SUMMARY

• 15+ Years of overall IT experience and 12+ years of relevant experience in architecture, design and implementing solution on Pega PRPC and J2EE Platform
• Multiple end - to-end Pega project execution experience in Banking, Financial Services and Insurance domain.
• Expertise in creating Application profile, and designing enterprise class structure and organization layer, access control, routing logic and GetNextWork routing strategies.
• Project Enablement: Create Vision and design approach and elicit requirements through DCO (direct capture of objectives) for new capabilities and processes
• Reengineering/Enhancements: Identify and drive opportunities for new capabilities (e.g. straight-through) and user experience improvements
• Promotion of the tool and solicitation to new processes
• Provide Technical Governance: Pega class structure - enables reuse, maintain interface standards, promote out of the box rules and code (stability and upgrades). Strongly favor adherence to PEGA Guardrails and coding best practices.
• Pro-efficient in Scrum - Agile software development methodology.
• Expertise in integration Pega-CTI with third party contact center application i.e. eGain to create Chat, and Scheduled call back interactions.
• Expertise in designing integration interface and Service Oriented Architecture (SOA) based on SOAP, JMS, IBM MQ, Rest services, and working with middleware like Data-Power.
• Implemented PRPC Standard and External Authentication and Authorization, SSO, LDAP.
• Expertise in Java/JEE including MVC, Struts, JSP, Servlet and Scripts
• Good Knowledge of Application Servers Web Sphere, Web Logic

TECHNICAL SKILLS

BPM: Pega PRPC versions 5x, 6x, 7x and 8

Framework: Pega-CTI 6.3, CPM 6.3, FSIF, SmartInvestigate, BIX. Pega KYC, Pega CLM

App and web server: Web logic Server 11G, Web Sphere Application Server, Apache web server and Tomcat 4.1X

PROFESSIONAL EXPERIENCE

Confidential

Pega Lead Architect

Responsibilities:

• Project Enablement: Create Vision and design approach and elicit requirements through DCO (direct capture of objectives) for new capabilities and processes, and gap analysis.
• Reengineering/Enhancements: Identify and drive opportunities for new capabilities (e.g. straight-through) and user experience, performance improvements
• Participate in DCO session and draft screens and flows and delivery iteratively, Design, Develop and implement solutions.
• Provide Technical Governance: Pega class structure - enables reuse, maintain interface standards
• Promote out of the box rules and code (stability and upgrades)
• Conformance to AGCS technical architecture standards
• Maintain a repository of reusable Pega assets and a governance framework to drive consistency and reuse
• Reuse of capabilities/assets to reduce cost, accelerate development, improve code quality and create process consistency
• Risk Mitigation: maintain consistency and controls for processes and change implementation, ensuring recognition and communication of impacts to other business areas

Environment: Pega PRPC Versions 7.2, Java, J2EE

Confidential

Pega Architect

Responsibilities:

• Project Enablement: Create Vision and design approach and elicit requirements through DCO (direct capture of objectives) for new capabilities and processes, and gap analysis.
• Reengineering/Enhancements: Identify and drive opportunities for new capabilities (e.g. straight-through) and user experience, performance improvements
• Participate in DCO session and draft screens and flows and delivery iteratively, Design, Develop and implement solutions.
• Provide Technical Governance: Pega class structure - enables reuse, maintain interface standards
• Promote out of the box rules and code (stability and upgrades)
• Conformance to Confidential technical architecture standards
• Maintain a repository of reusable Pega assets and a governance framework to drive consistency and reuse
• Reuse of capabilities/assets to reduce cost, accelerate development, improve code quality and create process consistency
• Risk Mitigation: maintain consistency and controls for processes and change implementation, ensuring recognition and communication of impacts to other business areas

Environment: Pega PRPC Versions 7.2 and 8.2, Pega KYC Framework, Pega CLM Framework

Confidential

Lead System Architect

Responsibilities:

• Project Enablement: Create Vision and design approach and elicit requirements through DCO (direct capture of objectives) for new capabilities and processes, and gap analysis.
• Reengineering/Enhancements: Identify and drive opportunities for new capabilities (e.g. straight-through) and user experience, performance improvements
• Participate in DCO session and draft screens and flows and delivery iteratively, Design, Develop and implement solutions.
• Provide Technical Governance: Pega class structure - enables reuse, maintain interface standards
• Promote out of the box rules and code (stability and upgrades)
• Conformance to Ameriprise technical architecture standards
• Maintain a repository of reusable Pega assets and a governance framework to drive consistency and reuse
• Reuse of capabilities/assets to reduce cost, accelerate development, improve code quality and create process consistency
• Risk Mitigation: maintain consistency and controls for processes and change implementation, ensuring recognition and communication of impacts to other business areas

Environment: Pega PRPC 6.3 SP2, CPM 6.3, Pega CTI 6.3, EGain ChatBot, IVR, BIX, FSIF