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Scrum Master/bsa/release Master Resume

SUMMARY:

  • IT Experience over 13 years and Certified Scrum Master (CSM) with over 6+ years of experience facilitating agile practices, in the delivery of enterprise applications through multiple release cycles.
  • Work experience as a Scrum Master and Quality Analyst with Software Development Life Cycle (SDLC) projects
  • Served as a scrum simultaneously for multiple scrum teams (Up to 3), facilitating Agile ceremonies & meetings such as sprint planning, backlog grooming, daily stand - ups, sprint reviews and retrospectives.
  • Extensive JIRA, Rally, TDP user for Agile Boards, product backlog user stories, bug tracking, team velocity, and deadlines.
  • Exceptional ability to simultaneously manage technical and business requirements as well as supervising documentation and reporting
  • Proficient Confidential Business Analysis, Project Management, Software Design, Development, Implementation, Testing and Quality Assurance with hands on experience with the Software Development Life Cycle and the Quality Assurance Life Cycle.
  • Strong Project Management skills including Planning, Project Scheduling, Work Breakdown Structures, Size Resource and Effort Estimate, Monitoring and Reporting.
  • Proven success in Business Requirements Gathering, Business Process Flows (As-Is and To-Be), JAD Sessions, UAT, Cost Benefit Analysis and Workflow Management Tool.
  • Extensive experience in producing documents like Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), Software Requirement Specifications (SRS), Creating Request for Proposals (RFP), Requirements Traceability Matrix (RTM).
  • Experience in creating Test Plan, Test Cases and Test Scripts for Functional and Non-Functional testing.
  • Understanding of Data Warehousing and ETL tools.
  • Sound Oral and Written Communication Skills enabling the transformation of the needs of various Stake Holders into Functional Requirements.
  • Proficient in preparing, authoring/reviewing different requirement artifacts like Business Requirement Document (BRD), functional specification Document (FSD), Software requirement specification (SRS), and graphic user interface (GUI) and Requirement Traceability Matrix (RTM).
  • Adapt Confidential creating and designing business models using UML diagrams, Use case diagrams, activity diagrams.
  • Good Understanding of Project Management activities, proficient with Project Management Tools, testing tools and defect reporting tools.
  • A proactive and dedicated team player, with proven track record in producing high quality work under tight deadlines and multi-tasking to meet business goals. Experience in scheduling meetings, negotiating and co-ordination with Developers, Application Architects, Subject Matter Experts, business users and senior executives.
  • Experience in Release Management or Responsible for biweekly Releases, Using Service Now and XLs Release tool for change request, Emergency/Expedite RFC and Production Incidents

TECHNICAL SKILLS:

SDLC Methodologies: Waterfall, Agile (SCRUM, XP), Hybrid (SCRUM-Waterfall)

Operating Systems (OS): Windows XP/8/10/Vista, Linux, Mac OS

MS Visio, Mock: up screen, Erwin, Enterprise Architect

Testing Tools: Mercury Quality Center, QTP, SOAPUI, WSDL, Altova XMLSPY, Confidential ProTool, ControlM (batch jobs) TFS web, MTM and Visual studio 2015

Test Reporting Tools: Test Director, Rational Clear Quest, Bugzilla, Jira, TFS web and MTM, Target process, Rally, HP ALM and Visual studio 2015 Jira and confluence

Web Technologies: XML,XSD XMLSchema, WSE Tool kit HTML,VB Script and Xpath (though firepath)

GUI Tools: Visual Basic, Developer 2000 Visual studio 2015

RDBMS: Oracle11, DB2, MS SQL Server, PL/SQL, Toad and MS- Access 2000.ControlM and Confidential pro tool

MS: DOS, Windows 9X, XP, 2000, Windows NT, ASP.Net and UNIX.

Languages: C, C++, VB.NET, C#.NET, core java and Java scripts - (Environments)

Others: MS Word, MS Excel, MS Power point, Internet Explorer, Netscape, MS Outlook, MS Visio, MS Project Viewers.

Build Technologies: Ant, Maven, Grid (Build.xml and Pom.xml), Git and Jenkins

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master/BSA/Release Master

Responsibilities:

  • Initiate and facilitate meetings with business stakeholders to gather feature priorities and details from the executive team as well as business owners to gain an in debt understanding of the ask while communicating and managing multiple designs with cost effectiveness in mind And Enforced Agile behaviors, reinforced practices, norms, ceremonies and supporting the overall Squad performances and efficiency.
  • Served as hybrid role delivering Business Value for Cloud Data warehouse platform Confidential financial service by aligning key stakeholders, customers as well as other cross functional team members. Understanding the business vision for this data driven team, capturing all the business requirements, and communicating these business requirements to the development team within Jira and User Stories.
  • Identify team improvement Opportunities and looking externally for best practices to support continuous improvement
  • Facilitated Scrum events such as Daily Stand-ups, Sprint Review, Sprint Grooming and Refinement, print Planning, Sprint Retrospectives, and Product Demo Demo Retrospective and Grooming meeting after each releases or iterations
  • Responsible for Monthly and biweekly releases using Service Now and Xls Release tool
  • Gathering requirements from Intake/Bi team and maintain Confidential cloud data warehouse platform and Understand, translate a system architectural vision to a solution architecture design to the team
  • Closely worked with Bi product owner and CDW Factory owner for up coming future releases
  • Leading Daily Scrum/Standup meeting, closely watched Kanban board each day (Stakeholders updating their task in timely manner and responsible for sending reminders to team to update their remaining hours left for each task assigned to them) sprint review and executed sprint review in the end of each sprint using confluence sprint report in confluence and signed offs notes
  • Responsible for managing the scrum process with the coordination of scrum team in agile methodology.
  • Responsible to remove the impediments for the scrum team
  • Have attended Pi planning meeting and participated in Product Demo

Confidential

Scrum Master

Responsibilities:

  • Highly Involved in Daily Scrum/Standup meeting
  • Maintained Agile Scrum methodology planned sprints and attended / participated daily scrums.
  • SME and Supported team for Confidential file conversion to FLAT files, Created and tested Confidential returns files Triggering Payment returns emails
  • Facilitated Scrum events such as Daily Stand-ups, Sprint Review, Sprint Grooming and Refinement, print Planning, Sprint Retrospectives, and Product Demo Demo Retrospective and Grooming meeting after each releases or iterations
  • Closely watched individual stories statuses along with stakeholder’s tasks
  • Resolved impediments & unblocked the teams to ensure Sprint goals are met
  • Closely worked with system integration, regression and new feature testing team on new applications and legacy applications, which interact with multiple IT platforms.
  • Assisted the Program Delivery Manager to Scale Agile from Team level to Program level using Scrum
  • Involved and arranged meetings for reviewing requirement documents to ensure that requirements are achieved.
  • Proficiently managed multiple testing projects in an AGILE/Scrum organization.
  • Extensively Involving In API testing for IVR five 9 and First data charge end points for all kinds of payments via Postman
  • Extensively Involved in IVR Five9 program and payment processing (origination lease for fee cap and Non Fee cap states, Interest cap Annual percentage and finance charges, late charges, Buyout calculation and turns APR )
  • Involved in Testing and trained Customer service center Folks on Confidential Process with funding and schedule payments
  • Extensively involved in Retailer configuration and First payment data Financial gateway
  • Interest accruals in Time Travel environment
  • As a SME Strongly involved in water fall payment (Payment distribution) Credit reports and Third party Decisions engine with Fraud and Verification task in NLS (Environments - .Net and VB )
  • Worked on (Third Party Decision Engine) and Q Message Finder for the detailed error messages if applications are stuck for approval in underwriting response, provender etc. for the applications in the product.
  • Worked on payment processing system- (SQL queries for backend verification, Batch files and RUN Confidential JOBS) Using Confidential Protool

Confidential

Sr. QA Analyst

Responsibilities:

  • Highly Involved in UI and API testing
  • Organized and Maintained Best QA Practice within company
  • Participated in ML One wealth and investment UI application, enrolled accounts for new clients and proceed with whole work flow from creation to funding and validated work order go to all different work queues and approvals
  • Verified and validated data within the application ( also in Backend DB)
  • Highly participated in API testing for online account creation and termination
  • Verify batch process picks up accounts and moved to appropriate queues
  • Performed Smoke, Regression, Functional and End to End testing
  • Raised defects and followed up to make sure they passed or failed prior to build cycle.

Environment: Rally, MS SQL Server, XML, MS-Office Suite, HP ALM, Eclipse, Share point

Confidential

Scrum Master

Responsibilities:

  • Highly involved in Scrums, project Dash Board maintenance, sprint retro and planning meeting.
  • Organized and maintained Best QA practice within company
  • As a Test Lead in Scrum project, involved in creating test strategy artifacts for achieving the milestones for Manual and Automation testing team
  • Performed qualitative QA testing/Analyzing of Handheld device applications in an AGILE methodology environment. Highly Involved in in Agile based projects, maintained overall Project board - Story points based on requirement complexity, provided Release Hand-Offs - QA to App Ops production users, Provided QA Estimation, Creating Test plan, Test strategy /Release plan, Deployment plan, Readiness Report/GoNoGo meetings.
  • Leading Daily Scrum/Standup meeting, closely watched Kanban board each day (Stakeholders updating their task in timely manner and responsible for sending reminders to team to update their remaining hours left for each task assigned to them) sprint review and executed sprint review in the end of each sprint using confluence sprint report in confluence and signed offs notes
  • Responsible for managing the scrum process with the coordination of scrum team in agile methodology.
  • Responsible to remove the impediments for the scrum team. facilitate meetings, schedule meetings, demo and decision-making processes to ensure quick inspection and proper use of adaptation process including: Sprint planning - using poker cards for estimation, daily standup - encourage and coaching team how to move stories to read for qa or uat then done which reflects in burn down chart
  • Work with Product Owner to prioritize Epics, Features and User Stories
  • Have created and written user stories since there is no BA available
  • Testing included API, UI and Backend testing
  • Gathered requirements from product owner and documented requirement in stories.
  • Maintained backlog in Jira
  • Have performed UAT testing in stg environment and certified code review.
  • Daily standups, grooming sessions, Estimation, test planning, test case Review, Test execution Using MTM
  • Daily updating task in Jira for each task assigned and move accordingly
  • Lead offshore team for automation test project (team include 10 people)
  • Lead Onshore QA group, review QA team test plans, test cases, QA performance and daily test execution status
  • Participated in testing as well including functional, E2E, Integration and regression.

Confidential

Scrum Master

Responsibilities:

  • Facilitated collaboration of team from different locations.
  • Responsible for two Agile Scrum teams.
  • Successfully guided one development team through transition from waterfall to Agile development.
  • Worked with product owner, technical architects, development managers, quality assurance team to elaborate features and stories for the upcoming Program Increment (PI) in Scaled Agile Framework (SAFe).
  • Calculated team velocity by incorporating capacity planning into Iteration planning sessions.
  • Coached team members on Agile processes and facilitated planning meetings and retrospectives. Maintained task board and produced daily burndown charts.
  • Removed impediments and protected team members from interruptions and distractions to maximize productivity. Encouraged and implemented process improvements. Created team-building opportunities.
  • Worked closely with Product Owners, coordinating product backlog grooming and story estimation.
  • Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on a daily basis.
  • Managed offshore and onshore teams in different geographical locations.

Confidential

Scrum Master

Responsibilities:

  • Highly Involved in Daily Scrum/Standup meeting, closely watched Kanban board each day (Stakeholders updating their task in timely manner and responsible for sending reminders to team to update their remaining hours left for each task assigned to them.
  • Supported Scrum team of over 8 developers, 2 Analysts and QA resources.
  • Organized and facilitated Scrum events like Sprint planning, retrospective, Sprint review, daily Stand ups
  • Supported and educated Product Owner, especially with respect to grooming and maintaining the artifacts such as Product Backlog, Sprint Backlog. Sprint Burndown.
  • Heavily involved with encouraging discussion, conflict resolution, alternatives or different approaches for attaining the sprint goals
  • Helped mitigate distractions and increase the team's focus & remove impediments the team will encounter
  • Facilitated communication and improving transparency between management & scrum teams
  • Worked with multiple development teams on application functionality, ensure core agile principles are followed and practiced within the scrum team.
  • Created and maintained visual information radiators and team/program metrics that demonstrate measurable progress toward KPIs and delivery of planned work
  • Improved team moral by eliminating ambiguity and ensuring clear process and requirements
  • Ensured the delivery of every Sprint on time and to the satisfaction of the product owner and the business
  • Developed and managed execution of project plan including overseeing the process, coordinating activities and dependencies with the scrum team(s) and other resources / 3rd parties and working with agile development teams in different locations
  • Created, maintained and disseminated Agile release plans, sprint commitments, sprint deliverables, and insights to stakeholders
  • Improved team velocity by incorporating capacity planning into sprint planning sessions.
  • Led and facilitated the project risk management process. Responsible for on-going status and progress reporting. Managed dependencies between projects (intra-program and across portfolio)
  • Demo Review in Retrospective and Grooming meeting after each releases or iterations
  • Assisted the Product Owner and Business Analyst with developing acceptance criteria
  • Performed system integration, regression and new feature testing on new applications and legacy applications, which interact with multiple IT platforms.
  • Involved reviewing requirement documents to ensure that requirements are achieved.
  • Responsible for maintaining Release Plans for the release, Sending Daily Status Reports to all the team members and Project Managers and maintaining dashboard for any environment downtime.
  • Interfaced and Reported daily project progress with peers and upper level management through Shared point and Kanban board.
  • Proficiently managed multiple testing projects in an AGILE/Scrum organization.
  • Maintained Agile Scrum methodology planned sprints and attended / participated daily scrums.
  • Created Test cases and executed provide test results

Confidential

Scrum Master

Responsibilities:

  • Acted as a leader for two large scrum teams. Responsible for planning, tracking, and day-to-day activities of multiple virtual and distributed web development teams Ped-Power and Pace- R4 Mobility teams.
  • Was tasked with specifically developing and evolving two teams that were struggling with maturing into the agile framework. Both teams were successfully developed, healthy and stabilized
  • Proved my value as a Senior Scrum Master by taking two teams having the lowest agile performance measurements and worked with them to become the highest performing teams in a few sprints.
  • Responsible for Overseeing several Scrum teams in support of large strategic programs
  • Managed a high degree of change in a fast paced, complex and demanding environment, including onsite and offsite teams
  • Facilitated sprint-planning meetings, daily stand up meetings, sprint review, grooming and sprint retrospective meetings, sprint and release planning, user story estimation, stakeholder meetings, and software demonstrations.
  • Collaborated with the product Owner delegate, business and engineering teams to develop and groom user stories and maintain product backlogs, backlog management and continuous delivery of features.
  • Acted as a point of contact to other teams, stakeholders, and higher management in order to protect the team from outside interference and distraction.
  • Worked with the engineering managers and organized scrum of scrum meetings to identify cross-team dependencies and manage inter-team tasks.
  • Tracked, report, and communicated project status to varying audiences, from project team members to Enterprise wide executive management, including milestones and realistic forecasts of final deliverables meeting or exceeding all Iteration goals, objectives and timelines; responsible for clear understanding of iteration progress, issues, risks, and mitigation strategies.
  • Coordinated and communicated the values of Agile to management evident with metrics and velocity
  • Proactively eliminating barriers, and facilitating team delivery on sprint goals. Working closely with the Product Owner to support Sprint and Release Planning, foster team self-awareness, encourage cross - training, decision-making and continuous improvement.

Confidential

Scrum Master/ Test Lead

Responsibilities:

  • Interacted with Product Owners and scrum team to define the scope of the project and set the expectations.
  • Excellent organizing skills and facilitation skills in Scrum ceremonies which include Daily Scrum meetings, Sprint/Iteration Planning, Sprint Reviews/Team Demos and Sprint/Iteration Retrospectives, and others like Program Increments, Backlog Grooming/Backlog -Refinement, Innovation and Planning Iteration meetings.
  • Coordinate with other scrum masters to work in Scaled Agile Framework (SAFe).
  • Emphasized the development team to use Kanban board/techniques for handling impediments.
  • Improved team predictability by tracking team velocity and establishing work in progress (WIP) limits.
  • Facilitated collaboration of team from different locations.
  • Ensured cross-functional coordination between product owners, analysts, developers and QA occurred early and often, and removed barriers and blockers for the team.
  • Empowered the Scrum Team and shield them from outside influences and distractions.
  • Demonstrated ability to motivate, organize, lead and coach Scrum teams across multiple locations.
  • Worked with product owner, technical architects, development managers, quality assurance team to elaborate features and stories for the upcoming Program Increment (PI) in Scaled Agile Framework (SAFe).
  • Provided all the support required to the team by resolving impediments in the team's progress.
  • Assisted the product owner in maintaining and prioritizing the Product Backlog.
  • Calculated team velocity by incorporating capacity planning into sprint planning sessions.
  • Monitored the development progress throughout each sprint to ensure project was within scope and budget.
  • Worked on generating reports for sprints progress, burndown, Burnup, and velocity to the upper management and the team and maintain dashboards.
  • Participated in the scrum of scrum meetings with other scrum masters to identify and unblock impediments of team.

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