Application Delivery Manager/ Scrum Master Resume

SUMMARY

14 years of experience in effectively delivering applications (in multiple technologies as PEGA PRPC, SQL Server, QlikView, DB2, COBOL, AWS)
Working as Application Delivery Manager/ Scrum Master for 6+ years
3+ years of experience as solution architect with cloud architecture (AWS)
10+ years of hands on experience with developing/delivering and upgrading PEGA (Business Process Management) applications
Experienced with PEGA Application Migration to cloud (AWS) with open source solutions
Experienced with PEGA Application Migration from (5.x - > 6.x -> 7.x -> 8.x)
Experienced with Application globalization with PEGA App Localization (like Spanish/ Japanese/ French and German)
10+ years of experience in DB2 Mainframe (COBOL) and SQL
6+ years of experience with ETL in Data Stage
5+ years of experience in managing project finances and vendor selection process for large initiatives
4+ of hands on experience with Analytics/Reporting tools like IBM Cognos/QlikView
SME support for application migration to AWS Cloud computing implementation and optimization
Experience in designing, and developing innovative solutions using advanced PRPC tools and techniques.
Led large IT modernization initiatives leveraging modular and agile development of software and release of functionality
Led modernization initiation to reduce company’s technology debt and upgrade from NPT (non- permitted technology) to latest and greatest versions.
Applied security and quality control policies to the projects by implementing multilayer quality checks and stress tests
Create and Execute Application Recovery Plan (Disaster Recovery)
Supervise, Mentor and review performance for technology application team.
Led Full life cycle project management (Agile/Waterfall) and regulatory compliance remediations
Insurance industry experience in application with Claims/Fraud/Recovery business

TECHNICAL SKILLS

Cloud Solutions: AWS (Amazon Web Services), Azure, EC2/VNets, EBS, S3, RDS, VPC’s, NICs, Aurora, VM, VPN, Cosmos DB, VNets, StorageAccount, Azure AD.

BPM Solution: PEGA (V5.x,6.x,7.x and 8.x), version upgrades, Localization

Reporting/ Visualization Tools: QlikView, Cognos

Data Warehousing Tools: DataStage (IBM Info sphere)

Programming languages: Java, PL/SQL, SQL, HTML, .Net (ASP, ADO), XML, C, C++

Databases: IBM DB2, PostgreSQL, UDB, SQL server

Test/Task Management Tools: HP Quality Center

Methodologies/Version Control: Agile (Certified Scrum Master), Waterfall, Kanban, GitHub /Jenkins

Messaging: IBM MQ

Operating Systems: Windows, UNIX, Linux

Domains: Insurance (Fraud and Recovery lines)

PROFESSIONAL EXPERIENCE

Confidential

Application Delivery Manager/ Scrum Master

Responsibilities:

Leading a global team of 30+ in an implementation effort for upgrading infrastructure and version for business process management solution (PEGA 7.x to 8.2.x)
Perform duties of Scrum Master/Project Manager/Delivery lead for on time delivery
Defined global technology solutions, development strategy and road map to improve results
Developed strategy for cloud/virtualization migration and implementation best practices
Work closely with executive management and business units to drive IT implementation
Run daily stand up calls for keeping multiple teams on board and resolving any impediments
Manage budget and time entries for multiple teams to keep under budget delivery
Help and guide team technically to resolve any outstanding blockers
Develop and deliver project plan for all activities required for on time delivery
Work with horizontal teams(architect/DA/DBA/MW) to iron out issue with application architecture for a stable and robust application
Coordinate hank-a-thon/code-a-thon with multiple teams as a working session to stress test the system

Confidential

Scrum Master

Responsibilities:

Working as SME/Mentor to support enhancement and maintenance of system
Led automation initiatives by reducing manual effort and saved 500K per year for the organization
Analyzed metrics for business requests to identify the problem trends and share the solution as SME.
Working with business partners to understand future vision of system
Implemented the system globally (45+ countries) in 5 localized versions
On Going upgrades to system for performance improvement and security
Seam less integration with multiple internal system for smooth data flows
Guiding/educating team members in understanding all details of system

Confidential

Scrum Master

Responsibilities:

Responsible for managing technology and business coordination with Vendors for multi-phase deliveries
Responsible for managing and implementing approved architecture development and data management
Responsible for managing and delivering project plan/budgets/finances for multi-phase delivery of project
Led agile development and project execution with multiple horizontals (like business operations, external vendor, QA, and other internal technology teams)
Led daily stand up calls for keeping multiple teams on board and resolving any impediments
Help and guide team technically to resolve any outstanding blockers

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