Program Manager/Senior Project Manager Resume

OBJECTIVE

Executive - Level Program Manager/Product Manager/Product Owner/Scrum Master with 15 + years of Information Technology (IT) and business management experience in retail industry with key emphasis on business and application development, project management, group leadership, marketing and customer relationships.

SUMMARY

Strong Expertise in SDLC methodologies: Agile, Scrum, Waterfall
Proficiency in CM, ERP, PLM, CRM
More than 15 years of information technology and business management experience, specializing in the apparel industry (i.e. Retail, Wholesale, eCommerce, Financials, etc).
Expert in information systems technology and business, project planning, marketing, strategic planning, system analysis, troubleshooting, scheduling and planning, quality control, forecasting, and result tracking.
Maintained knowledge of evolving trends in IT strategy and management and applied those to continuously refine the IT Strategic Planning process
Highly knowledgeable in software development, requirement analysis, and database design.
Excel at creating and implementing technical and operational strategies.
Competent liaison between management, clients, and personnel.
Strong communication, presentation, analytical, and problem solving skills.
Ability to work well under tight deadlines.
Proficient in analyzing technical and business data.
Strong background in programming, implementing, and maintaining business applications, using RPG III, RPGIV, CL, and SQL on an IBM AS/400 computer running different versions of OS/400.
Strategic IT and business planning.
IT infrastructure design and implementation.
IT System architecture.

TECHNICAL SKILLS

Project Management, Azure, AWS, Agile, Scrum, Waterfall, CM, ERP, PLM, CRM
RPGIII, RPGIV, CL, SQL, EDI, DBU, HTML, WEB XML, HAWKEYE, TL ASHFORD, ALDON, PROGRESS, MS/WINDOWS, MS OFFICE, CRYSTAL REPORT, SFTP
Jira, Island Pacific, Micros POS, NCR POS. Ron Lynn Management Apparel, ACS, PKMS, JDA, SAP

PROFESSIONAL EXPERIENCE

Confidential

Program Manager/ Senior Project Manager

Responsibilities:

Identified requirements and lead designs for new customer/customer requests
Directed a team of developers and assigned job responsibilities.
Developed project management plans, reviewed status reports.
Managed all aspects of project financing, including cost estimating, budgeting and control.

Confidential

Senior Project Manager/Product Owner

Responsibilities:

Lead Project Manager for multiple cross-functional, multi-million dollar projects.
Prepared Business Cases, Project Plans, Project Charters, status reports, budget statuses, SOWs and Risk Registers.
Directed a team of software developers assigned to Sales Audit system for Saks and Lord and Taylor.
Designed, supervised development and Implemented Phases 2 and 3 of Gilt integration “ Returns Resold in Stores” to Saks Off 5 th environment (Full SDLC).
Communicated with project stakeholders, collected project requirements and design objectives.
Correlated project deliverables with upper management.
Contributed to system design by identifying dependencies and functional interactions.
Was responsible for project finances including budgeting, forecasting, cost estimates, PO generation and invoicing. Optimized cost structure by re-negotiating vendor contracts saving company’s funds.