Program Management & Scrum Master Resume

SUMMARY

19 years of progressive IT experience of which 10 years as technical program manager, Agile Champion and 9+ years of technical development experience in Java, J2EE, Perl and Database Technologies.
PMP, PMI - ACP ( equivalent to CSM), ITIL V3 Certified & Managed Enterprise wide programs in Sales & Marketing, Inventory & Production, Billing and Finance business functions delivering quality services for internal and external stakeholders with predictable results.
Adept in Strengthening systems & procedures and improving process efficiencies to effectively manage
SLAs ℵ Effective Verbal and Written Communication Skills and Strong Presentation Skills

TECHNICAL SKILLS

Project / Agile / Productivity Tools: MS Project, Visio, Office, JIRA, Confluence, Salesforce, Jive, Google Sheets and Slides

Programming/Scripting languages: Java, JSP, Servlets, Perl, PL/SQL, SQL

Databases: Oracle, MS SQL Server, MySQL, Postgres

Operating Systems: Unix, Linux, Windows

Application/Web Servers/Packages: Tomcat, Weblogic, Apache, iPlanet, MQ Series

Build Tools: Ant, RCS, CVS, PVCS

Standards/Architectures: J2EE, Spring, Web Services, DevOps

PROFESSIONAL EXPERIENCE

Program Management & Scrum Master

Confidential

Responsibilities:

Confidential Billing Transformation Project in Hybrid Model. Agile Program Management in Scrum Methodology for Mapp Digital program in Digital Marketing Automation for Mobile and Jive in Kanban.
Executed Transformation Bill Presenter Project for BT - Confidential Division from POC, scope definition and creation of MVP to Complete Delivery. The entire development done on AWS Infrastructure in CI & CD Environments.
Work with the sponsor Manager and internal delivery teams and SMEs for managing Project & Program Execution and Delivery and Release Management as per the charter of Digital Marketing for Mobile product. SaaS Product and IaaS is hosted on AWS Infrastructure and Kanban Agile for AWS cloud management.
Jive Project with AWS Cloud and hosted instances management through Agile Kanban practice.
Mentoring, team building and Agile Delivery for team.
Track project deliverables using MS Project, JIRA and plan and maintain project KPI’s

Confidential

Project Manager

Responsibilities:

Leading the Java & Quality Team for the Intel - Confidential Engagement and considered as SPOC for the Java Projects engagement for Manufacturing Hi-Tech Vertical.
Executed Small and medium projects with a budget of $500k+ with a 10 - 20-member teams. Financial Budgeting / forecasting for the entire engagement as a part of PMO of the Engagement.
Resource planning and recruitment working the Confidential TAG and Client Managers.
Managed a team of Incident Managers for L2/L3 Support for P1/P2 management and stakeholder (Client Manager(s), Confidential Senior Management) management for the same
Work with the client sponsor Manager to create RFP’s & Work Product Descriptions and deliver the same.
Delivery Management of the projects/programs as per the Project Charter/SOW’s of the engagement.
Performance appraisal of the team and career development plans.

Confidential

Founding member

Responsibilities:

Responsible for Financial, Operational and Customer facing activities including GRC.
Loan management application for a Microfinance organization.
Implemented an MRP package for machine tools Industry.
The entire development was done using open source technologies - Java, Tomcat and MySQL.