IT Project Manager Resume

PROFILE:

Project Manager with expertise in the application of technology to business functions in the areas of marketing, sales, consumer services, entertainment, retail, publishing, advertising, financial services, manufacturing and not - for-profit.

SKILL:

Waterfall and Agile Methodology
Systems Integration & Deployment
Stakeholder Management
Change Management
Business Requirements
User and Manuals
RAID Logs & Project Reporting
Mockup & Prototype Creation
QA, User Guides, ITIL

COMPUTER SKILLS:

Microsoft Office Word, Excel, Access, PowerPoint, OneNote, Visio, MS Project; Sharepoint, Smartsheets; Trello; Slack

CAREER HISTORY:

IT Project Manager

Confidential

Responsibilities:

Responsible for project plan, RACI, RAID logs, project communications and change management
Gathered finance requirements with TRC finance team and SMEs, interviewed and assembled project team
Analyzed needs, determined scope of implementation, obtained necessary sign off
Determined licensing requirements
Responsible for RAID Log, project plan and project communications

Project Manager

Confidential

Responsibilities:

Led 11 Confidential associations to meet data clean up requirements, PCI compliance, e- commerce development, infrastructure upgrades and strategic business objectives through a phased roll out methodology for and ERP replacement program (Microsoft Dynamics 365)
Directed virtual teams, managed schedules, project plans and technical activities
Created reports; updated national project team
Maintained issue log, configuration validation log, Azure DevOps for releases and bug tracking
Presided over production support & follow up calls with associations; logged and tracked incidents in Zendesk

Project Manager

Confidential

Responsibilities:

Provide project management and change management for SAP S/4 HANA 1610 implementation including HCM, SFIN(FICO), Fiori, SD, MM/IM, PI/PO, EWM modules, BOBJ, and SAP Hybris B2B
SAP Hybris website implementation lead
Managed offshore project team; directed sessions with local and remote teams; led business requirements gathering sessions
Assisted with hardware setup and configuration for SAP S/4 Hana

Project Manager / Business Analyst

Confidential

Responsibilities:

Provided project management and leadership for over 20 small, medium, and large projects for Canada’s largest cinema operator 163 locations
Primary contact person for troubleshooting and production support issues for industry specific software (Vista) and online ticketing series
Project Manager for release of Vista Cinema Software upgrade to 163 locations including 1000+ ticketing and concession POS; Vista Kiosk Software upgrade to 1500+ kiosks
Partnered with end-user technical support team to allow enhanced functionality on the Kiosk to scan vouchers; fully tested, deployed to production, and ran pilot; spearheaded production fix to display film censor ratings (Quebec) on Kiosk
Project Manager and Business Analyst for Super Ticket 1.0 and 2.0 releases; deployed to 150 locations for sale on POS, Kiosk, and online ticketing
Coordinated project efforts between IT and Risk / Operations Units to simplify and streamline setup / deployment of Super Ticket films, recommended software and configuration settings and changes

Confidential

SAP COE BI Developer, IT

Responsibilities:

Determined inefficiencies and redundancies in data flow; initiated process improvements; optimized delivery of reports to business units
Modified system and improved overall data load time by up to 10%
BI Team Lead for system changes for revenue posting for SAP

SAP PMO Project Coordinator

Confidential

Responsibilities:

Created documentation; responsible for weekly on-boarding of resources to 800+ SAP project team
Chaired and facilitated Design Change Control Board Meeting for change in SAP Project Scope
Managed DCB meeting minutes and logs; signed off on key documents and deliverables
Oversaw project issue risks; tracked, monitored, and ensured resolutions for outstanding issues
Converted Info poll backend database from Postgres to MS SQL Server
Analyzed and modified process flow; improved refresh schedule of joe.ca website and decreased load time

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