enable me to utilize my strong customer service/merchant, process implementation & improvement, coordinating, project management, software validation testing/architecture, POS (EMV/Contactless, contact, tokenization, QR Code, Transit, Mobile Wallet) testing/analysis, business analyst, team leading, Relationship management, QA skillsets.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Liaison for internal and externals stakeholders at all levels.
Designing card profiles (EMV chip cards, dual - interface, contactless, instant issuance, mobile, etc.)
Responsible for leading activities (both technical and non-technical) for the optimization of existing D-PAS Certification programs and the implementation of new certification programs for new payment methods.
Develop use cases (e.g. digital payments - QR Code (PUSH payments, PULL payments, Transit/Transportation, Mobile Wallet, 3DS, P2M (Person to Merchant) transactions.
Facilitated international (debit) payment network systems, technical and operational knowledge in authorization, clearing/settlement, and dispute process. Technical document creation (i.e. new product design specifications, transaction flow charts, training deck creation for Relationship Managers, ( MS Office (Word, PowerPoint, Excel), business case development
Participated in vendor bid reviews (selling card personalization services, pre-sales activities, product management/implementation, Go-to-Market meetings, RFP & RFI process, supplier analysis, support/deliver product presentations, purchases/procurement, project management
Responsible for client/vendor satisfaction, internal/external stakeholders, maintain and grow client relationships, relationship management, EMV/POS testing & certification, transaction log analysis, troubleshooting

Confidential

Testing Engineer

Responsibilities:

Technical understanding of 3C products and solutions.
Participating in the creation of cashless payment solutions made up of payment systems, EMV terminals, networks, databases and connections to processing platforms.
Advising on technical aspects and working with a variety of systems.
Review and understand technical specifications, including architecture diagrams, payment flows and protocols, creating offline transactions (offline/forced entry, returns/credit, cloning terminals & merchant cards,
Participating in the creation of payment solution architectures, Real time payments, settlement systems and clearing (NACHA),
Working with third party software integrators, sales, suppliers and developers.
Understanding and following all aspects within the classic product/project lifecycle i.e. planning, risk analysis, milestones, deliverables, etc.
End-to-end testing of the payment solutions, Mobile payments, Mobile Devices, analyzation of transaction log files & transaction results at technical detailed level (EMV tags, bits, Pinpad modes, Contact/Contactless configurations, tables) to pinpoint source of compliance issues
Perform end-to-end system, functional and regression tests of payment systems prior to production use, testing knowledge of MTIP/ADVT/DPAS/AIEPS
Providing architecture and integration technical documentation of the payment solutions support including pilots and initial second line support.
Ability to follow process flows and maintain consistency with data integrity through various systems.
Relationship management with the partners throughout several countries
Settlement systems of 3C Payment transactions, eCommerce platform and the links maintained with the Acquiring partners, relationship management.
Full life cycle of the payment solutions, analysis of new features, testing and supporting new client integrations.
Implementation of new solutions with the existing payment platform, supporting new and existing integrators.
Liaising / Coordinating with development, pre-sales participation
Quality assurance / testing of solutions, programming and configuration of payment devices, product implementation

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