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Program Manager/senior Project Manager Resume

OBJECTIVE

  • Executive - Level Program Manager/Product Manager/Product Owner/Scrum Master with 15 + years of Information Technology (IT) and business management experience in retail industry with key emphasis on business and application development, project management, group leadership, marketing and customer relationships.

SUMMARY

  • Strong Expertise in SDLC methodologies: Agile, Scrum, Waterfall
  • Proficiency in CM, ERP, PLM, CRM
  • More than 15 years of information technology and business management experience, specializing in the apparel industry (i.e. Retail, Wholesale, eCommerce, Financials, etc).
  • Expert in information systems technology and business, project planning, marketing, strategic planning, system analysis, troubleshooting, scheduling and planning, quality control, forecasting, and result tracking.
  • Maintained knowledge of evolving trends in IT strategy and management and applied those to continuously refine the IT Strategic Planning process
  • Highly knowledgeable in software development, requirement analysis, and database design.
  • Excel at creating and implementing technical and operational strategies.
  • Competent liaison between management, clients, and personnel.
  • Strong communication, presentation, analytical, and problem solving skills.
  • Ability to work well under tight deadlines.
  • Proficient in analyzing technical and business data.
  • Strong background in programming, implementing, and maintaining business applications, using RPG III, RPGIV, CL, and SQL on an IBM AS/400 computer running different versions of OS/400.
  • Strategic IT and business planning.
  • IT infrastructure design and implementation.
  • IT System architecture.

TECHNICAL SKILLS

  • Project Management, Azure, AWS, Agile, Scrum, Waterfall, CM, ERP, PLM, CRM
  • RPGIII, RPGIV, CL, SQL, EDI, DBU, HTML, WEB XML, HAWKEYE, TL ASHFORD, ALDON, PROGRESS, MS/WINDOWS, MS OFFICE, CRYSTAL REPORT, SFTP
  • Jira, Island Pacific, Micros POS, NCR POS. Ron Lynn Management Apparel, ACS, PKMS, JDA, SAP

PROFESSIONAL EXPERIENCE

Confidential

Program Manager/ Senior Project Manager

Responsibilities:

  • Identified requirements and lead designs for new customer/customer requests
  • Directed a team of developers and assigned job responsibilities.
  • Developed project management plans, reviewed status reports.
  • Managed all aspects of project financing, including cost estimating, budgeting and control.

Confidential

Senior Project Manager/Product Owner

Responsibilities:

  • Lead Project Manager for multiple cross-functional, multi-million dollar projects.
  • Prepared Business Cases, Project Plans, Project Charters, status reports, budget statuses, SOWs and Risk Registers.
  • Directed a team of software developers assigned to Sales Audit system for Saks and Lord and Taylor.
  • Designed, supervised development and Implemented Phases 2 and 3 of Gilt integration “ Returns Resold in Stores” to Saks Off 5 th environment (Full SDLC).
  • Communicated with project stakeholders, collected project requirements and design objectives.
  • Correlated project deliverables with upper management.
  • Contributed to system design by identifying dependencies and functional interactions.
  • Was responsible for project finances including budgeting, forecasting, cost estimates, PO generation and invoicing. Optimized cost structure by re-negotiating vendor contracts saving company’s funds.

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