PROFILE/SUMMARY:

• Proven Certified Scrum Master (CSM) and Agile professional with a passion for helping organizations attain a shorter time to market, better quality, increased productivity, and developing a positive work culture.
• Collaborative leader with strong analytical skills with a passion for investigating new ways to create and improve software functionality that exceeds client expectations.
• As a CSM, well versed in CI (Continuous Integration) and DevOps.
• Pragmatic and successful in organizations that are just starting to embrace Agile.
• Driven by helping organizations achieve goals set by the stakeholders, sustained improvement in cohesiveness, and improved productivity.

SKILL:

Backlog management

JIRA and Confluence

Sprint planning

Coaching agile practices

Removing impediments

Retrospective meetings

Team building

Burn down charts

Quality control

Communication

Documentation

Requirement gathering

Microsoft Office, MS Word, MS Excel, MS Outlook, MS PowerPoint

PROFESSIONAL EXPERIENCE:

Confidential

SCRUM MASTER

Responsibilities:

• Acted as the primary point of contact between project managers, product owners and the development function
• Collaborated/Partnered closely with project owner in backlog management and continuous delivery of features
• Tracked and managed product backlog, burn down metrics, velocity, and task breakdown
• Ensured User Stories are properly documented, estimated, and managed according to a definition of ready
• Tracked the progress of stories throughout the Sprint and release
• Negotiated scope changes with the Product Owner team based on Sprint results
• Responsible for the evaluation and appropriate mitigation of team risks
• Updated the metrics dashboard and ensured that the processes were followed to include issuing invitations to daily scrums, sprint reviews, sprint planning, stakeholder meetings, software demonstrations and sprint retrospective
• Trained teams and conducted workshops in the application of Agile and Lean principles in software and IT application
• Protected development team from outside distractions, roadblocks/ impediments, or team conflicts
• Educated and reinforced Scrum methodology and Agile framework to team members and stakeholders
• Directed and lead development team from project initiation through the delivery of final product
• Planned and monitored project spending/budgeting, and guided projects to completion on time, within scope, and on budget
• Managed project scope to ensure delivery was compliant with scope commitment
• Addressed problems through risk management and contingency planning (INVEST)
• Provided assistance to the internal and external communications group; advocated transparency and efficient communication channels
• Supported the Engineering Team in its efforts to deliver value and meet expectations of stakeholders by conducting daily scrum, planning the sprints, demonstrating the sprints, and scheduling process improvement meetings
• Provided guidance on the team; helped them along the process of self - governance so they can realize the impact of Agile Scrum frameworks
• Evaluated the Scrum Maturity of the team; coached the team to achieve higher levels of maturity and at a pace that is sustainable for the organization

Confidential

SCRUM MASTER

Responsibilities:

• Provided guidance to the team and organization on how to use Agile/Scrum practices and values to better serve customers
• Supported the Engineering Team in its efforts to deliver value and meet expectations of stakeholders by conducting daily scrum, planning the sprints, demonstrating the sprints, and scheduling process improvement meetings
• Provided guidance and helped the team along the process of self-governance so they can recognize the positive impact of Agile Scrum frameworks
• Monitored and Removed all impediments and obstructions to the team’s progress
• Experience in complex data warehousing projects and an understanding of data and information management concepts
• Served as a senior team member, responsible for facilitating the adoption, implementation and sustainability of Agile processes, principles, and practices
• Served as an advisor to teams; led by example and challenged the status quo
• Evaluated the Scrum Maturity of the team; coached the team to achieve higher levels of maturity and at a pace that is sustainable for the organization
• Cultivated Communities of Practice (CoP), Partnered with Product Owners to ensure vision, roadmap and personas are well-defined and understood
• Managed new product features and improvements in terms of scope and quality
• Coached and mentored all features and principles of Agile methodology.
• Worked closely with management and product development team to effectively plan the delivery of software solutions to clients
• Conducted cross-functional collaboration with engineering, product management, and quality assurance departments.
• Defined and emphasized product details and approaches to implementation
• Stakeholder Management, negotiation, and communication skills
• Facilitated team organization and Conducted Scrum ceremonies (Backlog Grooming, Sprint Planning, Daily Scrums/Stand-ups, Sprint/Iteration Reviews/ Demos, Retrospective).

Confidential

Business Analyst

Responsibilities:

• Supported the line of business by performing complex operational and analytic tasks including reviewing report performance data, performance against established metrics and account information.
• Partnered with the business to increase focus on drivers of productivity, quality, and efficiency.
• Interpreted results using a variety of techniques, ranging from simple data aggregation via statistical analysis to more complex data mining independently.
• Analysis focused on process improvement and in some cases compliance with internal or external audit.
• Designed, developed, implemented and maintained business controls and solutions ensuring compliance with Investors and Regulatory requirements, including Chase policy.
• Worked directly with business leaders to identify analytical requirements and address report gaps.
• Shared information, concepts and opinions with others that resulted in clear understanding and desired outcome. Also, the ability to answer complex inquiries, provided information, consult with customers and managed difficult customer interactions.
• Identified business issues which required an analytical solution, utilized business knowledge to identify the root cause of business issues and to propose solutions.
• Demonstrated the ability to understand financial concepts and analyze financial data; understanding business principles.
• Developed and communicated solutions for the line of business by effectively gathering, compiling and reviewing information and data, evaluating existing systems and procedures, identifying alternate courses of actions, development of tools and/or improvements.
• Solved business problems and completed analysis. Performed functions to provide performance information to LOB leaders.
• Worked with business to define reporting requirements and analysis needs to help drive performance or meet various operational needs.
• Assured the integrity of data through automated extraction, manipulation, processing, analysis, and reporting.